I’ve been here a few times, & never had a bad experience before. I’ve always had friendly interactions with staff, but I came in on my birthday and Sydney was the best! Super kind & she helped me celebrate so shout out to her she rocks!
We were just passing through and decided to stop in Peoria. Came across Cloud9 and had the pleasure of having Jordan help us through the process. He took a minute to get to know us and then made some great suggestions, he was great and easy to work with. Would highly recommend Cloud9 and really appreciate Jordan!
I really enjoyed coming here after trying other dispensaries in the area the people here were actually enthusiastic and explained the products very well. Ryan was a big help and taught me a lot in what to look for in products. Nolan also was great and friendly!
This was my very first time going to a dispensary so I was a little nervous and unsure…until i walked in and met Ryan. He took time to explain and answer any questions I had! I left feeling like a true appreciated customer. Definitely coming back! Shoutout to Ryan
Sarah was literally so helpful! She greeted us with such a big grin and helped walk us through everything making the purchasing process as easy, breezy, and beautiful as she is! Checkout was so quick and she informed us of different payment methods! Highly, HIGHLY recommend this shop - and Sarah!!! Five stars, going to have to stop by again!!
Great staff, awesome securityyyy, and nice set up and display storeee can’t wait to get home tonight and reach cloud 9 with the cannabis that I received today😂🤍 they even have a scavenger hunt
Went there today and had the best experience ever. My bud tender SYDNEY was so personable and helped me pick out a great product; I’ll ask for her every time. I was in-and-out of there, got a great sale price, and she even gave me a free sticker and pin!!! Would highly recommend Cloud9.
All around good experience both times I have been in to Cloud9 good prices good selection. Nolan helped me both times. The first time I had a preorder and was in and out process. Second time just hadn’t quite made up my mind yet and he was there to help me get straightened out and even got small talk out of me which is pretty uncommon if you know me. He was attentive and had a great attitude definitely will be coming back.
Ryan was awesome! He was very welcoming and willing to answer any questions you have! It made the process so much easier and enjoyable having a great customer service like that! Thank you! Will come again! Also love the baggies!!!
Sarah was amazing. I did not have the best visit last time I was there and even stopped going. Everyone else there, so far had been amazing as well. I decided after a month to try again. I’m glad I did. Sarah talked to me about what happen last time and made it right Usually, complaints go unnoticed but she made sure it did not and that speaks volumes. Thank you Sarah for the excellent customer service. You definitely deserve recognition for this because it is rare these days. 😊
Ryan gave us a great experience and I felt like I could’ve bought anything he showed me! Amazing sales person. Layout of the building was clean and we had no trouble finding anything at all. We can’t wait for our next visit so we can use our coupons!Again Ryan made our visit 10x more enjoyable! Kudos to him and his ability to make everything understandable and more pleasing!
There last night, 2 fantastic staffers took care of me. If you have a med card there's a discount! Cool and more unique variety then most dispensaries. Also for those thar like a smaller dispensary, this one is fantastic. Nothing overwhelming.Be back soon!
First time visiting this place, I was greeted with nothing but friendly smiles and positivity. Nolan and his coworker behind the counter were amazing and held a conversation with me like we knew each other for years. Clean store, amazing people, friendly atmosphere. I will definitely be going back many more times. Thanks for getting me right guys!
I visited cloud9 for the first time on my birthday yesterday. I was greeted by an employee named Sarah. She was wondering incredibly kind and eager to help. Also very knowledgeable in her area, strongly recommend cloud9 cannabis. With a great staff, quality product, and decent prices.
10/10 not a huge selection but a really good selection of products. Great customer service every time, everyone there is really chill and polite. Spoke with Ryan today he was more than helpful when discussing different strains and brands he even threw in a free gift for being such a good customer, will definitely keep coming back.
Cloud 9 has GREAT prices, quality flower, and something for just about everyone! The staff are always so friendly, but my most recent experience with Sydney was exceptionally great! She is awesome and went above and beyond to make sure I found exactly what I wanted. At one point I apologized for taking so long placing the order and she assured me she was there to make sure I had the best experience. That made me feel great. I'll most certainly be back for more!