Great experience very laid-back atmosphere as well as staff. They were pleasant to deal with and helped me with exactly what I was looking for and wanted. William was a pleasure and I will definitely be back in future you guys earned my business for sure thank you!!!😁👍
Today was my first visit to this great store. I received great service along with useful information about the different products that I told Christy I wanted to purchase.It was easy to select what I needed. I will return when I need to buy any more of the one I choose or any other that fit my needs.
I hadn’t been to a dispensary for quite awhile but my usual source was going through some things so I thought I’d just go visit Cloud 9 for the first time. What a pleasant experience! From the moment I walked in, I was very impressed with the lovely, clean and inviting building and friendly, welcoming staff. I spent at least 15-20 minutes talking with a nice guy, who had me tell him a little about myself and what I was looking for, like smoke, edibles, vapes, etc… and if I was interested in pain relief or just kicking back and relaxing with a nice bowl of flower. I made some selections and handed over the money. This was the painful part….paying the Piper (taxes)….ughhh…..but hey, it was so lovely walking into a store to buy weed….lol, I never thought I’d see the day. It still blows my mind. I just turned 70 in September, so this experience…. I was like a kid in a candy store and it was just so crazy all the changes in the world of cannabis, all in my lifetime. 😎. Anyway…. I HIGHLY recommend this place. They will do you right. 👍🏽🌼🪴
Ryan (at the Camp street store) was great, he was informative, not pushy, yet there to let me know all the information I needed to complete my order. Most of all, he was respectful of me, and that meant more than I can say. Sometimes it doesn’t take much at all to help others feel welcome. As well as the security and other staff that helped me, this is the type of place where I would return to. I most truly hope the staff is thanked and shown their worth.
Staff members was helpful, explained the difference in types of edibles that I was buying. Got me interested in trying other flavors in the future. Also very personable and friendly! Great job!
From the moment I walked in the door I greeted by Pacienceis her name. The atmosphere is incredible. I was immediately greeted Blasin and his knowledge and customer service is outstanding! When I find a place and get the service that I did today it becomes my permanent place and I don’t have to shop around no longer! Thanks for having me everybody. Look forward to all Referrals and Suggestions 🥰 One suggestion of mine, everybody should have name tags! I love to see who I’m talking with with asking 😆
Ryan was great, fun, knowledgeable, and just a blast to work with. I didn't catch the name of the security guard but she had a disgruntled person to deal with and handled it beautifully. Great team here.
Just tried Cloud9 and I gotta say it’s really nice. From the security gal at the door to every employee I encountered. Christy is a real gem. She knows her stuff and is happy to help. An added bonus~ it’s adorable inside. Lovely plants thriving in the windows and fun displays give a homey and inviting feeling. Go check them out and get something for yourself. 😉
This is by far the best place to get cannabis. The man named Ryan shown in the picture is the man to hit up. He knows the products and will get you what you need for the best price in your budget. Had a problem with a product they sell and they will help you with it. DO NOT TAKE IT OUT OF YOUR POCKET! FOLLOW THEIR DIRECTION! If this is your thing hit up Ryan here! Best price and higher quantities are sold here also then across the river.Good parking lot with lots of spaces. Cool the old bank drive through is still there.
I’ve been here a few times, & never had a bad experience before. I’ve always had friendly interactions with staff, but I came in on my birthday and Sydney was the best! Super kind & she helped me celebrate so shout out to her she rocks!
We were just passing through and decided to stop in Peoria. Came across Cloud9 and had the pleasure of having Jordan help us through the process. He took a minute to get to know us and then made some great suggestions, he was great and easy to work with. Would highly recommend Cloud9 and really appreciate Jordan!
I really enjoyed coming here after trying other dispensaries in the area the people here were actually enthusiastic and explained the products very well. Ryan was a big help and taught me a lot in what to look for in products. Nolan also was great and friendly!
This was my very first time going to a dispensary so I was a little nervous and unsure…until i walked in and met Ryan. He took time to explain and answer any questions I had! I left feeling like a true appreciated customer. Definitely coming back! Shoutout to Ryan
Sarah was literally so helpful! She greeted us with such a big grin and helped walk us through everything making the purchasing process as easy, breezy, and beautiful as she is! Checkout was so quick and she informed us of different payment methods! Highly, HIGHLY recommend this shop - and Sarah!!! Five stars, going to have to stop by again!!
Great staff, awesome securityyyy, and nice set up and display storeee can’t wait to get home tonight and reach cloud 9 with the cannabis that I received today😂🤍 they even have a scavenger hunt
Went there today and had the best experience ever. My bud tender SYDNEY was so personable and helped me pick out a great product; I’ll ask for her every time. I was in-and-out of there, got a great sale price, and she even gave me a free sticker and pin!!! Would highly recommend Cloud9.
All around good experience both times I have been in to Cloud9 good prices good selection. Nolan helped me both times. The first time I had a preorder and was in and out process. Second time just hadn’t quite made up my mind yet and he was there to help me get straightened out and even got small talk out of me which is pretty uncommon if you know me. He was attentive and had a great attitude definitely will be coming back.
Ryan was awesome! He was very welcoming and willing to answer any questions you have! It made the process so much easier and enjoyable having a great customer service like that! Thank you! Will come again! Also love the baggies!!!
Sarah was amazing. I did not have the best visit last time I was there and even stopped going. Everyone else there, so far had been amazing as well. I decided after a month to try again. I’m glad I did. Sarah talked to me about what happen last time and made it right Usually, complaints go unnoticed but she made sure it did not and that speaks volumes. Thank you Sarah for the excellent customer service. You definitely deserve recognition for this because it is rare these days. 😊
Ryan gave us a great experience and I felt like I could’ve bought anything he showed me! Amazing sales person. Layout of the building was clean and we had no trouble finding anything at all. We can’t wait for our next visit so we can use our coupons!Again Ryan made our visit 10x more enjoyable! Kudos to him and his ability to make everything understandable and more pleasing!
There last night, 2 fantastic staffers took care of me. If you have a med card there's a discount! Cool and more unique variety then most dispensaries. Also for those thar like a smaller dispensary, this one is fantastic. Nothing overwhelming.Be back soon!
First time visiting this place, I was greeted with nothing but friendly smiles and positivity. Nolan and his coworker behind the counter were amazing and held a conversation with me like we knew each other for years. Clean store, amazing people, friendly atmosphere. I will definitely be going back many more times. Thanks for getting me right guys!
I visited cloud9 for the first time on my birthday yesterday. I was greeted by an employee named Sarah. She was wondering incredibly kind and eager to help. Also very knowledgeable in her area, strongly recommend cloud9 cannabis. With a great staff, quality product, and decent prices.
10/10 not a huge selection but a really good selection of products. Great customer service every time, everyone there is really chill and polite. Spoke with Ryan today he was more than helpful when discussing different strains and brands he even threw in a free gift for being such a good customer, will definitely keep coming back.
Cloud 9 has GREAT prices, quality flower, and something for just about everyone! The staff are always so friendly, but my most recent experience with Sydney was exceptionally great! She is awesome and went above and beyond to make sure I found exactly what I wanted. At one point I apologized for taking so long placing the order and she assured me she was there to make sure I had the best experience. That made me feel great. I'll most certainly be back for more!