The gentleman that helped me was very kind and helpful! Great experience! I will definitely do here again!
The workers are extremely helpful, and seem very knowledgeable if i ever need help understanding what something is or what effects it has, the products are always top notch, and i always feel safe using them, i never feel like im putting anything harmful into my system. Great people, great products 😁👍
The energy from Sharice (My Afro Goddess) *who also does nails* was amazing! I’m sorry if I spelled your name wrong love. I enjoyed talking to ya. Keep being you. And keep hiring more like her!!
Bought $140+ of product only to find out it’s THCa… what a waste and won’t be coming back 👎🏼
I placed an online order last night, my total came out to $175 , got to the store to pick it up today they were trying to charge me $256 for the same items, I showed the manager my confirmation number for the order and the total amount when I placed the order he still wasn’t trying to honour the order that I placed through their website, that was the most unprofessional experience I’ve ever had, felt like I’m buying my stuff from a drug dealer literally. not coming back again that’s for sure
I usually go to the location in Tinley Park but will stop here sometimes for convenience. I bought a 1g Good Vibes vape. After 2 days it needed to get recharged, unfortunately the charging port on it is broken and now unusable.Also, every time I’ve been there, nobody has ever tried to sell me the promotions they offer at the counter. You guys are missing a lot of sales simply by just not asking.
Love this dispensary! Always such great deals. Plus they always remind me of the extra goodies I can get with my order, which I really appreciate. Love the chill atmosphere of the store too. The workers are always very attentive and caring when I walk in. The one worker named Mike was such a kind person, he really helped me out too because I was just short 25 cents of my total. I'll always choose Ascend Chicago Ridge as one of my go-to's
I love love love Ascend! Most definitely my favorite dispensary. I’ve been to others and none compare. Mike was my bud tender and he had thee best customer service and is very knowledgeable. Thank you Mike 😎🤘
Ive reviewed a couple products but a lot of the time the website gives me propagation errors and wont let me finalize my review, anyhow, all the product i have received have been phenomenal. I mostly have been focused on your vape carts but i also very much enjoy the RSO and Flower options you have as well. Thanks for everything!
I have been going to this location for years.Renewed my License and had the print out version of my temporary license. Was let in Ascend plenty of times with my print out even though my barcode wouldn’t scan. This time I was with someone else that placed the ordered and just wanted to go inside with them. Manger Tom or (General Manager Tom) came up to the front and tried to scan my paper and it wouldn’t scan.After reading my information on the paper Tom told me he can’t let me in cause they are training their employees to not let people in who id/ or paper scan. He also told me that it was their policy.My temporary ID is valid straight from the dmv website with all of my information and transaction details. My temporary ID valid for the police and the state of Illinois . I feel very discriminated against due to my skin color. I was never showed this so called policy. I will be pursuing further action for this matter.Never all of my times visiting this location did they have a policy posted on display with Tom exact words. I took pictures of the front Lobby on my previous visit.
Love Ascend but the service I received from a lady that said she was an assistant general manager apparently named Ashley was not acceptable. She has the worst attitude, and does not know how to talk to people. Very unprofessional, she should not be a manager!
Do not use your debit card at this location. They charged me twice and won’t give me my money back. I’ve spent hours, including coming in in-person, not only can they not rectify the problem, the managers just walk away and don’t care. (At least the associate apologized once for the inconvenience.)They use 3rd party machines to run your debit card and it shows up as different addresses every time on your bank info so when you go to puppies something with your bank, they flag your account and start investigating you for fraud, not them. It’s fun. If you go here - ONLY PAY IN CASH.
I read some bad reviews, but in my few times coming to Ascend, they don't disappoint me. I purchased a 1 gram cart ( Grape Escape ) yesterday and I get super faded after a couple hits. The employees are kind and know what they are doing. I'd recommend this dispo, good quality products. There wasn't a line, purchase was quick.
Absolutely love this place!! Everyone is amazing and friendly; like tonight i had the most wonderful experience with Sue! She was friendly and quick getting me in and out but not feeling like she's pushing me out the door. I truly recommend going to ascend in Chicago Ridge.
Thank you Tiara! She helped me have an awesome experience in store . Tiara is super knowledgeable and a true professional. I'm so glad Ascend has Tiara to help customers. She made me a customer for life it's the kindness for me .😊
I absolutely love this place !! My favorite part about going here is seeing all the great people that are employed here, honestly brightens my day each time. Amazing customer service , names I can remember for sure each time Katie is the absolute best , Mike is such a sweetheart everytime always very thorough with their jobs excellent people , Kailey I believe as well was the name of the other girl who is always so kind to me , definitely a great establishment ❤️
This is my go to place! I love the atmosphere every time I come in. Everyone is always welcoming and friendly. This time I had the pleasure of having Tiara's help. She was very patient, sweet, and informative. She gave me great recommendations and alternatives to the products that i typically prefer.
Delta was extremely helpful and made sure the customer experience came first for me. She spent time explaining the different strains and potencies, helping me find a product that was best suited for my needs. 10/10 - can’t wait til my next visit!
For my first time visiting I love the vibe from the staff!!! Amazing deals, I felt like home didn’t feel uncomfortable not once. The staff are very knowledgeable on every product into making sure it’s what benefits you 🙂 Definitely recommend coming here often !!
My go to place to get what I need. Smells amazing. Friendly staff and great quality items always willing to fix anything wrong. Love the world we live that this amazing store exists. Thank you everyone who works here.
If you're willing to deal with dispensary taxes versus street prices. Then this is you one stop spot. Nice atmosphere, very helpful and knowledgeable associates, extensive selection, variety of products, Even the security was cool. Trust me I love my street guys but check this place out before you decide which is best to deal with. It was quite the mature and peaceful experience as I'm sure more mature connoisseurs are looking for. I will say it is funny to be in the parking lot and watch all the customers Enter the store watching to see who's watching them walk in lol. Still stuck with that 1990s legality hang up in their minds, I had the same problem. Either way this is the best dispensary I've been to outside of Northern California's " Murder Mountain." Let me know what you think.
Great service, every time! Always a warm and welcoming staff, always helpful with questions and recommendations, plus Mike and Delta hooked me up with a free fidget toy after I complimented theirs so I have no complaints, only praise. Great prices too.
Product itself is fine but their loyalty system is the worst in the industry. Beware - if you shop at any of the outlet stores, your point value is lying to you on the website. You can't use your outlet points at the regular stores and that's not made very clear. Extremely disappointing to place an order only because I thought I had $20 in points only to be told "oh that number isn't right on our website, there's nothing we can do." I'd much rather go to Star Buds down Cicero.
Great experience! Betty was extremely helpful and so nice!!! She took the time to answer all my questions and even ask about my day. I will definitely come back because of her!
Today was my first time going to Ascend in Chicago Ridge.I was greeted with a smile and continued to walk in the store.Upon entering the store, I was helped by Mike. Mike has a bubbly personality and genuinely cares about every customer that walks in. He was attentive and caring, and even spoke about the promotions happening at the front desk. Definitely management material if he isn’t already! Thank you for all of your help today, Mike. You made my day!
Came in to Ascend today. Sue was very nice and super helpful, she recommended some great stuff. Thank you Sue I will be back soon and hope to see you!
First time visiting this dispensary (or any for that fact), and found the experience to be good. Staff was helpful. The gummies we got were good and strong. I'd come back next time I'm in town.Tip. Pay in cash if you have it. They don't take credit cards and charge you a fee to use debit.