Mission Dispensary in Chicago, IL

Mission
4.7
Based on 2399 reviews
Marcus H.
Marcus H.
1720570706
Been a customer since shortly after opening and always had favorable experiences - until the last couple months. First sign of concern came a few weeks ago: the foyer was filthy, glass window separating the intake employee and security cracked, PA broken, general chaos.On 7/6/24 I placed an online order about 7:10 and arrived to pick up at 7:52. There was no line outside, no one waiting in foyer, but security said they were past capacity and only medical customers would be served - basically, they were closed. Closing is at 8. Another customer arrived and was given same spiel. Obviously this is no way to do business generally but for a highly state-regulated entity? Closing early? Protesting to security only goes so far - why kill the messenger. Asked to speak to a manager: “It will be at least 20 minutes at least.” Said I’d wait. Second security person came out. I asked again to speak to a manager. “It’s going to be a long wait.” I left.Nutshell: Something has changed here for the worse. Disappointing and obviously there are other options.
Benita B.
Benita B.
1720566941
Braylyn was super helpful. She was so knowledgeable and had a great personality. Thank you!
Acoustic B.
Acoustic B.
1717360872
This place is a whole Vibegreat options. Weekly sales and fun activities.. very helpful customer service..
Shawn B.
Shawn B.
1709558822
It was an interesting experience. The staff was friendly and helpful.
Hunchoo M.
Hunchoo M.
1709311878
Specifically South Chicago I would tell all future customers to check product before leaving the store. They sold me an item half opened and I couldn’t return it because of their policy there’s also lack of care from the employees at this store.
Arionna W.
Arionna W.
1708830261
I really enjoy coming to this dispensary. Parking is difficult, due to the small parking lot and they get busy quickly. They usually always have exactly what I’m looking for. I’m always down for some good edibles or bud. Tell a friend of a friend . 9/10 recommend
Daniel T.
Daniel T.
1707690779
The deals are trash. They don’t offer first time buyers 40% off anymore yet they still have the signs up. Worker refused to honor the deal. Lame asl. Also you have to place your order on the kiosk before getting in line. They have nothing telling you that but I waited in line 30 mins just to have to place a new order and get back in a long line. Not to mention while I was in the middle of placing an order the bartenders break started and he stopped helping me just to go on break. Passed my order to someone else. This place is a circus. They almost didn’t honor the deal they advertised on their own system. I won’t be coming back!
Gwendolyn B.
Gwendolyn B.
1704922278
Alvin, the young man whoAlways wears the brims, was incredible. He assisted me with ease when the technology was not working and was able to get me out with no problems! Great customer service!
Jeanette G.
Jeanette G.
1704223631
Great place to buy smoke. It’s one person/party allowed in the vestibule. Once inside, you can look at the menu and place your order on the iPad kiosk. Make sure to keep your ID out for the register.
Sophia U.
Sophia U.
1703984477
It's ok. There are sales sometimes. But when you go pick up the order, make sure to check before paying. Husband ordered something on sale and was charged full price. Of course he didn't notice til he got home and I checked the receipt 😔
T -.
T -.
1701980973
The only reason I shop here is for convenience and the reward program. The staff has poor customer service. Only a few of the employees exemplify proper customer service. I'm a medical card holder and by law we're supposed to get priority over those who are not, but many of times I've been ignored even after alerting them that I'm standing in the medical line whole they're taking other patrons, who are not medicinal, before me. Hardly any of the staff are knowledgeable about the rewards program. They recently started a VIP program under the DANK ACCOUNT, and none of the staff are familiar with the program. They act lost when I mention that I'm supposed to receive 15% off everyday that I shop because I subscribed to be a VIP memeber. Mind you I'm an avid tipper. And I tend to tip well. Sometimes I tip as much as my total for my purchase. I do so with the employees that exercise prowr customer service. There's never any real management available. It's always someone whom you've been serviced by on a prior visit, someone who has no real title as supervisor or manager. They're display shelves are understocked, and when I asked about a particular piece of merchandise I was told they had more in the back, but even after several visits later the merch still wasn't brought out to the display shelves. I'll be elated when I can discontinue my business as a consumer with this dispensary. They truly do suck and make it bad for the staff who are actually good hardworking individuals. I pray they get it together in the name of Jesus.
DLYNN B.
DLYNN B.
1699635606
Smooth first time experience good customer service
Mai G.
Mai G.
1699137088
I’ve never encountered an attitude or indifference from any of the staff. They’re polite, helpful and deliver service with a smile! What more could a customer ask for!
Jeanette G.
Jeanette G.
1694952553
Great place to buy smoke. It’s one person/party allowed in the vestibule. Once inside, you can look at the menu and place your order on the iPad kiosk.
Calumet T.
Calumet T.
1692313063
Lillian is very knowledgeable about products. She is patient and her compassion for each customer makes her shine above the rest. It is a pleasant experience each time I come. Thank you again ❤️
Anthony M.
Anthony M.
1691130482
Quickly took my order over the phone after I told her that the online ordering had shut down. Great customer service. Sweet voice also. Thanks Mel!! Family enjoyed the SW eggrolls.
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8554 S Commercial Ave
Chicago, IL 60617

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Illinois Dispensaries

    ABOUT THIS DISPENSARY

    Mission, located at 8554 S Commercial Ave in Chicago, is open to serve the cannabis community.

    Medical: Yes

    Recreational: Yes

    Delivery: No

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Mission in Chicago does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Chicago.

    Purchasing Marijuana Products at Mission

    Preparation Helps: See what’s available ahead of time. If Mission in Chicago online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Mission has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Mission
    4.7
    Based on 2399 reviews
    Marcus H.
    Marcus H.
    1720570706
    Been a customer since shortly after opening and always had favorable experiences - until the last couple months. First sign of concern came a few weeks ago: the foyer was filthy, glass window separating the intake employee and security cracked, PA broken, general chaos.On 7/6/24 I placed an online order about 7:10 and arrived to pick up at 7:52. There was no line outside, no one waiting in foyer, but security said they were past capacity and only medical customers would be served - basically, they were closed. Closing is at 8. Another customer arrived and was given same spiel. Obviously this is no way to do business generally but for a highly state-regulated entity? Closing early? Protesting to security only goes so far - why kill the messenger. Asked to speak to a manager: “It will be at least 20 minutes at least.” Said I’d wait. Second security person came out. I asked again to speak to a manager. “It’s going to be a long wait.” I left.Nutshell: Something has changed here for the worse. Disappointing and obviously there are other options.
    Benita B.
    Benita B.
    1720566941
    Braylyn was super helpful. She was so knowledgeable and had a great personality. Thank you!
    Acoustic B.
    Acoustic B.
    1717360872
    This place is a whole Vibegreat options. Weekly sales and fun activities.. very helpful customer service..
    Shawn B.
    Shawn B.
    1709558822
    It was an interesting experience. The staff was friendly and helpful.
    Hunchoo M.
    Hunchoo M.
    1709311878
    Specifically South Chicago I would tell all future customers to check product before leaving the store. They sold me an item half opened and I couldn’t return it because of their policy there’s also lack of care from the employees at this store.
    Arionna W.
    Arionna W.
    1708830261
    I really enjoy coming to this dispensary. Parking is difficult, due to the small parking lot and they get busy quickly. They usually always have exactly what I’m looking for. I’m always down for some good edibles or bud. Tell a friend of a friend . 9/10 recommend
    Daniel T.
    Daniel T.
    1707690779
    The deals are trash. They don’t offer first time buyers 40% off anymore yet they still have the signs up. Worker refused to honor the deal. Lame asl. Also you have to place your order on the kiosk before getting in line. They have nothing telling you that but I waited in line 30 mins just to have to place a new order and get back in a long line. Not to mention while I was in the middle of placing an order the bartenders break started and he stopped helping me just to go on break. Passed my order to someone else. This place is a circus. They almost didn’t honor the deal they advertised on their own system. I won’t be coming back!
    Gwendolyn B.
    Gwendolyn B.
    1704922278
    Alvin, the young man whoAlways wears the brims, was incredible. He assisted me with ease when the technology was not working and was able to get me out with no problems! Great customer service!
    Jeanette G.
    Jeanette G.
    1704223631
    Great place to buy smoke. It’s one person/party allowed in the vestibule. Once inside, you can look at the menu and place your order on the iPad kiosk. Make sure to keep your ID out for the register.
    Sophia U.
    Sophia U.
    1703984477
    It's ok. There are sales sometimes. But when you go pick up the order, make sure to check before paying. Husband ordered something on sale and was charged full price. Of course he didn't notice til he got home and I checked the receipt 😔
    T -.
    T -.
    1701980973
    The only reason I shop here is for convenience and the reward program. The staff has poor customer service. Only a few of the employees exemplify proper customer service. I'm a medical card holder and by law we're supposed to get priority over those who are not, but many of times I've been ignored even after alerting them that I'm standing in the medical line whole they're taking other patrons, who are not medicinal, before me. Hardly any of the staff are knowledgeable about the rewards program. They recently started a VIP program under the DANK ACCOUNT, and none of the staff are familiar with the program. They act lost when I mention that I'm supposed to receive 15% off everyday that I shop because I subscribed to be a VIP memeber. Mind you I'm an avid tipper. And I tend to tip well. Sometimes I tip as much as my total for my purchase. I do so with the employees that exercise prowr customer service. There's never any real management available. It's always someone whom you've been serviced by on a prior visit, someone who has no real title as supervisor or manager. They're display shelves are understocked, and when I asked about a particular piece of merchandise I was told they had more in the back, but even after several visits later the merch still wasn't brought out to the display shelves. I'll be elated when I can discontinue my business as a consumer with this dispensary. They truly do suck and make it bad for the staff who are actually good hardworking individuals. I pray they get it together in the name of Jesus.
    DLYNN B.
    DLYNN B.
    1699635606
    Smooth first time experience good customer service
    Mai G.
    Mai G.
    1699137088
    I’ve never encountered an attitude or indifference from any of the staff. They’re polite, helpful and deliver service with a smile! What more could a customer ask for!
    Jeanette G.
    Jeanette G.
    1694952553
    Great place to buy smoke. It’s one person/party allowed in the vestibule. Once inside, you can look at the menu and place your order on the iPad kiosk.
    Calumet T.
    Calumet T.
    1692313063
    Lillian is very knowledgeable about products. She is patient and her compassion for each customer makes her shine above the rest. It is a pleasant experience each time I come. Thank you again ❤️
    Anthony M.
    Anthony M.
    1691130482
    Quickly took my order over the phone after I told her that the online ordering had shut down. Great customer service. Sweet voice also. Thanks Mel!! Family enjoyed the SW eggrolls.
    Next Reviews
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