Every staff member here has been nothing but helpful. The atms are convenient. I also LOVE the selection of weed they have here. The website including the tax in the price makes it easier to calculate. This is a staple of Andersonville and they GET it.
Let me start off by saying ultimately this a GREAT dispo…..95% of the time. Last two days been a little tough though. Yesterday i checked the website for shake and found something great, it was available when i left the house, by the time i got to the store it was gone😡. Today i decided to make an account in the morning in order to avoid shortages and put my order on reserve, by the time i got done making the account what i was trying to buy was gone….and it literally went on sale last night🤦🏼♂️gone by morning😡😡. That was more of a rant ill admit, but still, maybe keep some extra inventory for sales or something🤷🏼♂️great dispensary overall besides those few hiccups, great prices, great people, chill atmosphere. Wanted to give 5 stars but juss couldnt after last two days.
Maybe don't have your employees sell customers on products based on the medical prices, have them make an order, then the total is based off of rec prices. Smells like bait n switch to me. It would also be helpful if the employees were upfront about any daily deals/specials when asked instead of waiting until the order was complete.
I have been going for the past year and they are always friendly and in good spirits. They are also very quick with orders. Never have had to wait longer than 2-3 minutes for orders. Would highly recommend to all those in the area.
I love all the discounts that Dispensary 33 gives every day of the week, plus reward points! I’ve been coming for at least four years, buying the same stuff, but now I save about $50 on my overall purchase. The staff is always friendly and helpful with very efficient service. And, of course, the product is very high quality.
Great experience every time! Knowledgeable and helpful, always pleasant and friendly. Their prices are extremely competitive
Absolutely love this place. My favorite joint to go to! top notch facility and good quality product plus easy self service system with the digital menu.
I’ve been shopping there for over a year. Prices are very good, especially on sale items. You never have to worry about adding tax all the prices there include tax. The staff is amenable and knowledgeable and I would recommend this to your dispensary. Anyone who is looking for a new spot or spot to start thank you.
Lovely place, amazing people working here. Always so friendly, extremely helpful, and quick with their service. Can't recommend highly enough!
Always such a nice staff working, when I visit!Even when it's looking busy, these guys get to everyone fast!You guys always make my day & remind me to smile!Very friendly & joyful team!
Reggie was the absolute sweetest budtender ever! Super knowledgeable about products and helped me through my transaction. Would highly recommend dispensary 33 to anyone passing through or in the area!
Very nice staff. Wrigley dispensary wanted you to wait outside and sign up online.D33 staff were awesome, they didn’t even try to upsell. Even the security guards were really nice.
Always such a nice staff working, when I visit!Even when it's looking busy, these guys get to everyone fast!You guys always make my day & remind me to smile!Very friendly & joyful team!
Genuinely my favorite dispensary in Chicago! The daily deals make a huge price difference. The staff is always warm & kind as well. Specifically, Suz was extremely helpful and patient today when I had an issue with my card—I really appreciated their kindness and care! Will be returning as always 🙂
Staff are very helpful and organized. The front check in needs to have more individuals checking in during peak time. At 5p yesterday they had one check in person ( who wax excellent). However, she was overwhelmed with customers. The line to present ID's went out the door and down the sidewalk.Plenty of staff in the back .
Today (4/19) was probably the busiest I’ve ever seen this place, and the staff was still super friendly, and I was in and out quickly. D33 has a loyal customer in me, absolutely love it here. They have online preordering available day of which makes it super easy, but staff is also very knowledgeable if you have questions as well!
The staff usually does a great job. Everyone is very friendly. Today, my order was given to me wrong, but they fixed it, and were gracious. It's 420 weekend, so I'm thankful they were able to help. Highly recommend! No pun intended. Lol
I hadn't been here for several months. It's a nice, bright and well designed store. But the customer service has gone way down. Instead of having friendly and knowledgeable people greet you and help you navigate all the options, there are now self serve kiosks and one lone salesperson who was constantly busy.
Inside was beautiful. The options and selections were fantastic. And Chelsea’s customer service was immaculate. (I hope that’s how you spell her name) 10/10 would recommend to any friend.
I thought weed made people happy? Why are the staff there literally the rudest. One time is an anomaly, two times a coincidence, three times it’s just how they are. They need a shake and a slap to wake them up and remind them that they are working in customer facing jobs, if you don’t like customers, work in the back. Period.Three stars because they carry the product I need and the place is clean and nice looking but seriously the staff are such a turn off I’m going to travel further to a different dispensary instead.
I don't know what the heck is going on, but I have a medical marijuana paper, not a card. The only time I was asked for my paper was the first time I came here when I created my account. I have not been on medical marijuana for very long and don't use it super often. I suggest you retrain your staff members because there has been *at minimum* one instance where I was not asked for my card (paper?) upon entry despite stating I am a medical user. As a result of this conditioning, I was under the impression that I only needed to show it once or every so often?? I don't know? I am now wasting 30 minutes of my time driving back and forth from you guys.Other than that experience today, this dispensary has been good to me and the staff members are very nice and knowledgeable. It's also very clean, and service is fast.edit:The situation got resolved obviously, but just want to reiterate that that shouldn't happen. People claiming medical should not be let in without showing their paper (cards?) if that is the rule, but it happened to me in past visit(s) here.
Dispensary 33 is a beautiful dispensary! The staff is friendly and knowledgeable. And they really know how set the vibe!They offer a wide variety of different products and weekly specials. There is a sale EVERY DAY.It seems more expensive than other dispensaries but it's because they include taxes in the prices. When I submitted my pre-order the total was exactly what I paid at the register. Which I really appreciate!Thank you Dispensary33! I will definitely be back 🙂
Love this place! The budtenders are chill and will let you know about discounts and make great suggestions! Also love that they have true pricing, with the tax included so you aren’t surprised by the total!
Kind employees and an easy ordering system. The ATMs only charge .50 cents if you don't have the cash needed for the purchase, and every time I've gone they've been quick on getting my order ready. Absolutely a great dispensary!
Prices make absolutely 0 sense. They’re literally trying to charge me over 100 for a quarter oz of SHAKE, which they almost never carry shake anyway. What’s your guys deal? I didn’t pay prices this bad as a little high school freshman getting ripped off. Stay away from this place until they come down to semi reasonable prices. Go to ivy hall and pay literally half
Anna is the absolute best! I was having a very difficult time accessing my medical card. Held my hand the whole way through it, and just when I was about to give up, we were able to pull it up!! Even with a large line forming behind me, I never felt rushed or like I was in the way. Incredible experience from the moment you walk in the door till the moment you exit!
This my second time coming in a row, great ,quick and easy.nice deals for 420 and they have a atm inside only .50cent charge. Also love the PINK I will be returning.