It was my first time at Curaleaf and my experience was so peaceful and easy. Easy parking. Pleasant greeter at front. Lovely store. My internet order was ready for pick up and I got 50% off one item as a new customer! Bonus! I will definitely be back. My new dispensary!!
I usually make reviews on great experiences. However, the workers at this location need to be trained on how to give great customer service. My husband went inside and was being talked about right in front of his face. To talk about someone's physical appearance is beyond disrespectful. Do better.
Super sketchy on pricing. Placed my first order here. It told me my order total was $52. Cart did not show tax on there but my email showed the tax amount of $10 as part of my original total. When I went to the store, they gave me an entirely different price and said that was an error much like many others have mentioned on here and my total was $65. The guy tried to tell me that i was given too big of a discount online and that he's not seeing the same price so they can't honor that. Seems like this has been a reoccurring issue and they're not taking steps to fix this. Shop here at your own risk. I'll take my business somewhere else.
Pretty decent bud and good prices for the area.Terrible experience recently tho with Curaleaf customer service:Bought an $80 1g cart that did not work as soon as it came out of the package. Tried submitting a claim through their customer service portal and was ghosted after a few replies. I provided all they needed: video evidence of item not functioning with multiple batteries and additional product/purchase details. No compensation or even follow-ups communication. -$80 I guess
Loved Curaleaf's amazing vibe and prices, but their loyalty program? It's like they're trapped in a loyalty vortex with no escape ladder! Points vanish faster than a magician's rabbit: 3 months? Seriously? By the time I gather enough points.. it's poof, gone! Can't we extend their lifespan a bit?Special offers like double points day: Just missed their double points day by an hour!Loyalty shouldn't feel like a frantic shopping spree. To snag those good deals, I gotta buy less, buy more often, and basically live at Curaleaf Shouldn't loyalty be about rewarding consistent love, not turning us into shopping hamsters?They have customer service and prices nailed down. Now, let's sprinkle some customer-friendly magic on that loyalty program and make it truly sparkle!Reasons for a 3 star rating.1. Parking is limited2. The app is unreliable3. The ordering website has limitation, it would be nice if it could save favorites.
Loved Curaleaf's amazing vibe and prices, but their loyalty program? It's like they're trapped in a loyalty vortex with no escape ladder! Points vanish faster than a magician's rabbit: 3 months? Seriously? By the time I gather enough points.. it's poof, gone! Can't we extend their lifespan a bit?Special offers like double points day: Just missed their double points day by an hour!Loyalty shouldn't feel like a frantic shopping spree. To snag those good deals, I gotta buy less, buy more often, and basically live at Curaleaf Shouldn't loyalty be about rewarding consistent love, not turning us into shopping hamsters?They have customer service and prices nailed down. Now, let's sprinkle some customer-friendly magic on that loyalty program and make it truly sparkle!Reasons for a 3 star rating.1. Parking is limited2. The app is unreliable3. The ordering website has limitation, it would be nice if it could save favorites.
First time in this shop and from the security all the way to check out it was a great experience. My cashier was amazing and even tried to find me additional deals. This will be my go to from no on! Thanks Dee
Go somewhere else. This company sucks. I cannot express how frustrating it is to pay good money for products that were faulty out of the box and in return, receive the customer service equivalent to a middle finger. Not a refund, not even store credit. Utterly ridiculous
I don’t usually write reviews, especially bad ones but this experience I had was unacceptable. There is a black lady that wouldn’t tell me her name except that she’s one of the “leads” curly big ugly hair horrible customer service I bought a vape there that taste burnt and it wasn’t working. Simply wanted to trade it and she basically kicked me out and told me to contact the company that makes it because it taste burnt doesn’t mean it’s broke. Every time I tried to talk she was just shaking her head and clapping her hands ridiculously I’ve been coming here for 3 months and every time I see this lady she had a bad attitude with someone very simple you don’t like your job and don’t know how to be professional quit and fined something your good at instead of sarcastically wishing people to have a great day, this service was unacceptable my advice is stay away and take your money and go where you won’t be treated like a criminal
This is my top favorite spot, not just because of convenience, but because of the employees. Chi Chi is always pleasant to be checked out by. Giselle, and everyone, I’ll have more names for the best review!! Add on, I was helped by Max. Another fantastic employee
Have been there before and saw a good deal for a 1.75 pre roll that I ordered and then went to pick up. (Twice as far as my normal spot). When I got there with just the right cash, I only recieved a .75. I showed that the site said 1.75 and the kind budtender got the manager acknowledging the mistake. She (closing manager 9/18). Said that there was nothing she would do and that it is was a system error. I thought maybe throwing something in would be appropriate seems the mistake was on their end and I drove the extra miles because of it. She said they wouldn't do anything. I said "that's an interesting way to do business". And then 5 or 6 times, she repeated have a nice day while clapping each word. (Childish) I, then, said that I was being kind and calm the entire time and that she was being unprofessional. When I asked for her name, she just said on repeat while clapping "my name is have a nice day." I said she was rude and she said "just leave!". So I left without even being given my change. Horrible/weird experience. Seemed like the employees were a little embarrassed too. I think "Have a nice day" needs a different job where she doesn't have to be professional.
Stopped by for the first time today on my way home from work, I preordered and it was very quick! Small line inside but it moved quickly and the employee who helped me was very sweet. Everyone there seems very welcoming and patient, thank you!
I love this spot. Not only is everyone super helpful and nice but they don’t have 50 people working with a line going no where. Ahem sunnyside. Most of the time just 2 registers open and they cruise. Not to mention they always have some of the best deals and carry the best brands in town.
DO NOT PARK ON THE SIDE OF THE BUILDING! not worth the $250 you will spend getting your car back. That being said; Great atmosphere and helpful staff. Would definitely shop here again. I will be checking for deals on their menu more often.