The people who work here are great. They provide quick and friendly service, and a very knowledgeable about the products they offer. I highly recommend!
I have a heavy manual labor job and my back was hurting bad. Anthony was so helpful and found a CBD mix that helped incredibly well. Special thanks to Anthony.
This is my favorite NuEra location! the bud-tenders are so friendly every visit and they always give me the best suggestions. I’ve never had an issue there and it’s always a vibe. Make this place your go-to! (Shawn checked me out today. He’s awesome!)
Went in today with my friend and we had the best experience ever! Tory was so nice and helpful and made the whole experience 10x more fun than it already always is. Thank you Tory and everyone at NuEra!!
they’re always so nice Tory is a queen and is amazingly helpful!
Staff at the counter that helped us didn’t know much about the flowers but I believe she was new….Then we looked around for about 30 min., chose products and then they told us that they don’t take credit cards…There should be a sign at the entrance specifying this…It would have saved us 40 minutes of shopping for nothing.
Super friendly staff helped my partner and me with our first purchases, and we couldn’t be happier. They were patient, kind, and attentive to our questions. The location itself is very clean and modern. Will shop here again many times in the future.
Professional, kind, knowledgeable staff. Beautifully decorated and organized show room. Genuinely comfortable place to be, nice enough I could bring my mama 🙂
My experiences here have been great a part from last night. I was asked to take my hoodie off while I was taking my debit card out of my wallet. This employee gave me no time to finish what I was doing and obnoxiously kept asking me to take it off. Once I finished, I complied. This took seconds. I don’t appreciate how it was made a bigger issue then it actually was (it wasn’t), and the whole interaction just felt weird to me. If I spoke up, I feel that would’ve been a problem too. Her demeanor was incredibly defensive, disrespectful, and rude. This was right before close. Not welcoming at all. Everyone else has been cool, she was before this too.
Great place, best customer service around. Always fair and knowledgable.Also keep my favorites stocked as regular, as the Industry allows.Highly reccommend!
Great selection! The staff were super friendly and helpful, especially Abigail who helped me with my transaction! Great experience all around.
Great staff and always willing to answer questions. I have a medical card. Everyone is upbeat, except the woman working front check-in desk. She needs some gummies, bad. Very rude and unfriendly. Once you get past her, it's great!
Wonderful dispensary! Friendly staff, professional and great products!! Melissa was super knowledgeable and kind. 100% would recommend and come back😌
Everyone at nuera is amazingly nice! Melissa was very helpful and fast. She knows what she's talking about and I highly recommend this as your go to store!
Fast and professional! It would have been nice to have the staff member checking me out to give me a visual of the product before sale was final. I had accidentally ordered flower pellets (that are intended for use in vaporizers) instead of the Flower in puds form. I would have definitely changed product and purchase something else.Thanks for listening. ❤️❤️❤️
The staff at the Urbana location are always so friendly &helpful. Well educated about the different products & always have a few minutes to discuss my health needs. I truly appreciate them & consider them my friends, not just employees.
Super knowledgeable staff!!!If you shop here regularly the staff will make it a point to remember you and your preferences so they can help you get litterly the best options for you. Plus they will have a better job referring you other options that maybe you never thought about or seen. I love this shop there culture and don't sleep on there customer service it is unrivaled in Champaign!!!! I make this my home shop so I love coming threw on the reg!
A Nice store front. Difficult for parking but worth the time to go here. Staff was friendly, smiling and all had positive attitudes. My tender was excellent and was helpful with my strain questions. I am really glad I placed an order here and will do so again.