Consume Cannabis Dispensary in Carbondale, IL
Andrew G.
1726420376
Great place! Gabby that works here is the best and super helpful. Deserves a raise!
Amanda N.
1725747082
Autum G is an outstanding employee. Wonderful customer service skills , very informative, extremely helpful, and timely
Dana S.
1725724962
Autumn g is a very respectful person she helped me with a lot of stuff while I was in the store she’s a great person highly suggest seeing her for all your needs!!
Jory B.
1725380593
Autumn G is one of the best consume workers I've had. She's so sweet and polite. I'd recommend anybody to come see her about getting some good bud!!!
Ghastly H.
1724715271
10/10 love the people and the vibe. Decent enough prices, and a good selection.
Concerned C.
1723304667
It looks to me (after reviewing our bank statement), that they are keeping an ATM fee & then we are being charged an ATM fee. At this time, they are processing all card payments through an ATM.... definitely never trusting them with my debit card again. Seems fishy.
LeKari D.
1721867300
Great customer service. Kyaln really took his time explaining the strains and what each effect the strains have. Definitely recommend
Amy T.
1719921210
My go to for my cannabis needs! Prices aren't that great, no fault of their own, but they have real decent sales often making the items I need affordable for a mom on a budget. Plus the more rewards points you save up, the more money off you get. I've purchased more great items than not and for the times I do experience not so great stuff like a dead disposable with no way to charge and still fluid in the pen, the store will always respond to the email sent and offer a percentage off your next purchase.
Eric G.
1718929280
My product did not work, and I was refused a return in store because I did not have a smart phone to follow their technofascist return process. They just simply refused to view the product I had in hand. Being a 50 year old on foot is difficult enough, I don't need any vendors making it more difficult on me. It doesn't seem like rocket science to inspect a product you just sold me in order to see if it functions properly. I had to walk all the way home 2 miles once to realize I had a bad product. Imagine my shock when, after walking back, they would not accept my return in store. The return policy has burdened me beyond it being worth shopping at the store. I don't even know if I will get my money back yet after emailing all of my info (including a video of me puffing on the broken vape) to an email address where I don't know if my information is secure. Imagine someone taking a video like that and putting it through an AI video generation tool in order to perpetrate fraud against an individual? Corporations have a responsibility to think about these kind of issues before collecting identifying information (i.e. the vape video) and requiring me to upload it into an unsecured email inbox. I will never go to this place again. They are not good stewards of personal information.
Sam R.
1718567980
Always amazing service with the friendliest staff! Been a customer for years and don’t plan to change that
Mildred W.
1717973604
Micqwan is the cutest and the best. Thank you. he is always helpful and so is Lauren!
Jamie W.
1717868311
Lauren have been awesome helping we out today I appreciate her very much😀
Steve B.
1717075042
Just got some prerolls yesterday and they are all bent and not sealed properly
Warren M.
1715980258
The prices are high because their employee to customer ratio is ridiculous. Most of them are nice and helpful, but hopefully some of the control freaks never obtain a job with actual power.
Kaylen J.
1714414439
Autumn G was really nice and helpful. I enjoyed her service and will be back!
Coleton J.
1714408169
Autumn G has always been the nicest and most friendly help every time I stop in!
Katie S.
1713198218
Autumn G was super helpful! She helped me figure out the process and figure out the best product for me 10/10 Autumn G
Jake W.
1712333729
Autumn’s customer service was truly great. Highly recommend checking out this location
Dain S.
1711993970
4/1/24 (morning) Today the employees tried to sell my elderly mother a $100 listed flower product for $135 after taxes, a 20% senior discount, and $10 off from points. They refused to explain why the price was so high and poor shamed her instead of admitting and explaining their mistake (despite her asking to go over the math with them). She came home without the medicine she needs to manage her illness because of how poorly their manager on duty treated her and 'handled' the situation.
Miranda
1711821574
Autumn was extremely Helpful with all the information on the products I ordered. Very sweet and nice, overall a lovely experience 😊
Zack S.
1710537894
Called and asked about their special, was politely put on hold for 10 minutes and then the call ended. Called back, and realized the guy hung up and ignored my number 3 times because they don't know how to answer a question unless it's going to be the answer the customer wanted. Called off of my girlfriends phone and he promptly answered and laughed at me when I called him out for it. Whatever dude it was has no business dealing with the public.
Angel K.
1709507070
Great place to go and great people who are very happy to help you with your choice and you will find what you are looking for very quickly and you will be a very happy person to leave I really enjoy going there and I would recommend to anyone else to go there
Edward S.
1706766446
Usually a very good experience. I requested a couple things on the way the bag was packaged like stapled etc etc. The guy said you could say please. If I have to repeat myself more than once I don't say please, thank you. I will go to Marion next time or thrive in Harrisburg. Have a good day. Updated information, got home and lo and behold no receipt in the bag.
Angela D.
1704248822
So happy for a store like this. I appreciate the employees more than anything. They are spot on with answering my questions.
Kayla W.
1703372451
Everyone is so kind and the transaction is so easy. I always mobile order and pick it up. No more shady deals from some guy with snicklefritz! What a time to be alive!
Pun 8.
1701450194
Usually it's a great experience. The lady today was very hateful and worse attitude I've experienced. Maybe she was having a bad day idk. They gave her the wrong item and once I told her thats not what I ordered she got hateful. She didn't show me the other item until I asked if it was in there. No thank you, no have a good day, nothing it was just "here". I always tip the bud tenders but not today. If she don't want to be there then leave.
Kayla W.
1699764186
Everyone is so kind and the transaction is so easy. I always mobile order and pick it up. No more shady deals from some guy with snicklefritz! What a time to be alive!
Brutus
1699382645
I have had nothing but GOOD experiences here. Each budtender is kind enough to help you out with any questions and hypotheticals when it comes to purchases.
Mildred W.
1699302515
So far each experience has been different. I have experience more poor customer service than good. Two people that are great are Lauren a floor supervisor and another employee that I can not recall his name (update: his name is Clark) now but he works hard and well. Lastly, the security and a front desk working with the glasses tall and brown skin are great. Most everyone else is "fake nice" and I can tell right away by the way they react to me and other customers. I know that when it is busy things are different than when it is slow, however, I have been multiple times and the other people with great customer service are the ones I mentioned above. I will update this post with names later. So thank you Lauren and 3-4 others that work well with me and other customers, I hope your high frequency of love and community can shine on the others around you.And thank you Gabby 💛
Gail B.
1696195740
It was great had my order ready to go in 15 minutes. And they were very friendly I loved it such a change from Marion
Sara S.
1696187343
It's smaller than the store in Marion, but still equally as good of a selection. Parking isn't the easiest, but its not very difficult on the side lot and parking is free. Extremely friendly and knowledgeable staff!
Destini W.
1694379332
Best place to go to! Always look forward to seeing the amazing people who work at consume. Fair prices and they also do 20% off depending what day it is and you get points with your purchase that can be used for future purchases!
Tim C.
1690780796
High quality product at fairly reasonable prices. The Illinois taxes are outrageous, but that's not Consumes fault. But they run pretty good deals everyday of the week with special event deals happening. Not too long ago they did 35% off everything in the store. That's hard to beat. So if you're looking for cannabis, give them a try.
201 E Main St
Carbondale, IL 62901
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Consume Cannabis, located at 201 E Main St in Carbondale, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Consume Cannabis in Carbondale does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Carbondale.
Purchasing Marijuana Products at Consume Cannabis
Preparation Helps: See what’s available ahead of time. If Consume Cannabis in Carbondale online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Consume Cannabis has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Andrew G.
1726420376
Great place! Gabby that works here is the best and super helpful. Deserves a raise!
Amanda N.
1725747082
Autum G is an outstanding employee. Wonderful customer service skills , very informative, extremely helpful, and timely
Dana S.
1725724962
Autumn g is a very respectful person she helped me with a lot of stuff while I was in the store she’s a great person highly suggest seeing her for all your needs!!
Jory B.
1725380593
Autumn G is one of the best consume workers I've had. She's so sweet and polite. I'd recommend anybody to come see her about getting some good bud!!!
Ghastly H.
1724715271
10/10 love the people and the vibe. Decent enough prices, and a good selection.
Concerned C.
1723304667
It looks to me (after reviewing our bank statement), that they are keeping an ATM fee & then we are being charged an ATM fee. At this time, they are processing all card payments through an ATM.... definitely never trusting them with my debit card again. Seems fishy.
LeKari D.
1721867300
Great customer service. Kyaln really took his time explaining the strains and what each effect the strains have. Definitely recommend
Amy T.
1719921210
My go to for my cannabis needs! Prices aren't that great, no fault of their own, but they have real decent sales often making the items I need affordable for a mom on a budget. Plus the more rewards points you save up, the more money off you get. I've purchased more great items than not and for the times I do experience not so great stuff like a dead disposable with no way to charge and still fluid in the pen, the store will always respond to the email sent and offer a percentage off your next purchase.
Eric G.
1718929280
My product did not work, and I was refused a return in store because I did not have a smart phone to follow their technofascist return process. They just simply refused to view the product I had in hand. Being a 50 year old on foot is difficult enough, I don't need any vendors making it more difficult on me. It doesn't seem like rocket science to inspect a product you just sold me in order to see if it functions properly. I had to walk all the way home 2 miles once to realize I had a bad product. Imagine my shock when, after walking back, they would not accept my return in store. The return policy has burdened me beyond it being worth shopping at the store. I don't even know if I will get my money back yet after emailing all of my info (including a video of me puffing on the broken vape) to an email address where I don't know if my information is secure. Imagine someone taking a video like that and putting it through an AI video generation tool in order to perpetrate fraud against an individual? Corporations have a responsibility to think about these kind of issues before collecting identifying information (i.e. the vape video) and requiring me to upload it into an unsecured email inbox. I will never go to this place again. They are not good stewards of personal information.
Sam R.
1718567980
Always amazing service with the friendliest staff! Been a customer for years and don’t plan to change that
Mildred W.
1717973604
Micqwan is the cutest and the best. Thank you. he is always helpful and so is Lauren!
Jamie W.
1717868311
Lauren have been awesome helping we out today I appreciate her very much😀
Steve B.
1717075042
Just got some prerolls yesterday and they are all bent and not sealed properly
Warren M.
1715980258
The prices are high because their employee to customer ratio is ridiculous. Most of them are nice and helpful, but hopefully some of the control freaks never obtain a job with actual power.
Kaylen J.
1714414439
Autumn G was really nice and helpful. I enjoyed her service and will be back!
Coleton J.
1714408169
Autumn G has always been the nicest and most friendly help every time I stop in!
Katie S.
1713198218
Autumn G was super helpful! She helped me figure out the process and figure out the best product for me 10/10 Autumn G
Jake W.
1712333729
Autumn’s customer service was truly great. Highly recommend checking out this location
Dain S.
1711993970
4/1/24 (morning) Today the employees tried to sell my elderly mother a $100 listed flower product for $135 after taxes, a 20% senior discount, and $10 off from points. They refused to explain why the price was so high and poor shamed her instead of admitting and explaining their mistake (despite her asking to go over the math with them). She came home without the medicine she needs to manage her illness because of how poorly their manager on duty treated her and 'handled' the situation.
Miranda
1711821574
Autumn was extremely Helpful with all the information on the products I ordered. Very sweet and nice, overall a lovely experience 😊
Zack S.
1710537894
Called and asked about their special, was politely put on hold for 10 minutes and then the call ended. Called back, and realized the guy hung up and ignored my number 3 times because they don't know how to answer a question unless it's going to be the answer the customer wanted. Called off of my girlfriends phone and he promptly answered and laughed at me when I called him out for it. Whatever dude it was has no business dealing with the public.
Angel K.
1709507070
Great place to go and great people who are very happy to help you with your choice and you will find what you are looking for very quickly and you will be a very happy person to leave I really enjoy going there and I would recommend to anyone else to go there
Edward S.
1706766446
Usually a very good experience. I requested a couple things on the way the bag was packaged like stapled etc etc. The guy said you could say please. If I have to repeat myself more than once I don't say please, thank you. I will go to Marion next time or thrive in Harrisburg. Have a good day. Updated information, got home and lo and behold no receipt in the bag.
Angela D.
1704248822
So happy for a store like this. I appreciate the employees more than anything. They are spot on with answering my questions.
Kayla W.
1703372451
Everyone is so kind and the transaction is so easy. I always mobile order and pick it up. No more shady deals from some guy with snicklefritz! What a time to be alive!
Pun 8.
1701450194
Usually it's a great experience. The lady today was very hateful and worse attitude I've experienced. Maybe she was having a bad day idk. They gave her the wrong item and once I told her thats not what I ordered she got hateful. She didn't show me the other item until I asked if it was in there. No thank you, no have a good day, nothing it was just "here". I always tip the bud tenders but not today. If she don't want to be there then leave.
Kayla W.
1699764186
Everyone is so kind and the transaction is so easy. I always mobile order and pick it up. No more shady deals from some guy with snicklefritz! What a time to be alive!
Brutus
1699382645
I have had nothing but GOOD experiences here. Each budtender is kind enough to help you out with any questions and hypotheticals when it comes to purchases.
Mildred W.
1699302515
So far each experience has been different. I have experience more poor customer service than good. Two people that are great are Lauren a floor supervisor and another employee that I can not recall his name (update: his name is Clark) now but he works hard and well. Lastly, the security and a front desk working with the glasses tall and brown skin are great. Most everyone else is "fake nice" and I can tell right away by the way they react to me and other customers. I know that when it is busy things are different than when it is slow, however, I have been multiple times and the other people with great customer service are the ones I mentioned above. I will update this post with names later. So thank you Lauren and 3-4 others that work well with me and other customers, I hope your high frequency of love and community can shine on the others around you.And thank you Gabby 💛
Gail B.
1696195740
It was great had my order ready to go in 15 minutes. And they were very friendly I loved it such a change from Marion
Sara S.
1696187343
It's smaller than the store in Marion, but still equally as good of a selection. Parking isn't the easiest, but its not very difficult on the side lot and parking is free. Extremely friendly and knowledgeable staff!
Destini W.
1694379332
Best place to go to! Always look forward to seeing the amazing people who work at consume. Fair prices and they also do 20% off depending what day it is and you get points with your purchase that can be used for future purchases!
Tim C.
1690780796
High quality product at fairly reasonable prices. The Illinois taxes are outrageous, but that's not Consumes fault. But they run pretty good deals everyday of the week with special event deals happening. Not too long ago they did 35% off everything in the store. That's hard to beat. So if you're looking for cannabis, give them a try.
