I’m a medical patient, and started shopping there about a year ago before that a competitor. As much as I liked the competition there is just to much of a price difference. Same product same grower. Same quality experts , and similar rewards programs. That said my go to is Sunnyside in BG, and to add the above today I encountered Jo B. Very friendly, knowledgeable, and professional. I hope to run into her at my next visit. Thank you Sunnyside .
Came in to make a purchase and the staff at this location helped me build the most phenomenal cart !! Big ups to Drew, Jo S. and Melissa for the sweet recommendations… and to Christian for setting the tone with your sunny vibes ✨✨Update: Them recs = on point! Fr fr
Mario is super awesome and such an amazing vibe to chat with! Super helpful staff usually I get serviced by Mario and others but truly this place is so chill and amazing friendly staff! They truly make u feel comfortable and not feeling pressured! As a store manager myself I can honestly say customer service 10/10.
When you talk about excellent customer service personality, genuine attitude jacqui & MAX aka Mad MAX is what I called them. They have some superior and genuine customer service skills and the most enlightening attitude. I have ran across in a while and a customer service-based job every time I come in, they are always great and extremely helpful. I love customer service like that and by the way, this goes to the manager of the store give them some time off because they are always their MAX & JACQUI Management. I think you should give them some time off with pay. They deserve it. They agree this is Marquise Signing out, they’re lucky to have them Two there
Maddy was the nicest, I'm new to this whole world and she was very helpful and knowledgeable. She was also very funny and humorous! Thank you again Maddy -Jon from Houston 👍🏻
I’m a very infrequent cannabis user, so on my rare visits to dispensaries I typically need help in understanding all the different options available to me.Thankfully Jordan and Chris at the Buffalo Grove location were great about helping me and answering my (numerous) questions. Jordan especially made a point of spending some extra time with me to offer suggestions and advice once she realized what an amateur I was.Very friendly folks and a positive experience: I will definitely stop there next time I’m in the area.
Max made shopping a fantastic experience. He was incredibly patient and provided exceptional customer service during my visit. Max answered all my questions thoroughly and made me feel completely at ease when I was unsure about what I wanted. This place is top-notch, and I highly recommend anyone looking for guidance and a friendly face to seek out Max. I'm sure the rest of the people there are just as great. Thanks Max
Sunnyside is my favorite dispensary by far! Excellent selection, even better prices and an amazing staff! I’ve had JD B. help me several times and she is the best. Love this place.
2nd time being her, 1st time was great! This time was not the best, didn’t see his name but it was in a purple tag, bald guy with beard on today June 15th. Guy was very rude not very helpful. Over all bad experience it seemed like the guy was not happy to be there, if you don’t like your job find a different job! I will not come back if this is the service that will be provided. Very bad customer service. He didn’t even care to ask to enroll me for points when I asked if I had points.
I had wonderful experiences shopping at Sunnyside Buffalo Grove. Their accessories selection has the best options. I worked with Estell, Max, and Melissa and all were very friendly, helpful, and went above and beyond with their patient care services. Thank you for bringing the level of service that you did. Thanks to everyone at the front desk too.
Max D was incredible! Amazing product knowledge. Told him exactly what I was looking for and boy did he deliver 😉 love coming to this location and seeing this team of kind and welcoming individuals who care! I'll be back again and again
Best dispensary around! Their deals can't be beat. My favorites are always in stock, and the customer sevice is amazing. Shout out to John for another great experience today.
Zach helped me out this time and was super friendly, gave my pups dog treats, and made the shopping experience quick and smooth overall! This is a great crew at this location, y’all rock 🔥 🌳 💨 Thanks for being awesome and keep it up!
Maddy did a great job while helping me choose my products 🙂 she was very knowledgeable as well as really funny.. she told me a knock knock joke that made my day.. It’s now one of my party tricks..
I don’t post reviews often but, I found my first trip here to be amazing. I placed my order online and picked it up in the morning. It was that easy. In and out. The customer service was spectacular.
I went to go pick up a cart of afternoon delight.And I was met with Jo, who had the biggest most inviting smile and long foxy red hair. After looking around for a bit, she was the first to approach me, and I found her recommendations on the inspo+ to be exactly what i needed and was looking for. After our conversation, i am looking forward to coming back and seeing Jo. She has made me a customer for life
Saw they had a good sale so I placed an order online. Get to the store and they say the manager changed the sale halfway through the day, won’t honor the original price I ordered at. Classic bait and switch. I wasn’t going to waste a trip or argue with the cashier, it was a few dollars difference so I paid and got out of there. BUT I will not be back! Cannot recommend them to anyone based on their shady business practices. A few dollars difference could have kept me as a repeat customer but they chose greed, and I will choose to shop elsewhere.
Everyone is knowledgeable, patient and helpful. I travel further than I really need to, because this is the best dispensary by far in the Chicagoland area. Drew helped me today and I was very impressed. Also, the managers at this location are always around and super helpful. They all help me to explore new products that will work well for my needs. I can’t recommend this dispensary more!
I have been going to Sunnyside and have never had an issue. Yesterday, I had an exceptionally nice, kind young man named Jimmy. He was wonderful. Nice to see people caring!
Best crew inside. June, Brandon & Jo always giving the best help and serving the greatest suggestions all to my liking! Truly make my time at sunnyside extremely easy.
Staff is friendly and knowledgeable. I learn something every time I go. Prices are good. Not displaying tip jars prominently is a mistake. No one makes anyone tip but I shouldn't have to ask where it is. Lastly, fix your points sign-up system. It's BROKEN
This was my first time using this product.Max was super helpful. He helped guided me to the best products for my needs. Jordan C was there to help too. I'll be back Thanks you guys
Everyone is knowledgeable, patient and helpful. I travel further than I really need to, because this is the best dispensary by far in the Chicagoland area. Drew helped me today and I was very impressed. Also, the managers at this location are always around and super helpful. They all help me to explore new products that will work well for my needs. I can’t recommend this dispensary more!
It's a little out of my way, but very much worth the detour! I have only had good, knowledgeable, and friendly experiences here. Although I do recommend placing your order online just to expedite the process, the checkout has always been fast and smooth for me. Great store!
I love coming here! This location is my favorite because of the people. Darren, Scottie, Chris and Brandon are always so willing to help and accommodate my needs as a medical patient. There was another fella, but I haven’t seen him in awhile. I hope the staff at this store doesn’t change anytime soon, because they are what makes this place great to come to every week.
I heavily think they should consider accepting credit cards. Sure it’s more taxes for them, but they would get 10x more customers. They asked me to enter a debit card pin and my bank flagged the transaction due to their machine. I wasn’t able to use my card until a bank branch opened the next day because of this. Sucky situation.
I’m from out of state, my backward republican state has NO dispensaries!Although other dispensaries are much closer to me, I always drive to Sunnyside.Sunnyside is much nicer than others, more modern, & professional. Plus the employees are really cool & very helpful!I love that place! Thanks guys!!!
Sold a product that didn't function. Called their store, spoke with Chris, was told that they can look up the receipt using the points account if I didn't have a copy, and that the manager will be aware when I come by for an exchange.I drive over, manager says they can't help unless there's a physical receipt, otherwise the best they can do is give a discount on a new product. Why would I want to spend more money when the first $53 dollars were a wash? Unhelpful.
I’m from out of state, my backward republican state has NO dispensaries!Although other dispensaries are much closer to me, I always drive to Sunnyside.Sunnyside is much nicer than others, more modern, & professional. Plus the employees are really cool & very helpful!I love that place! Thanks guys!!!
Been a customer for a while and I just open my vape and it looks like someone has been taking hits and then sealed it and sold it as it. So I would open up anything you buy from them before leaving the parking lot.
Excellent experience. My wellness advisor was Max D, very knowledgeable and helpful when deciding on products, very respectful as well. Sunnyside Buffalo Grove is very lucky and fortunate to have Max. Great service.
Good location. The staff was nice and Mario was my budtender. Cool guy. There was a sale and I was glad I purchased from here. I’m a medical consumer and the menu here had everything I needed plus more. I plan to return whenever I’m in the area.Staff/Customer Service: 9/10Parking: 7/10Location: 9/10
I absolutely love this place! First, they are always so incredibly organized, and it’s always super easy to get in and out quickly. (I found this to be a big difference from another dispensary company.) Also, I find that their product seems higher quality to me, and always comparable or better prices than their competitors. Most importantly though, I love the people here. It’s so hard to name them all - Matt, Max D, Mollie, Terrell, (the super cool guy with long hair and hippie vibes - eek I feel bad I can’t recall his name, he’s the best!* He really helped my mom who has Alzheimer’s), Jimmy, Joe, Edgar - from the front desk to security, these folks are so friendly, so helpful. They always welcome me and make me feel like I’m among friends/family, and for that I am so grateful. I actually look forward to seeing them and saying hello! Overall, great store and even better people - definitely my favorite dispensary I’ve ever been too. Go check them out!*Update - his name is Jordan! 🙂
I had the pleasure of being taken care of by Mikey so many times !! He is wonderful ! And had a lot of knowledge !!I also stopped in today 1/26/23 and was taken care of by Miya !!!! She was super sweet and the checkout process was fast !!My favorite dispensary by far !! Can’t go anywhere else !