Friendly doesn’t even start to describe how great Maya was today. Super super helpful with excellent recommendations for exactly the vibes I was going for.Loved getting to talk with them and get great prices as well 5/5 will be back
Steven is great! Super helpful and knowledgeable. All staff is nice and friendly
Jess was very polite, informative, and friendly. I wouldn't be surprised if she was a manager. I've had a few negative experiences at the Aurora location in the past, but Jess created a pleasant, and positive experience, which immensely out weighed any past discrepancies. Jess left me feeling welcomed and willing to return to Zen's Aurora location for future visits. Thanks again, Jess.
Super ease at check out. Christian told me and signed me up with their rewards program and told me about their current promotion without feeling pushy. Very approachable
Christian was extremely helpful. He knew the products and was able to recommend the best products for my use. This type of personal service is why I love shopping at Zen Leaf Aurora store.
shout out to Steven!! - always patient with loads of questions. thank you for taking the time without leaving us with any rushed feeling or unanswered questions. I interacted with 2 other employees as well and it seems the Zen Leaf is culture is as branded. Props to anyone who can stay calm during holiday craze of shopping.
Went into Zen Leaf and was helped by Michelle H and she was absolutely amazing, super helpful and kind, just an all around a lovely person to talk to. Will definitely be returning thanks to her top notch customer service!
Thank you so much for wasting my time by telling me in the end of my transaction that now the payment I always use is no longer accepted as you can’t get your card reader correct. I had such a good time being roped around by everyone and in the end not able to do my purchase. It was so great that no one could explain why the sudden change and I had to leave with no product. Thank you so much for this experience!
I haven’t been here too many times, but I am always blown away by the customer service! The staff is always pleasant and easy to talk to! The service is quick, you can be in and out or stay/ask questions as long as you like lol! Very impressed with the price transparency and the student discount!
Elena C at the dispensary was absolutely fantastic! It was such a delight to see a familiar face, and she really knows her stuff when it comes to the products. I can't recommend her enough! She made my experience so enjoyable. 🌟
Mike was likely the most friendly person I’ve met at this Zen Leaf location. If I were starting a business, I’d make all my employees go to Zen Leaf Aurora just to see how quickly they get people through line and still show personality. We aren’t cattle to them. We are people that deserve positivity and kindness. Mike and the rest of the crew there are the best in the business at making you feel educated and comfortable!!!
Jess was the best! She is extremely knowledgeable and willing to listen to her customers. She is passionate and has amazing recommendations. She is a huge asset to zen leaf and I will be coming back for her only. I will also tell everyone I know to see Jess. So please. Go see Jess!!!
I visited this location for the first time last week. Everyone could tell I was a little nervous. The associate that helped me was so patient and friendly. She matched with me a perfect product. This week has not been bad at all at work. I take an edible on my way in and I’m calm until it’s time to go. So thankful.