We've been coming to the store for almost 5 years we've had nothing but great experiences and some very helpful employees who go out of their way to help us with issues questions discounts prices never really feel rushed feeling welcome every time I come kind of like cheers where everybody knows your name feels very comforting it's nice that the employees can be nice and make sure your day is going good verses their own. I'm happy to leave this feedback for these wonderful employees I usually don't do this but they've gone out of their way many times to help us. With managers like Caitlyn and Sam ,Laura, and Christine. Maybe one or two more that I can't think of and I'm sorry if I remember I will edit, and cashiers like Lily ,Pally and brofo, danny, couple of Mexican guys that are cool as hell sorry ,I forgot your name and this other white kid with short hair. And a few people in the back of the house doing logistics thank you guys and girls. Thank you guys for making it easy for me to make my purchases and solve any issues I might have., And also the security guard named James and an older gentleman, are very helpful and nice and I had an issue that I didn't even know about that people came up behind me I wasn't sure what they were trying to do but security guard James was right there to protect me and my vehicle from potential fight theft and damage so thank you for going out of your way to you James for protecting me and my property.👍✌️🥰😤🤪.I look forward on great customer service and new products and discounts and low prices hopefully lol.P.S.. unfortunately with all this good there are a couple bad apples a manager named trix, and 2 cashier , I thought it was a fluke but then when it happened on multiple occasions I knew I had to say something I believe these particular 2 women do not like men!! I believe they are part of the illegal movement going on in the country currently. And they should keep their gender feelings at home in private where it belongs not at work.!!Medical side.
Sebastian is super awesome and very helpful! He is informative on all products and will answer any and all questions with ease. If u ever catch yourself at Verilife definitely ask for Sebastian some say he’s the goat🐐
Verilife Arlington Heights is excellent. Superior customer service with every visit. Paulie helped me check out a few times and today, I just had to pause and give him a little shout-out. He is the sweetest! Such charisma and confidence with a kind heart. He is there, bringing his best and making the whole experience an enjoyable exchange. He's authentic in his approach and truly brings a smile to my face every time I see him. Cheers to you, Paulie. Keep being your stellar self - you make Verilife Arlington Heights an outstanding place to visit!
I came here for the first time and was very impressed by the wonderful customer service that was provided by Bosko. I think he’s a manager or has been trained really well. He was very knowledgeable and gave me some information on a new product that will be available soon. He took great care of me and greeted me like I was VIP. That was a good feeling. And I was sober. This was an early morning purchase. This so far has been the best Illinois dispensary customer experience I have had to this day. I’m glad I drove all the way from downtown Chicago to make my purchase here. I will be back. Great customer service. All I did was ask a simple question and he gave me more, good information than what I asked for. They had a great sale on their 1/2 oz’s too.
I've been in this place twice and both times I was taken care of by a guy named Chris/Kris. He is so very nice and very knowledgeable. What he suggested really works, I do feel better. But how he treated me is most important. If he's not there the next time I go I just might leave and come back when he is.Nice place. My new favorite dispensary.
The staff is great there, good selection, and awesome deals! I've been coming here for awhile as a medical patient, and it's always a great (and expedient) experience! Kat helped me today, she's awesome! Great customer service, as always today!Definitely recommend this place as the best medical dispensary to go to around these parts!
Outstanding customer service. Friendly staff. This is my go to place when I need medical products. Place is organized and well run.Don’t worry about a thing when coming here, they’ll guide you every step of the way.
Paulie did not mansplain a thing! LOL but really, the staff is always so helpful and welcoming. Paulie kindly educated me on the items I was buying and asked me questions to follow up on what I knew/didn’t know. He was also very pleasant!
Great staff. I was helped by Becca and Sam, the manager on staff, and they were both very patient and knowledgeable. And friendly!It can get busy so I recommend ordering online.
This is my regular medical dispensary and they have always been awesome! They do their best to keep the line moving on busy days & are always willing to take time for questions. Went in today and Abe helped me take advantage of the price matching with no hassle, saving me $20! He also made sure I was able to get a product off the rec menu that wasn't available on the medical side. Always great service here!
I have always loved Verilife and the great service that I always get. Today was no different. Lilly helped me today and she was very friendly and welcoming. 9ne thing that stood out is that she saved me $40. Apparently there was a sale that did not apply correctly when I ordered online. Always a good visit and I will be back.
Have been coming here for a long time, and the staff always takes care of me. Paulie is a ray of sunshine and always has the brightest smile and happiest greeting when I walk in the back. Thanks for being awesome, guys!
Let me start with how Abe is amazing! A visit to this dispensary is ALWAYS 100x better if I get helped by this guy. He always has the most contagiously positive attitude, even when there's a line. He is one of the top reasons I keep coming back to this location. He has never let me down with a suggestion either.
Abe, Sam, Lilly, Paulie, and everyone else here is awesome. The customer service here is amazing, and there are incredible deals on the Med side. If I ever have an issue with anything, they do their best to make it right. Coming here has improved areas of my life immeasurably as a medical patient, and developing a report with the crew makes every visit a joyous occasion!
Every time I go into the North Aurora Verilife I look for Tara. She has always been so knowledgeable and helpful. She has the best smile and her eyes light when I ask what she recommends today. I am never disappointed and have sent everyone I know to see Tara. She not only helps with my pain, she brightens my day.