There's a girl named I think Holly that is always so helpful and kind to me. She helps me place my orders because I have problems with my hands and sight. She's always got a smile. I always know its going to be a good experience when she helps me. I've been meaning to give her a review for a long time but I'm not good with computer stuff, my sister helped me with this. Thanks, Karen Dameron.
Everyone here was super friendly and helpful. I appreciate the chill but also friendly vibes. Fabian cashed me out- nice guy. Also friendly and helpful!
Fabian was great! Great deals! Great products! The only place I shop!!! I mainly vape now and I'm in love with the Magnitude carts they sell here, if you're a medical patient you get additional discounts on early bird specials. Including currently 30% off Magnitude vape carts between 8-9am it's a great deal, these carts give you a great high, and also takes care of some of my health issues. Everyone here is super friendly, and knowledgeable. I don't shop at any other dispensary. Today alone with my loyalty discounts, early bird special, and the doorbuster deal they had I got 3 1 gram vape carts for way under a $100!! It was an amazing deal on these carts! This is my place, thank you guys for the amazing service you always give!!
Got checked in by a nice gentleman name Bosko. He was courteous. The service is always nice. This is my 3rd time here and I really like the vibes and the entire staff is great.
Good bud and even better customer service! Fabian was very friendly, professional, and knowledgeable. The two guys at the front (one security, one checking IDs) were kind and welcoming too. Would definitely come back for the customer service alone!
Paul, Sam, Christian, and Chris are by far my favorite budtenders so far! They have amazing customer service and always recommend some of the best products I’ve had. They let me know about deals that I didn’t know about and have saved me some money in the long run. Ask for them the next time you’re in store, you won’t be disappointed.
I've been coming here for the past few months! And Paul. E is so helpful and makes you feel like an old friend the second you step in the door. Everyone that has helped me at this verilife location have been phenomenal. Thanks Paul for such great service and for having a friendly spirit, the world needs more people like you!
Always have a good deal available. Always amazing service. Always leave satisfied. Point system you earn is better then most place around as well. I recommend Sam if he's available for any help. Helped me know about the deals this week and happened to buy an item he told me about. 40$ for 1g cart is 🔥 and quality 🔥. Thanks again!
Customer service here is so appreciated. This is one dispensary that I am happy to make my purchases EVERY TIME . Staff is OUTSTANDING AND make u feel like Family . There very knowledgeable as a staff so they are able to help you make a good choice . They get 10 stars if we’re available . ALWAYS WILL BE MY FIRST CHOICE .
I came here for the first time and had a lot of questions. Skylar was a great help. In fact everyone there was extremely helpful walked me through the whole process and was very understanding. I would recommend this place and the staff to anyone in the area who just received there card and is unsure of the next steps. Keep up the good work
The whole staff is extraordinarily helpful when you walk in the door. I had Sam and I cant put a rating on how helpful and even just cheerful he was. I had already picked something out but with his suggestion I was able to not only save money but have an overall more enjoyable experience. I will be stopping by again no doubt!
We've been coming to the store for almost 5 years we've had nothing but great experiences and some very helpful employees who go out of their way to help us with issues questions discounts prices never really feel rushed feeling welcome every time I come kind of like cheers where everybody knows your name feels very comforting it's nice that the employees can be nice and make sure your day is going good verses their own. I'm happy to leave this feedback for these wonderful employees I usually don't do this but they've gone out of their way many times to help us. With managers like Caitlyn and Sam ,Laura, and Christine. Maybe one or two more that I can't think of and I'm sorry if I remember I will edit, and cashiers like Lily ,Pally and brofo, danny, couple of Mexican guys that are cool as hell sorry ,I forgot your name and this other white kid with short hair. And a few people in the back of the house doing logistics thank you guys and girls. Thank you guys for making it easy for me to make my purchases and solve any issues I might have., And also the security guard named James and an older gentleman, are very helpful and nice and I had an issue that I didn't even know about that people came up behind me I wasn't sure what they were trying to do but security guard James was right there to protect me and my vehicle from potential fight theft and damage so thank you for going out of your way to you James for protecting me and my property.👍✌️🥰😤🤪.I look forward on great customer service and new products and discounts and low prices hopefully lol.P.S.. unfortunately with all this good there are a couple bad apples a manager named trix, and 2 cashier , I thought it was a fluke but then when it happened on multiple occasions I knew I had to say something I believe these particular 2 women do not like men!! I believe they are part of the illegal movement going on in the country currently. And they should keep their gender feelings at home in private where it belongs not at work.!!Medical side.
Sebastian is super awesome and very helpful! He is informative on all products and will answer any and all questions with ease. If u ever catch yourself at Verilife definitely ask for Sebastian some say he’s the goat🐐
Verilife Arlington Heights is excellent. Superior customer service with every visit. Paulie helped me check out a few times and today, I just had to pause and give him a little shout-out. He is the sweetest! Such charisma and confidence with a kind heart. He is there, bringing his best and making the whole experience an enjoyable exchange. He's authentic in his approach and truly brings a smile to my face every time I see him. Cheers to you, Paulie. Keep being your stellar self - you make Verilife Arlington Heights an outstanding place to visit!
I came here for the first time and was very impressed by the wonderful customer service that was provided by Bosko. I think he’s a manager or has been trained really well. He was very knowledgeable and gave me some information on a new product that will be available soon. He took great care of me and greeted me like I was VIP. That was a good feeling. And I was sober. This was an early morning purchase. This so far has been the best Illinois dispensary customer experience I have had to this day. I’m glad I drove all the way from downtown Chicago to make my purchase here. I will be back. Great customer service. All I did was ask a simple question and he gave me more, good information than what I asked for. They had a great sale on their 1/2 oz’s too.
I've been in this place twice and both times I was taken care of by a guy named Chris/Kris. He is so very nice and very knowledgeable. What he suggested really works, I do feel better. But how he treated me is most important. If he's not there the next time I go I just might leave and come back when he is.Nice place. My new favorite dispensary.
Verilife in Arlington heights has some of the best customer service. Friendly environment, and shout out to Paulie, you helped me on my last visit and I couldn’t have left any happier! Thanks again to all the Staff and the awesome security guard who goes out of his way to say hello and to have a nice day to you. He is always kind! Until next time☺️
The staff is great there, good selection, and awesome deals! I've been coming here for awhile as a medical patient, and it's always a great (and expedient) experience! Kat helped me today, she's awesome! Great customer service, as always today!Definitely recommend this place as the best medical dispensary to go to around these parts!
Outstanding customer service. Friendly staff. This is my go to place when I need medical products. Place is organized and well run.Don’t worry about a thing when coming here, they’ll guide you every step of the way.
Paulie did not mansplain a thing! LOL but really, the staff is always so helpful and welcoming. Paulie kindly educated me on the items I was buying and asked me questions to follow up on what I knew/didn’t know. He was also very pleasant!
Great staff. I was helped by Becca and Sam, the manager on staff, and they were both very patient and knowledgeable. And friendly!It can get busy so I recommend ordering online.
This is my regular medical dispensary and they have always been awesome! They do their best to keep the line moving on busy days & are always willing to take time for questions. Went in today and Abe helped me take advantage of the price matching with no hassle, saving me $20! He also made sure I was able to get a product off the rec menu that wasn't available on the medical side. Always great service here!
I have always loved Verilife and the great service that I always get. Today was no different. Lilly helped me today and she was very friendly and welcoming. 9ne thing that stood out is that she saved me $40. Apparently there was a sale that did not apply correctly when I ordered online. Always a good visit and I will be back.
Have been coming here for a long time, and the staff always takes care of me. Paulie is a ray of sunshine and always has the brightest smile and happiest greeting when I walk in the back. Thanks for being awesome, guys!
Let me start with how Abe is amazing! A visit to this dispensary is ALWAYS 100x better if I get helped by this guy. He always has the most contagiously positive attitude, even when there's a line. He is one of the top reasons I keep coming back to this location. He has never let me down with a suggestion either.
Abe, Sam, Lilly, Paulie, and everyone else here is awesome. The customer service here is amazing, and there are incredible deals on the Med side. If I ever have an issue with anything, they do their best to make it right. Coming here has improved areas of my life immeasurably as a medical patient, and developing a report with the crew makes every visit a joyous occasion!
Every time I go into the North Aurora Verilife I look for Tara. She has always been so knowledgeable and helpful. She has the best smile and her eyes light when I ask what she recommends today. I am never disappointed and have sent everyone I know to see Tara. She not only helps with my pain, she brightens my day.