Nicholas is the BEST!! His attitude is always pleasant and welcoming. I love this dispensary because the employees are very knowledgeable.
Sean was great!! As always, I know I can rely on Sean’s professional expertise and knowledge to guide me to the best course for making choices I know will work for Me!! Keep On Keeping On Sean!!
Nicholas was phenomenal! I am a first time customer and he made me feel valued and cared for! He was very informative, polite, and sociable. I would certainly come back to this location not just for their incredible selection but also for the very kind and compassionate people 🙂
Kendra is always so helpful, kind, knowledgeable and professional! She greets you with a smile and nothing is too much trouble. She always makes my experience so enjoyable. Thank you!
The receptionist Wayne was so rude and snappy the entire interaction. I was trying to provide my updated information and he was so dismissive and hostile that I didn’t even feel comfortable continuing so I just left.
Willow is my favorite person to see when I come to this dispensary.. She is nothing but nice. Her patience is phenomenal.. all around fabulous experience any time dealing with Willow!!!!
Being a first timer, Salvatore patiently walked me through all my options given my conditions. He was very friendly and personable. I left feeling that I had gotten the product right for me.Gummies and herb.
Willow, The sales girl, was so great!She even referred me to something I have never tried before.Everyone at this store is super friendly and extremely helpful.They take their time with helping you. They don't try to rush you out.Also, the security guard Bree, is super nice and sweet.
It felt great to have all my questions answered. It was a fantastic experience and i didnt feel rushed even when I felt like I was taking long. Great job to all the knowledgeable staff for being so welcoming. Kudos see you soon!
Great variety. Quality products. Amazing specials!! Highly professional and knowledgeable! Definitely recommended to anyone who is looking for a good place to get all of your medical supplies!
Started hearing great things about this dispensary again so I took down my bad review and gave this place 5 stars as it was my go to place before I started feeling like I was overpaying for stuff that had no business being that expensive. Anyway, after checking out the website it seems that Columbia Care has got their prices down and brought in new stuff. Very happy to see this. I am currently on 10mg oxycodone three times a day before my surgery so I will definitely be coming in with some expectations to help me tackle this pain while put my mind at ease and not cause any anxiety or anything of the sort. Looking forward to this experience.
I had a fantastic experience at Columbia Care Dispensary in Wilmington! The staff was incredibly friendly, helpful, and knowledgeable. They were patient with my questions and really took the time to help me find the right products for my needs. I especially want to give a shoutout to Isaiah, who went above and beyond to ensure I had a positive experience. He was incredibly knowledgeable about the different products and was able to answer all of my questions in detail. I highly recommend Columbia Care Dispensary to anyone looking for a great selection of products and top-notch customer service.
Wayland was an absolutely amazing experience. Today he gave me more extremely helpful information to have me with pain and sleep issues. His knowledge on the products offered is exceptional. Thank you Way ❤.
Willow really helped me figure out what would be best to help my service dog with her arthritis in her knees. Plus she was really nice and super pretty. If I had more self confidence I would ask her out on a date.
I’ve seen Kat, (I’m sorry if I spelled your name wrong) for the past few visits and she has always been so sweet & willing to chat with me. Staff stay knowledgeable, professional, kind, and courteous at all times. Thank you Kat, Sal, Isaiah, and the other folks I have not met, yet! 😊
Isaiah was great it was my first time here and he made sure I was comfortable. He made sure I knew about the current sales. He was also great at sharing his knowledge about the products I purchased. In all it was a welcoming experience and I will definitely be back.
Columbia Care carries an excellent array of medical cannabis in many forms to meet the needs of its patients. Isaiah helped me as a first time customer. He listened to the issues I wanted to address, and equally important--listened to effects I wanted to avoid, to help me pick an excellent strain in a delivery method that really suits my usage goals. Kathryn was pleasant and helpful on my second visit. Wade got me just what I needed to help me get a good night's sleep on my third visit--wonderful! I am truly pleased to find such professionalism at Columbia Care. It makes me confident to be in their hands.
Emma was very nice and helpful with finding out information about what I specifically needed. She also shared knowledge about some things I didn’t know.
I always have a good experience here, and this was no different. He explained my coupons, I was very happy. I'm always happy after a visit there 🙂 Thank you Wayland.
have had Kathryn each time that i have stopped in and she is an absolute delight! she is super friendly, extremely helpful and ridiculously knowledgeable. she rocks!!!
Shauna always works hard both to understand the patients needs and accommodate them. Never impatient with sometimes slow as molasses me! Please give her a raise!
I’ve been shopping here since 2021. I just renewed my medical card, since I been going to CC I see everything changed. Not good service! Especially when I come to discounts! Depending on who you checkout with , you might get the proper discounts. Never go b4 they close you’ll be there 4ever. I watched 4 employees laugh and joke while 7 people where in line with only 2 people to check you out. The amount on $ I’ve spent here in the last few years you would think you’ll get treated better but I guess not. Not feeling CC anymore! FSC,The Farm or Fresh try these other dispensary.
I’ve only been to Columbia Care a few times. My first visit a couple of years ago was anything but accommodating. New to the medical gig I was kind of overwhelmed with all the choices and asked a few questions. I sensed my server could CARE less about my questions or my condition. I’ve never had a bad visit after that. My latest visit with Isaiah was excellent! He was very knowledgeable, patient and happy to explain everything asked and then some. The options he suggested are great and saved me money that I wasn’t expecting. Extraordinary service. Thanks, Isaiah.!
Shauna is fantastic. Personable, professional, and knowledgeable. Once I told her my preferences she was able to suggest a product for me. There are other compassion centers but, I prefer the Wilmington Columbia Care facility. Thank you for doing what you do.
Fairly new patient, Columbia Care has great products and deals. I had Jack 2 times and he has been very helpful with helping me decide which product fits my needs the best. I would recommend this store to any new patient
Sal was my grandfather’s name so out of the gate he’s on my good side. But the man is humble, seriously, he knows the kind of people he serves are ill and works hard to find the right combination of meds best for my case. Mad props Sal! And thank you.
Kathryn is such a sweetheart. She makes me feel super safe and comfortable when im shopping. I love the staff here and a lot of the products are fabulous.
Isaiah ALWAYS delivers especially he pays attention to details. Fine tuning cancer management is art & science. The whole Columbia Care team has my thanks and respect.
Columbia Care carries an excellent array of medical cannabis in many forms to meet the needs of its patients. Isaiah helped me as a first time customer. He listened to the issues I wanted to address, and equally important--listened to effects I wanted to avoid, to help me pick an excellent strain in a delivery method that really suits my usage goals.
Isaiah and Michael always radiate joy. Superb people.Highly competentAlways about the customer.Happy to see you... always.
Isaiah radiates joy. Loves people.Superb athleteHighly competentI could shop with the people on Germany drive but prefer the people at Columbia Care. I spend over 6k per year. People buy from people they like.I like Isaiah and the entire team. Always about the customer.
Isaiah Was On Point With The Information I Had Asked When I Entered The Facilities Today. I Wasn't Sure What I Needed To Get, Then Isaiah Assisted Me With Making The Correct Chronic Choice's For My Medicinal Need's. You Rock My Country World Isaiah With The Knowledge That You Pertain In The Medical Marijuana World! Keep Up With The Excellence! Thank You Sir!💨😶🌫️🥳
Isaiah was awesome helping me through an understanding the various offerings for medical marijuana. I do not have any experience as a teen or young adult and felt pretty silly walking in not knowing anything but he was so kind and considerate and we walked through all of the offerings and talked about what we could fit and I left feeling confident that I could try these and hopefully not have any bad reactions( that I have had in the past like a panic attack ) and he kept assuring me that if it worked well or if it didn't that they could then help moving forward based on the reactions that I had. I spent more than I intended but I do feel confident that it will be successful and that is largely a part to Isaiah and his knowledge which was very very high and obvious. I will go back and I will ask for him by name, if possible.
Michael was the first person that helped me the first time. He was patient and understanding of my needs. Now each time I go he is still the helpful and cheerful and knowledgeable person from the very beginning.
Can't say enough about Isaiah. He is knowledgeable, and takes his time with you instead of rushing us out the door. Saturday wheel is great promotion and save you $$$. Give them a try. In my opinion, Columbia care is the best dispensery in Delaware.
Kathryns customer service was phenomenal. She was polite, cheerful and happy to answer all my questions. She was knowledgeable and made my visit very pleasant! Thanks Kathryn!
Big thanks to Mario F at CC 19803. You are, without any doubt, the most knowledgeable person I know in the canna care field. I know I can always count on you for recommendations for the best products. Keep smiling and see you soon!
I've been to the dispensary 2x's now and have had the pleasure to meet Mario. Super nice and personable. I really appreciate when I feel cared about. Mario allowed me to feel more comfortable in a new situation, which is awesome to me!
It’s always a pleasure to be served by Kevin! He is always friendly, kind, and very knowledgeable of the product, always making great suggestions. Kevin and Columbia care are a great part of me understanding the medicinal benefits of my new meds and living with much less pain and anxiety!Thank you!
It was really calm and quiet inside which was nice because outside was really windy and rainy. I didn’t catch the name of the person who helped me today but this thingy that led me to the reviews told me it was “Kevin” so I wanted to say thank you Kevin for being so nice to me and for being patient. You were the nicest person I crossed paths with all day.
Kevin was SO Knowledgeable And Helpful! I ask A LOT of questions! Very helpful and totally patient. I guess 2 of the Great security guards are retiring, great luck to you guys!There is new management now and it seems to be going Really well! Thanks to all employees there!
I forget her name already. Not good with names. But she assisted me today at noon. Probably about 5'5" blonde hair. Super nice! Very helpful! I will be back! Can't wait to try my new strains
I logged in because I wanted to explain my star review…he seems like a very nice person not as personable but he answered questions. There were 2 reps talking when I came in the other rep left as I was the only customer and he was good at helping until people started coming in then I felt kinda rushed (not in a rude way or anything) I’m new at this and it hasn’t quite bee a year for me so sometimes I have questions…but if I could have given him a 4.5 that would be better wasn’t his fault I’m just never sure about what I want (although I look thru website before coming in) thanks for allowing me to respond
Columbia is the most caring and professional place to go to. I can't say enough good things about it.All of the employees are so helpful and make sure that all of your needs are met. I met Kevin for the first time today and he was outstanding.I also met the new manager John. What a nice personality he has.My daughter and myself are very fortunate to have found such a great place that cares about our health issues.Thank you everyone at Columbia.You make life for us more bearable through our pain issues. Many Blessings to all of you...
CC is my go to dispensary for all my needs. they have wonderful employees working there . Even the security who stays at the front is super nice and happy to see you. I love this place and there products . however they happen to lack variety.. I would love to see some new products come in the future .
As a new customer, I felt very very comfortable. Everything was easy to read and understand and Marissa was able to not only answer all my questions, but made I had all of my discounts and all information I needed as a new patient. Will most certainly be returning.
I love Gabi. She's a breath of fresh air. Knowledgeable ans so welcoming. Place is clean. Easy to use website and good products. My favorite place.
I love and prefer Columbia Care Wilmington. Everyone is always friendly and informative. I can trust that someone is always available to help me find the right option for me. The customer service is also wonderful, the staff is great! I have not had one bad unpleasant or uncomfortable visit. Columbia Care is my first choice
Soufian is A natural talent for helping people, and excellent retail skills. Takes time to help me when I flake out and I can't decide. And of course is very friendly and respectful to my silly dog even. Whoever hired the team at Columbia did a great job.
Everyone who works there is extremely pleasant. The menu stays full with new strains and all kinds of items. They always have a sale, they give loyalty points, and you can play “Spin The Wheel” on Saturdays….Plus, they give out plenty of merch!5 Star Dispensary 🤩
Halle is intelligent and very knowledgeable with the different strains and products. She is also very friendly and pretty cute! Columbia care is definitely top notch.
They were great. Patient while I ordered practically one of everything off the menu, informative with strains, AND helped me redeem my awards I didn't realize I accumulated. Great experience and conversation, thanks!
Soufian was amazing!I was looking for some flower to make tincture and he described several before we decided on the perfect one! Friendly and knowledgeable!
Soufian is A natural talent for helping people, and excellent retail skills. Takes time to help me when I flake out and I can't decide. And of course is very friendly and respectful to my silly dog even. Whoever hired the team at Columbia did a great job.
This is my Delaware dispensary of choice. I used to go to places with compassion but CC is easier to get to, the staff is nice, and they have had everything I've ordered so far. The quality of product is what it is no matter what place you go. I haven't had any issues at all here. Kevin and everyone there are personable.
The staff is always friendly and professional. A rare customer service experience
LOVE THIS PLACE!! Love the staff so much!! Definitely a place you want to go to and are always welcome!
Awesome friendly staff. Always a pleasure. Always a good vibe there.
Nice and clean establishment sometimes they have the product she white and sometimes they don’t products are very expensive need to lower pricesI keep searching around for other dispensaries in the Delaware area
The people who work there are Knowledgeable and very polite. The man at the door is one of the nicest man I’ve ever met. I like the deals that they give and very happy with going there
The hiring manager/boss was very rude EVERYTIME I see her so it's not just one bad day. I understand we're human and have off days. I've applied for a job there that's been available for months not only online but physically put my resume in her hands and would ask about the status every other day when I was consistently buying from there. Jordan (hope im spelling that correct) and Ashley (who I THINK is an assistant manager) sorry I'm awful with names but they were the only reason I continued to come. There were a couple other employees who were so welcoming and friendly but when I'd ask for them (about 4 different employees I really liked) I'd be told no longer worked there the longest one lasted 2 months. The turnover rate speaks volumes on management. Remember you can love what you do but 80% of people leave jobs no matter how much they liked it and was good at it due to poor management. My advice is for management and higher ups to understand that most people come back to businesses because certain workers have an impact that will gain the customers loyalty and bring more business. Clearly with the very frequent turn over rate it's obvious upper management creates an environment where employees dont feel appreciated and shows them how irreplaceable they all are. Glad I didn't pursue or get a job here because not only me but friends and other dispensaries mention the crazy turnover rate as well. That being said if management even acknowledges this and understands what I mean and change their ways the business could be thriving and reputable unfortunately I doubt they'll even care enough to read this.
I've actually been coming to CC more bc they have higher percentage of strains. However, a few things to only give 3 stars: 1) no seating while waiting. Handicapped and in pain people cannot stand in the long lines. That's not fair to them. You need to have seating or at least something to lean on. 2) those stupid cassette tape things are hard to open and make the product all jacked up. 3) lately the 1 gram pre rolls are burning terribly and end up being a huge waste bc the whole tip burns then falls off. Idk if it's the brand of cones or what but I never had that prob at FSC.
I like the fact that they have a large variety of flower. I don't like that they put the bud in plastic bags. The potency of the flower is diminished from the plastic. I keep my weed in a glass jar.
This is my Delaware dispensary of choice. I used to go to places with compassion but CC is easier to get to, the staff is nice, and they have had everything I've ordered so far. The quality of product is what it is no matter what place you go. I haven't had any issues at all here.
Took my order and put it back on the shelf without a call. The other dispensary will at least call
Staff needs work!Selection is bad!Packaging needs a lot of work!No need to go any further!Quality not very good!Needs to take a page out of Pa’s book!Go here for emergency only!No need to go any further!!Etc.
Cured in an oven. The stems have charcoal mold. Genetics of certain strains are bogus. It’s no where near medical. Their “indicas” give you energy and their sativas tend to make you tired lmao. They have no idea how to package anything, how to advise, how to grow and especially they do not know how to TRIMP and or CURE the MEDICINE. 2/5 because de is that bad. You wouldnt be operating anywhere else with these standards which is shocking to me in a medicinal only state. Run sales. Only thing making people come is the 2 quarter special for $130 you got. Step your game up. Stop making excuses stop playing victim.
Very nice and very helpful just wish there was more selections
Excellent staff. Pricy. ????
The last time I bought flower on a sale day it was my own fault for not looking at the bag before getting home because there were full stems not attached to any bud. I pulled a half gram of just loose stems smh.Also the way your displaying vape information right now is very misleading. What you had labeled and what I thought was maui wowi was actually just a flojo strain with artificial terpenes to mimic a different strain. Just tell us the strain the vape is ACTUALLY derived from and the terpenes. It’s very misleading to label a vape for what you want it to be and not what it actually is.
They always treat my grandmother well, just wish things weren't so expensive.
Love the staff and products. Master kush and Granddaddy purp are perfect for anxiety PTSD and sleep problems.
I love the staff. The facility is also great. The selection is awful. It's the worst out of the 7 states I've been to which includes Alaska and Puerto Rico. The owners should really do some research in other states. Please obtain concentrates on a regular basis an indica and a sativa would be ideal. Eventually Delaware packaging might even include the terpenes profiles, but no rush. Focus on what's important which is the selection.
I love the staff and the atmosphere! I wish supply/selection/variety/packaging were better, but they keep on working at it. IMO CC has the potential to be the best in DE. They actually listen to constructive customer feedback.
This store is phenomenal! Excellent customer service and wide variety of products ????
Columbia Care's delivery is wonderful and provides a necessary service. The driver was pleasant and professional. Columbia care even included a gift! I'm pleased, all around!
I like that they give the choice of going inside or curbside service. The place is always sparkling clean and Ashley was friendly and very knowledgeable. The only negative thing I have to say is that I wish there was more variety of strains but Columbia Wilmington seems to have more than the other dispensaries.
Always a pleasure to visit this store. The staff is kind and cheerful. I always get great advice.The store is well lit and clean. I've never had trouble with parking or the neighborhood.They have some great safety information in printed brochures that I think are important. It should be widely available.There are a lot of things that I never knew. Really this is medicinal and we should treat it as such. So it's great to learn so you really know what's working for you.I'm just very pleased to see it and I think it's truly professional. Well done.