Best and 1st Dispensary in the area. Great knowledgeable staff. Friendly environment. Easy on/off highway exit from rte 8.. These guys and gals are the real deal. Can even comfortably maneuver my Great Dane service dog in and out with no issues..
i’ve been here a couple times and it’s a good one! their deals are pretty good and the staff is really nice! they are quick with everything too! even though it’s kinda pricey, the product is still worth the money!
I have been shopping at Still River Wellness (Adult Recreational) for about six months. The products are good quality and I have appreciated the helpful suggestions and advice of many of the friendly staff.Today upon arrival today, the front door staff, who I see and speak with several times weekly, would not grant me admission because the driver's license I mistakenly handed over was expired. I stated that I was admitted to and shopped at a number of dispensaries in several states while waiting to receive my current license from the DMV and was not given any issue by those staff in terms of admission or ability to purchase products. At that time, a male staff member who generally works at the register (I believe his name is Sean- white guy, late 40s, brown hair, and beard) injected himself into the conversation and began reprimanding me, telling me that "there's no need to raise [my] voice" and that "those places aren't here." I don't appreciate being spoken to like an errant child being scolded by daddy when I spend hundreds of dollars each week at this store. Not only was this staff member rude to me, but his behavior was infantilizing toward the front door staff, who was made to look completely inept in terms of his capacity to provide customer service and manage the conversation. I am surprised that this staff member was so quick to jump into a situation that he was not involved with or asked to join, while overstepping his coworker in the process, because he felt that I was speaking at a volume that was impermissible to his ears as he listened in. I have always had very positive interactions with this staff member, so his behavior toward me was surprising in its intensity and made me feel embarrassed, as a paying customer, to be the recipient of.I was able to find my current license and make my purchase. I will not be returning to Still River, despite positive experiences during past purchases, because I don't appreciate the condescension and fatherly-like scolding I was subjected to, again, as a paying customer, in response to my statements. There are way too many great dispensaries around CT to spend money at instead, like Budr Danbury, Budr West Hartford, and Zen Leaf in Newington to name a few.
First time going to one in ct (been to two in mass before), as I just decided to get some product to cure my temporary depression, body pain, and anxiety due to some temporary family issues I have been having. I will say first, I am happy by the way the facility and the staff are no issue with the building, or workers at all. Product price is a bit high compared to surrounding states. Again not this facilities fault but more a state issue. Also, feels like I am going for a background check for a firearms purchase when I am in there compared to the process at surrounding states where it is more a one time ID check and your on your way. (again this may be a ct thing but) it Is a bit uncomfortable, and invasive for something that is constitutionally guaranteed to me. But we won't get into politics like that on here.. lol. Otherwise, place and workers are absolutely amazing.
Super friendly staff. For those who don't know, the left half is Medical card use and the right half is recreational use.Never had an issue with my order. Staff is more than happy to help with an questions you may have!
Everyone at still river wellness is amazing!! They are always so kind and helpful. They help you figure out your needs and work with you every time to be sure you're happy and get what you need. Every person I've met at still river is fantastic and greats you with a smile on their face! It's a pleasure to go in there each time. Top notch people and business!!!!
I have been going to Stillriver for about 2 years now. They are always welcoming, personable and willing to help you. All of the staff is wonderful and their products are solid. Can't recommend this dispensary enough!
I love Still River Wellness! I have never had a bad experience here. All the staff is knowledgeable and friendly. I think there prices are reasonable for medical use, I have not experienced the recreational side to compare pricing.
Good dispensary with friendly knowledgeable staff. I preordered online and everything was ready when I arrived the following day, even got a $5 senior discount on each eighth I purchased which covered two thirds of the tax. Website was efficient and easy to navigate which was not the case with others I was on. Very satisfied.Duke
I’ve been using Still River Wellness for a couple of years now and am very happy with their service. The staff is very knowledgeable and friendly. The orders are filled quickly and when you pick up an order you are in and out quickly. The quality of the products are very good. I’ve been happy with all the ones I’ve tried.
I'll echo the "best dispensary in CT" comment. The folks here are super knowledgeable and super helpful. Ask them for help with what you need -- pain management, stress reduction, or just sleep -- they'll point you to the right products. The folks who work here take their jobs seriously and they really look to help people with their expertise. Can;t say enough good things about this dispensary.
By far the rudest employees I’ve ever dealt with in any dispensary. You’re better off driving to Lee Massachusetts for a way better price anyways. The Dude tring to take my order was a condescending ahole. FYI seasoned vets don’t need help, just be quite and sit in the corner
First time customer,pleased with location and parking. No outside security person to scare you half to death, immaculate interior with gracious welcoming staff, counseling to order proper product for your needs...and ready for you when you go into the pickup area...staff there were excellent also...
Hands down the best dispensary in Connecticut! The vibe here changes my whole day around as soon as I am happily greeted upon entering each door. The familiar and new smiles make you feel at home. Staff are located through out and provide exceptional customer service answering questions and offering recommendations. Their selection of products is amazing too!!!
Absolutely the best dispensary in Connecticut by far! Locally owned and not corporate, the staff is amazing and so helpful! I would not go to any other dispensary besides Still River!
Products are top notch, prices are outrageous due to CT law and their vendors. It's not their fault but I still prefer to go to MA. Plus in MA, the dispensaries operate more like a package store, not a pharmacy. You can look at and see what you buy before hand. As a last resort though, it's very handy to have nearby and the staff is great.
I've been to Still River Wellness a couple times now and just transferred there as a medical patient. Overall, I am pleased with my experience so far. The selection of products is second to none in the area which is the reason I transferred. The staff has been great and orders are prepared quickly. Prices are pretty typical compared to other dispensaries. My only critiques so far would be that the loyalty program is subpar compared to other dispensaries in the area and at least on the medical side, the experience feels pretty clinical.
The guy was pretty condescending when I asked about the Halloween sale today. Thought it would’ve been for a few days. If it could be applied. He asked me “is it Halloween, today?” He was pretty sarcastic to me, in turn I felt rushed when I had questions about strains. Due to this, I’ll have to take business to another dispensary.
Overall I like the dispensary the only problem I have is it seem to be stocked with cashiers that you know for lack of a better term aren't 420 friendly they're pretty serious about it and if you ask questions about you know how the product is distilled or what what's the difference between RSO and just you know regular you know Edibles they're not very knowledgeable it's it's getting get out get what you need and leave it's very clinical cashiers are set up in a very clinical way it doesn't feel very homey and I almost feels like you're at a doctor's office if anything at all I'm really looking forward to the one that's supposed to be opening up over here down by the Ocean State Job Lots I really hope it does I've decided that I'm going to start making my way out to Meriden to one of their competitors cuz the customer service over there is so much better their perks are better they have a way better loyalty program overall I liked the products but I don't like the the atmosphere from the cashiers and the people behind the counter and like I said it's not very 420 friendly I really don't want to it feels like I'm buying from an off-duty cop it just feels weird you know I want to buy from someone that's like me you know what it's down to earth that you know you feel what I'm saying so in the end I'm probably going to stop going there because of that feeling I don't feel very welcome there I just feel like I'm walking into a clinical environment where people that just you know tell you it says 475 thank you for your service there's a tip jar there have a nice day
Prices are as stated pm website which is clear about taxes and fees. I order Adult-Use Pickup and headed right over. The order was ready upon my arrival. Debit cards are required to purchase using pin. The staff was friendly and helpful.This was a great experience especially considering this was my first time patronizing a dispensary. I highly recommend this location.
Staff was very knowledgeable, helpful and friendly, prices are higher than other dispensaries. Good people work here, easy to interact & fun.
My most recent experience was a very Helpful one. Front desk staff were so friendly and helpful, Jade took the time to find the right combination for my personal needs with a smile at all times, 😊 All products were completely sealed very happy!! Thank you!
Very unethical sales practices. Ordered online and when arrived was given a bait and switch and was told I needed a different product and if any problem bring it back. When I tried they refused saying all sales final. I say buyer beware, also watch the debit card fees and rounding up to tip themselves. Unfortunately, you can make dealing with the product legal but nothing has been done to make the dealing with the dealer legal. WARNING: NEVER GOT TO STILL RIVER WELLNESS WITHOUT CASH. You'll be ripped off after being ripped off.
I have become a local here moving into the area and absolutely love these guys at Still River. Always very welcoming and ready to help you with all your cannabis needs. Would love to see more growth in concentrates and edibles on their menu in the future!
Ok dispensary near home. Good customer service and efficient. The names of the strains were confusing at first but I am happy they finally provided us with an app so we can figure out which strains are which. One thing I REALLY DO NOT APPRECIATE from this dispensary tho, is that they seems to change the price of the products from a week to another. A product will be 36$ for a 1/8 on one week, and will rise to 40$ for the same weight on the next week. Feels a little sketchy and opportunistic. The weed is way more expensive there than in most dispensary you can find in Mass. So for all these reasons, I will go back to Still River wellness but only when I don’t feel like driving to Mass.
They get you in fast, it's never crowded, they're very helpful. I've had enjoyable interactions everytime. I'd wish for some cookies for adult use, but still 5 ⭐️
Bought a few items from them. On multiple occasions I've gotten flower FULL of seeds, not just one or two. Smoking flower so packed of seeds does nothing but give you a headache. Not being open on Sunday is super inconvenient. Selection is okay but the way they name things on the menu is confusing and unappealing. I never gained any points from their "reward system" even though I've purchased there several times. If they weren't the closest dispensary I 100% would not go there.
First time here and they were beyond helpful to me, even assisting me to watch over my vehicle while I ran inside. Placed an online order and was in and out in 2 min tops. Very knowledgeable people and the whole place had a very professional almost pharmaceutical vibe to me which is nice to be honest. Very clean and the id checks went smooth and fast. Will definitely be coming back here time and time again.
This is my second time coming here, I was happy with my first purchase. But this time I’m feeling a little ripped off. I purchased the “select grind” and honestly I’m not sure if I paid for weed or trim. Not sure if you can see it in the pic but lots of stems and leaves in there. I understand it’s meant to be ground but this is just not the quality I expected.
If there's one I love about a company, it's their ability to fix a mistake quickly and easily. I recently stopped in and bought two of the same product. By mistake, I only received one. It took a painless phone call and quick trip back to the shop, and I not only received my product but was also treated with kindness and efficiency. I look forward to patronizing this dispensary again in the future. Thanks for all you do!
Recreational use is good, friendly staff. Once they settle in the few issues I ran across will be settled, double check your product if they don't. Soon enough using points will be a breeze but I was the first one for points and not getting all product ordered which they resolved right away.
Went there on opening day for adult use and was actually excited to be a part of a special event not just for CT but Litchfield county as a whole. The new location is nice, updated and has a semi decent selection for you to choose from. The staff was friendly and very welcoming. I myself, along with the others who were waiting to enter were talking amongst each other and we all thought that since it’s their first opening day and we are all the first group of their many customers maybe they’ll do some sort of giveaways etc. which isn’t uncommon for most business to do on an opening day ceremony. They gave nothing. Not a lighter, no matches, not even a plastic grinder. Just charged you for your product and sent you on your way. When you go across the way into GB MA there is one dispensary there that will give you a free grinder or matches whenever you go.Now let’s talk about the prices. The lowest you’ll find is $40/3.5 and sometimes even $60/3.5. Again go across the border into GB MA and you’ll sometimes find name brand, great genetically grown flower for $25/3.5. What you will pay almost $200 for at stillriver you can get for almost half that in GB.So in conclusion convenient location? Yes but for the price, quality etc I don’t think it’s enough to entirely detour me from going to GB and I think many will feel the same after going to stillrivers new adult use complex.
Horrible people service CT laws state that you can go to any dispensary in the state of CT there for they should’ve a system knowing your remaining amount regardless of what dispensary you choose to go to but they don’t go figure
When I first thought about a dispensary, I expected some sterile environment with stuffy medical staff.Turns out dispensaries are actually very welcoming and warm. The staff is genuinely happy to be there, and happy to help you.They have a wide variety of products, and I don't just mean what you can consume. Various pipes, papers, wraps, storage, and even clothing!They also have a great selection of stock to choose from, so you never have to just settle for how you wish to take your meds.5/5 Stars!Would absolutely recommend!
The customer service is great! I had an issue with one of the products and I knew it was not the pharmacy’s who was a fault but Morgan was more than helpful resolving the issue right away. All of the staff is very friendly and helpful!
As a patient for three years I've noticed pros and cons to this particular dispensary.Pros: fast service, knowledgeable employees (to a basic point), points system for deals/merchandiseCons: Prices comparable/more than certain recreational dispensaries in other states, rushed out the door every time, hit and miss with friendliness and person-ability.
Grand, awesome and definitely caring in everyway.Staff ROCKS!!!
Pros: Solid prices, great staff, convenient and fast service.Cons: eighths/quarters under weight, potency inaccuracies, too many stems
Love this place keep up the good work guys!!
Switched to Still River a few months ago and I am very happy with their selections/prices/staff. I highly recommend them (no pun intended).
I love this place. You would never ever believe how many Choices they have. I finally foundWhat I like best dabs.Your order is ready in 10 minutes. I've never waitedHere. In and out in 2 minutesThe staff are the nicest people you'll ever meet
The best of the best. Amazing staff, fantastic products, so happy I live so close!
Having been diagnosed with Combat ptsd and trying many different medications to help with the symptoms over the years with horrible side effects, my pcp suggested medical marijauna since I couldn't take the pharmaceuticals that the VA had prescribed to me in the past due to the cloudiness and sleepiness all day long.My consultation at still river wellness went well. They listened to the symptoms I was trying to treat and suggested certain strains to help. They hit the nail on the head!! I have different strains for different symptoms that come with ptsd and they work Great to get them under control. The online ordering is so convenient and my order has always been ready within 15 minutes for pick up.The staff are always pleasant and I also get a veteran discount on every order. The prices are good in my opinion for the quality of the products they provide.This place is a life saver for me!I recommend anyone who is qualified for a MMC and lives in the area to pick still river wellness as their dispensory.You won't be disappointed.
Nice place, friendly staff, good variety overall. A little issue with disposable vape, however, with oil left, but no charge to smoke it. I will be mentioning this on my next trip soon.
They are very disabled friendly ( I am physically disabled and they help me get through the door) and they also are super friendly and professional. I’ve been going for about 2 years and I will continue to do so
Very efficient and chill dispensary. Amazing products and a customer loyalty point system. The best ! ????
I use to go to what was The Healing Corner, now Trulieve in Bristol, I am so very happy I switched. What a difference!Still River staff is knowledgeable, friendly, kind & they treated me with respect.They have a good selection of products, the staff is knowledgeable & take the time to answer your questions.Bonus- the Still River t-shirt is the softest, most comfortable shirt,lolI am so very happy I switched! You're the best!Update- Once again impressed by the staff! There was an individual who appeared to be struggling, several staff members offered encouraging words, went out of their way to be kind. Whenever I have a question, they take the time to help, always willing to help, always friendly & kind.Thank you to the staff/management.I truly wish more businesses were run like this one. ✌💜😎
Great people,never had a problem here ,in and out in no time.????✌
Best dispensary ever great staff great product overall best in the state.
This place never fails the people are very friendly if your thinking about coming here dont think again come here
Top notch. I have also used the South Windsor and Bristol facilities and Still River is the best. They value their patients, do points programs and have free giveaways and educational opportunities. If you aren't a patient setting up a visit is only a phone call away!
I use to go to what was The Healing Corner, now Trulieve in Bristol, I am so very happy I switched. What a difference!Still River staff is knowledgeable, friendly, kind & they treated me with respect.They have a good selection of products, the staff is knowledgeable & take the time to answer your questions.Bonus- the Still River t-shirt is the softest, most comfortable shirt,lolI am so very happy I switched! You're the best!
I use to go to what was The Healing Corner, now Trulieve in Bristol, I am so very happy I switched. What a difference!Still River staff is knowledgeable, friendly, kind & they treated me with respect.They have a good selection of products, the staff is knowledgeable & take the time to answer your questions.Bonus- the Still River t-shirt is the softest, most comfortable shirt,lolI am so very happy I switched! Youthe best!
I would like to say, The people there are kind, helpful and are all the best help you asked for ????????????????????Dennis F.
Best Despensery in Connecticut hands down!!I've had nothing but friendly helpful very detailed service from all the staff every time I go. I would definitely recommend checking this place out for all your Medical Marijuana needs. And on top of that they have an awesome loyalty program that you can get lots of discounts and Free!! Stuff which is also a plus they really do take care of you there and make u feel at home. I love this place and can wait until I go again....
Awesome, very nice people working here, very knowledgeable, top of the line product!
I personally love the place. Always friendly and helpful. Professional to the core. Glad to be a customer. This bud's for you
I have worked with Thomas and Still River Wellness since its inception, I am also a patient. The crew at Still River are always friendly and smiling, and they are always stocked with the medicine and accessories I need. I couldn't be happier about switching to this dispensary.
This is my go-to dispensary. They have an extremely friendly, knowledgeable staff and a huge selection with great prices.
I think it’s a good place. No complaints for me.
Clean. Friendly. Knowledgeable.Still River might be a just few more minutes further away from me than Healing Corner in Bristol, but it's worth that extra 5 min to choose coming here. The interior is absolutely immaculately clean, but still manages to feel warm and friendly as opposed to sterile and cold. So. CLEAN. The staff, from reception to the pharmacy, always seem genuinely happy to see me. I can definitely trust that every single person there has vast knowledge of their product; they're always telling me about the new strains. They've even called me when they ran out of something I ordered and recommended something else that was VERY good. And if you need help with a smoking-type of apparatus, like a vape or a glass bowl or even a volcano, they have such a nice array of smoking supplies for ALL PRICE RANGES, and they're only getting more new things all the time to help you burn. (Ask for Dave for help with those type of things, he'll give you ALL the specs.) I think their online ordering website is pretty user friendly. I've haven't ever had a major issue with anything, so if you're in NW CT and looking for a good dispensary on your journey to healing with MMJ, look no further. I can only hope it continues to be THIS awesome going forward.
I have been at still river wellness for a year now and have never had a single issue or complaint. I look forward to going there EVERY time I do, and I dont plan on ever switching dispensarys again!
Great serviceNice ppl to talk toVery pleasant ????
Very professional, knowledgeable, and kind staff. Very clean facility. Everyone is smiling and knows you by a first name basis. Very professional about asking for particular needs. Everyone has the right knowledge about the medicine they are prescribing. I will never go anywhere else. Ive found my medicine at a place that makes it feel like a second home. Keep up the amazing work! Thank you for everything you do for me and your other patients!
The staff is very polite and accommodating. They were very helpful in recommending a new strain when they ran out of my preferred strain. Thanks guys! You are the best!