Stephanie is terrific! She is knowledgeable and welcoming. Always know it'll be a great experience when I'm being greeted by her at the entrance. Fine Fettle Stamford is my go to place for all my dispensary needs.
Fine Fettle has great products. Jenn and Tricia are always so helpful!!
Such a bad experience. The woman at the counter didn't even seem like she wanted to be there. I asked in the front if I could use my card and they said yes when I got to the beginning of the line, it was a credit card and they said they don't take credit cards. I'm new to coming to dispensaries in Connecticut no clear signage on no credit cards. It was such a hassle being here! I will give this place. Another chance I just want the person to be a little bit more helpful. She didn't even care to explain why. Such bad service!
Fine Fettle is a fun place. Nice people, good products, slightly inflated prices. When they have a sale though, it's definitely worth going. I also have a discount for life from the Norwalk store, so that doesn't hurt. I enjoy being a patron here.
Great dispensary I am a regular here, have been for a year now. The two complaints I have for this place is the fact that no matter if you were in line 1st, they will always take medical card holders first. It doesn’t matter if you’ve been standing in the recreational line for 10 minutes and someone just walked in and is in the medical line. They will be taken care of first and I really do not like that. I think it’s poor customer service and that’s why I’m rating them two stars AND after going to many dispensaries it seems fine fettle is actually the most expensive. You can get an ounce a 100 dollars cheaper at a different one.
Worst experienceThey skip me 4 time, they took medical and online first. So u should be ready to wait 20 min before somebody will be “able” to help you. So bad. Just close this place. No loyal people nothing.
BEWARE! Thought they were cool. NOT!!I finally hit the max REWARD possible - $50.But, when i go to use it....WAIT, they consider REWARDS the same as a discount, SO they don't stack! You can't use your earned REWARD $$'s on sale or discounted items. Total scam!!The other 2 dispensaries in Stamford ( Curaleaf & Sweetspot ) don't do this to their customers!
Great dispensary I am a regular here, have been for a year now. The only complaint I have for this place is the fact that no matter if you were in line 1st, they will always take medical card holders first. It doesn’t matter if you’ve been standing in the recreational line for 10 minutes and someone just walked in and is in the medical line. They will be taken care of first and I really do not like that. I think it’s poor customer service and that’s why I’m rating them three stars. Great prices as well
I really love coming here as the staff are super friendly and know their stuff, the only issue i have and this seems kinda dumb but i buy their own product especially their pre rolls, idk about anyone else but their packaging can be super hard to open. the twist cap constantly gets stuck because of how they roll their pre rolls where weed comes out sometimes and causes the mechanism to twist correctly. quite irritating. bought three prerolls only one of the tubes opened without me having to pry it open with a screw driver. change it! haha
I’ve been here 3 times now when I have been in the area. The first two times were ok, the third was not. The only reason I have come here is I was given a promo code for a discount by a provider I see. Today I was informed that you can’t use a promo code and rewards at the same time which was not the case before. This is not stated anywhere but whatever it is what it is. The tech used my rewards instead of the promo code which resulted in a significantly higher cost for me. I was also not able to get everything I needed because of this.I have also encountered several rude staff members who act like you are inconveniencing them by making them do something. I was planning on checking out Fine Fettle’s new Bristol store and making it my primary dispensary. However after this experience today I will not be doing that and I probably will not return to any Fine Fettle location. They are no better than any other dispensary in this state. I’m about to stop buying things in the medical program all together.
Love the place. Everyone is super friendly and helpful. A big shout out to James who’s very thorough and patient. I’ll definitely be coming back!
I had a great experience with this dispensary. James, the pharmacist, is very knowledgeable, professional, and helpful. He answered all of my questions and addressed my concerns. He recommended the products that work great for me. I definitely recommend this place!
Everytime I’m working in stamford I stop by here.This time unfortunately the battery died in my car, but the staff inside helped me out to get me back on the road. Big thank you to Chris and Andre! Got back on the road with some good weed
Been coming in for over a year, no complaints with anything at all. Great customer service, fast and orders have always been correct and the highest quality. Tricia especially has continued to help me find my way around through suggestions and getting to know what I like. Awesome staff.
Everyone is so friendly and knowledgeable here. I had no idea there was so much to know! Tricia -my favorite bud tender is exceptionally helpful to me when i need information about terpenes and percentages of ingredients and effects —- very good! I highly recommend you visit!
The employees at this location are beyond helpful and knowledgeable. I have had a few great experiences with Tricia. She talks you through what you are trying to achieve whether it is help with sleep or pain or anxiety. Each time she nails it! Go see Tricia at Fine Fettle. She gets it right 100 percent of the time!
Update: nothing has changed and this place still sucks. Never seen such poor staff and customer service.Worst dispensary in Connecticut, zero options and inventory for medical customers and stuff is rude. “We don’t have any flower” is the answer I got for asking for AGL FG then after showing my medical card was treated very differently and given flower. Discussed by the service of the lady that was helping me, normally the staff is chill but the inventory is so poor I try and avoid this place as a much as possible. Bluepoint Wellness is 100x better and only 15 minutes away. If your medical customer 1000% go there.
Some of the rudest staff I’ve ever experienced, was sold a product that was clearly tampered with by someone or a major error by the grower, was also conveniently missing the tamper proof seal… staff said not our problem and laughed at me on the way out! avoid this place at all costs, I’ll be filing complaints with the state consumer protection department
Everyone is amazing but especially Sabrina, Rebecca, and KT. Quite literally the best customer service around. Every time I go there I leave so happy!!!! I love it there and everyone deserves a raise
The team at fine fettle is great and always helpful when you are not sure what you are looking for! Excellent customer service as well 🙂 thanks for being awesome fine fettle!
Had to wait behind 3 people who didn't have pre-order. You had 3 cashiers, more than enough, but these customers, can't they have their own register. I shouldn't have to wait 30 minutes just to pick up 1/2 oz.
I love this place! I moved from Colorado out here and I wasn’t sure if I’d be able to find a solid dispensary. All the employees are incredible and really knowledgeable about the products. Would %110 recommend.
Crazy expensive. Sold by the 1/8th only. Minimal flower strain varieties. Overall just a joke of a dispensary… like most in CT right now unfortunately. I suggest a trip to MA or to Elevate dispensary in Mount Vernon NY if you want a more legitimate dispensary experience. Fine fettle… you’re just exploiting the culture and extorting the population you serve. Shame on you.
Staff was very nice but the flowers selection was very limited. There was only one single indica strain and besides that only carts and eddies. The quality of the bud is great tho, and the carts don’t fall behind. The variety of strains is the only downside, but otherwise is a great dispensary.
I went in for the first time yesterday while waiting for my medical card. They were so helpful, and I really felt comfortable. Amazing place
My experience was great from the front desk to the sales counter. The lady on the far left side of the room wearing glasses and has tattoos was very professional and friendly. A+
My bad experience makes me we want to kick the habit. Now I’ll save money…. Why do they respond with their snarky remarks as if it makes a difference? The place, bad service, the review, snarky response naturally.
Fine Fettle is like the Apple Store of dispensaries. It’s clean, well-organized, and they’re always getting new/unique products. The staff is lovely, always kind and professional. Why bother going anywhere else?
I absolutely love this store. The staff, location and inventory keep me coming back for more. Every single staff member makes you feel like home calling me by my first name every time I visit the store. Five stars all around
Nothing but good things to say! Location is great, easy to get to. The staff is friendly, knowledgeable and quick. They will help with any question you have. I love hearing what staff has to say about the product, especially if it’s a product I’ve never tried but thinking about trying it. Sabrina was very helpful with the latest purchase! Thank you for all your help!
Nothing but exceptional service, where this dispensary cares for each one of their patrons. Not only is the staff, knowledgeable and professional. The most important aspect of what brings me back to fine fettle for help with an alternative for chronic pain from a pre-existing condition, the pharmacist who have taken care of individual needs of me such as Andre and James; fine Fettle has secured my business for life thank you for what you do.
Always a delight at fine fettle. James the pharmacist went above and beyond to make my visit pleasant,comfortable, quick and knowledgeable on the herb I was getting. A1 service. Thank you James
Have never visited a dispensary before. The employees made me feel very comfortable and answered all my questions. Hope a Fine Fettle will open closer to my home. However when visiting my family I will visit the Stamford site.❤️
I never experienced such a professional, caring and helpful medical staff!! I’m so glad my doctor recommended Fine Fettle. I am definitely Recommending and will be a regular patient.
This location gives me a sense of privacy where it is not located in an area where you run into everyone you know. It’s appearance is clean and sleek. I haven’t done a walk in as of yet. But I have used the pre-order of the product online which I really like, you get to schedule your pickup times during the hours of operation. You have a choice of cash or pre pay with a card( convenience fee applied to order). My orders are always ready when I arrive for pickup. Staff is friendly and helpful. The recreational customers are charged applicable sales, medical customers are exempt from sales taxes. Parking available on site. Make sure you have ID. Prices are pretty reasonable. They have a range of products and accessories. Rewards and promotions are also part of this experience.It definitely checks the boxes for me1. Discrete location2. Price transparency no surprises/up charges (website accessible to 21 and older consumers.3. Attentive customer service representatives4. I am satisfied with my purchases thus far.5. Product safety, no concerns of getting tainted products.6. They offer a rewards program free sign up.7. Open 7 days a week. Scheduled pickups make it easy to get stuff done and not feel like you are wasting your day waiting to get your product.Try it you may like it.
Fine Fettle Stamford was my first dispensary experience, and I'm glad I chose it. The staff is knowledgeable and incredibly friendly, providing great service every time. They also offer plenty of menu options for everyone.
What a great establishment! The employees are amazing and super friendly. Prices are always good and the wax is great. I love coming here highly recommend. But I'm pretty sure it's online pick up only I could be wrong tho.
I came in yesterday and please forgive me for not catching the employees name, but she has long bright pink braided hair and sparkly colored nails.. she was AMAZING! She was super nice and easy going. I was in and out in less than 10 mins. I've never had a poor experience at this locationI highly recommend you sign up for their free rewards program as well if you're a frequent shopperEdit: I recently stopped and was assisted by Tom. He made super I had everything I needed 🙂
WHAT AN INCREDIBLE EXPERIENCE! The staff there is super welcoming & efficient at getting people through the door (reserve your order ahead of time, makes the process very smooth.) Great AU product selection & the team is incredibly knowledgeable, not to mention they genuinely want you to leave with a smile on your face. I wish this was my local dispensary. Katie has all my heart!!!
Not easy to get to but it was worth it. Very helpful staff very friendly. Great selection decently priced to make me come back again. Only downside can only get small amount.
I'm so grateful to have found a locally sourced dispensary! The staff and pharmacists are incredibly kind, passionate and knowledgeable about each product, and always give helpful recommendations based on specific needs or concerns. I love seeing how much variety is on their menu and feel better knowing that all the products are high quality, safe/have been tested. When I visited for the first time I got a really great swag bag as a welcome. The customer service experience at Fine Fettle is personable and they treat everyone like family. Their unofficial mascot Kobe can brighten anyone's day! 😀
So happy to have went to Fine Fettle on a whim! The dispensary I normally use was out of my favorite flower and Fine Fettle had it in stock! Everything was so seamless, from the initial phone call to when I went to pick up my order. I was also very pleasantly surprised to see some of the employees from my old dispensary. Actually one of the pharmacists, Luis, I have known for years, he used to be the pharm tech intern at my old dispensary in Milford, way before there were any dispensaries in Stamford! Safe to say I will be continuing to use Fine Fettle for all my medical needs! Loving everything about this place! It’s a total hidden gem in Stamford! Go check them out!
Fine Fettle is a fine dispensary. They were kind, knowledgeable and helpful. Their prices are great and have sales which make me more prone to visit the friendly staff. This will not disappoint!
I really like this dispensary. They have way better rewards and discounts than any other dispensary I’ve been to. And they also have a pretty large selection of products. I would absolutely suggest checking them out!
Nice and clean dispensary. Staff are friendly and helpful. Best prices in the area (many strains are a few $ less than other dispensaries). Very good rewards program if you can get your friends to go. Give it a look, it’s worth it.