Fine Fettle Dispensary in Windham, CT
Based on 671 reviews
Thomas G.
1724956157
The first time I stepped foot in the doors I was met with the most amazing smile and a “welcome” that still sticks with me this moment. Great service. I was In quick and out faster. 5/5 so far.
Connor S.
1724531283
Everyone there is always super nice, plus the fridge drawings are top tier ❤️
Christine T.
1724512908
I love this place. They take their time answering all your questions to make sure you are getting exactly what you want or help you find something new. And they are always super-friendly.
Raymond V.
1723947176
Is the best store so far that I been into,I don’t regret not one bit of the money I spend bc it’s been worth it every single penny, and I encouraged you to take your money to where is gonna be worth to be spend and also go above and beyond for you so you have what you need
Lyn
1723837636
Always a great experience when I go in, Shaun, Angie, the whole staff are so nice. ( wish I knew everyone name) great customer service, the wait is short, and staff is very informed when it comes to all products. Great vibes ✌️
Jen G
1720636674
Bait & switch promotions. I tried some Moonrocks and liked them so I decided to go back the next day and get more. Although there is a banner on the product icon saying 20%, the promotion is apparently only good one time during their 2 day sale. When I questioned it, I was refered to another part of their website that said 'limit 1 per person', which is odd because the day before I got 2 items at 20% off. I've also never heard of any sale that someone can only shop once. So, I got the same thing from Zen Leaf, I have no problem pyaing the advertised price. I DO have a problem with misleading sales prices.
P Clark H
1719750064
I went in to buy a specific joint because it said it was $20 online. When I get to the store I added a small pipe that was supposed to be $3 but it ended up being $5, I said you know what that’s fine. I brought a 15% off ticket I had from them at 3rd Thirsdays. Tell me why I still had to pay $34? I had a $20 joint, $5 pipe and 15% off. On top of me opening a new account, which they had marketed came with a discount as well. The guy said the price looks like that because the website doesn’t reflect the true price with all the fees. Alright. Whatever. If I can avoid getting robbed at the place I’ll do it, I rather drive 45 min into another state.
David V.
1718817114
I can’t remember the young lady who helped me out, but I had stopped in on my way home and did not pre-order and was a little concerned about how long of a wait it would be to get what I needed. Not only was the process super quick but the Worker was very friendly and made me feel very comfortable while I was there. I hope she gets a shout out!
Marion C.
1718389429
My husband and I go to fine fettle in Willimantic, Ct to use his medical card. The staff id always top notch. They explain every process, every step of the way. They answer all questions happily and always remind me of my rewards. I would not go anywhere else. Even delivery was helpful and kind.
Name *
1718022693
My advice would be take your business elsewhere. Here at Fine Fettle they do NOT value the customer. They ask you to pre-order than when you arrive you may spend 20 minutes waiting behind walk-ins as the store provides no upside to the customer who pre-orders. Why they let customers who have no idea what they want up to the counter to make their decision is beyond me. People should certainly be able to walk in and order but they should not do so at the service counter. Fine fettle seems to think they are not a business dependent upon customer experience. As customers our main objective is to get in and out of your establishment ASAP and your organization does not help facilitate that. Lastly let's all have a good laugh at their loyalty program. On my last visit I was told I had a $30 credit on my account that could be applied when the pre-tax spend exceeded $100. Well I-ordered and the order was over $100. When I arrived they did not mention my eligible discount so I asked them to apply it. This is when the staff member informed me that management removed all such discounts...Is that how marketing works Fine Fettle??? Tell customers they have a discount on the books and then when they come in to use the discount you pull it?? Is that even legal? I have tried to support these guys but they seem to be doing everything they can to show customers just how little they are appreciated. Not to mention the staff bad mouths management on every visit. I will take my business elsewhere and if you are looking for a quality experience I would suggest you do the same.
Sam H
1717593784
Fine fettle has an amazing selection of flower and great staff! David Irland is always friendly and helpful. If you don't know what to get, the staff will listen to your needs and fit you to the product best for you. Selection of product has been consistent, highly recommended giving this dispensery a try!
Jamie G.
1716342599
The staff here is absolutely amazing. They’re all super friendly, knowledgeable, and they all take turns bringing in their dogs! I love this store so much.
Margaret Y
1716076695
Love this dispensary! Super friendly staff, great selection of flower and carts. I've never had anything negative to say about it. It's REALLY nice to have consistently decent herb, too....And the weight is always on point. Again, really nice...appreciated.
Jaime O.
1715693292
Great store! All the employees are so kind and knowledgeable. I've gotten some great advice from them. Definitely check it out!
Erin L.
1714514596
The staff here are all super nice and very helpful. There’s a good selection of stuff and it’s pretty to get in and out quickly. They are dog friendly so that’s a huge plus too
Matthew T.
1713472069
It’s been a tough situation as adult use came into the picture, but you have worked on customer service towards the medical patients. I appreciate the effort to make things the same they were a couple years back. And as always- shout out to Miles for helping all the times he has
Jamesb T.
1712617024
Agent 52253 has absolutely no clue about money or handling transactions! I wanted to spend the Dollar coins I had accumulated, and he refused the money. Then I went to give him my cash, and he refused my actual bills! The dude can't even tell the difference between quarters and dollar coins! Luckily, my sister showed up to get her order with her debit card, otherwise I would not have been able to get my order. My sister didn't mind taking my money for her debit card use, which he watched this happen. I guess Fine Fettle can now discriminate against the customers on how they pay for their order(s). If they don't like the payment, then you will not get your order.
Melissa P.
1712441002
These guys are the best and most knowledgeable budtenders around. So friendly and welcoming! You feel at home and safe there. I highly recommend making this your home dispensary!
Elizabeth C.
1707757118
First time medical patient for willimantic since moving. Didn't have to wait in line and the service was amazing. Everyone I interacted with was very friendly. Including the gentleman who took care of me. He was very helpful and answered some of my questions. Very greatful for this. I have been a medical patient for over 8 years and this is my first year for Connecticut since I moved out this way .. keep up the amazing work you guys do for us patients. Much appreciated 👍
Ash L.
1700249874
Fine Fettle in Willimantic always has very nice and knowledgeable staff! Angelique, the pharmacist, has helped me feel comfortable and confident while starting my medical marijuana journey- which has finally let me feel a degree of relief and moments that are pain free! She has been extremely kind and professional, and you can tell she wants to help everyone find what works best for them. So thankful! Kiersten was also extremely nice and helpful, which really goes a great ways.
Alyssa R.
1700156518
fine fettle is a marvelous dispensary! it’s conveniently located, with plentiful parking spots. the check in process is super fast and simple, and there’s always the friendliest people at the door to greet you! it’s super easy to also pre order and you’re in & out with your dispensary needs super fast. they also have rewards and referral deals! one staff member, Angie, is also very knowledgeable, helpful & such an angel! I always enjoy coming in to talk with her!
Jennifer P.
1700108999
I switched to Fine Fettle because they were the closest dispensary to me. Here we are 3 years later and I'm still a loyal customer despite there being closer options. The staff is super friendly and very knowledgeable. During my last visit Kierston helped me, and it was very nice to meet her and see a new face there. My favorite things about Fine Fettle is their big selection and the rewards earning system! Highly suggest checking them out, tell them Jen Scott sent you!! 😉
Elsa B.
1700091145
Fast and convenient service! The staff is highly knowledgeable and gave us a grand recommendation. The feel is super cozy and friendly with some great music. The strand recommended to us was a great compromise for me and my partner!
landis T.
1700078593
I decided to do a walk in order today at Fine Fettle in Willimantic and I had the pleasure of working with Angie. She gave off a super friendly and welcoming vibe which made it that much easier to figure out what I wanted. I can say everyone that works here always has a positive attitude and brings great energy to the atmosphere. Without a doubt my go to Fine Fettle!!
D M.
1699134406
I cannot say enough positive things about Fine Fettle in Willi. This is is my home pharmacy and they take such good care of their patients and customers. The staff is always friendly and patient, willing to answer questions or give suggestions. They will call if anything is wrong with your order. Great selection of medical products.
corey C.
1699045573
I recently visited fine Fettle for the first time. I was recommended to see Anna. Her knowledge and expertise in guiding me through their offerings made my first visit a truly enjoyable and informative experience. Anna's friendly demeanor and attention to detail ensured that I found the perfect products to suit my needs. I highly recommend her for anyone seeking a personalized and professional dispensary experience.I’ll definitely be back.
Mike S.
1699044246
Fine Fettle is my go-to dispensary! I come here to purchase what I need a couple times a month and they always have great stock. All the staff is great, especially Anna, she is there full-time, so I see her a lot and she always greets me with a cheerful smile and is super helpful! Highly recommend Fine Fettle to anyone.
Jenny S.
1699041868
It is so great having a dispensary like Fine Fettle near us in Willimantic! Service is fast, the products are high quality, and the staff is superb. Last time I was there, Anna helped me find exactly what I was looking for. She is very knowledgeable, professional, and friendly. I always look forward to seeing her if she is working!
Anonymous P.
1695308167
Love this place. Every single person I have interacted with has been awesome! Recently I had a defective product and they were quick to give me a full refund. 4 stars only because their selection is constantly changing, so it is hard when you find something you like and its no longer there. Otherwise, keep up the awesome job guys!!
M. W.
1690973597
Amazing experience every single time I make a purchase there and I've made several since I started going back in February 2023! The staff are always friendly and professional, the atmosphere is always welcoming. Come see for yourself!
Benjamin
1690819796
One time I was there and there was someone playing music outside. That was an amazing vibe. Don't really like the maze of a line system but I like it better than what they are doing in Groton. But allowing me to walk up and talk to a person to place an order yes that might take a little bit longer but it's so much more personal and actually seems like good customer service compared to every other place in Connecticut. Please keep that going.Consider giving Veterans 15% like they do in Groton.EditI carry 3 forms of ID on me. When I get pulled over the cops don't even ask me to take off my helmet. I will be growing my own soon and won't have to deal with these stupid policies. I even did a pre-order this time to make it quick but no I had to take off my gloves take off my glasses then my helmet.
Benjamin
1690131569
One time I was there and there was someone playing music outside. That was an amazing vibe. Don't really like the maze of a line system but I like it better than what they are doing in Groton. But allowing me to walk up and talk to a person to place an order yes that might take a little bit longer but it's so much more personal and actually seems like good customer service compared to every other place in Connecticut. Please keep that going.Consider giving Veterans 15% like they do in Groton.
Aelix
1689891830
They have a good selection but the intake process is way too long for medical. They have fantastic product though
William P.
1689722586
I really don't want to be making this post. But I feel that it can't be left unsaid. In the past, I've just let it slide. Because I was happy with the rest of the service. But once again, the inner seal on my flower had been tampered with. I don't have a scale at home. I can't really check the weight. In my short time as a fine fettle family member, I've spent a considerable amount of resources at this location!!! And I would like to consider doing so. Please address this problem. Thank you.
Nicole C.
1686946727
I always have a great experience @ Fine Fettle Willimantic CT The staff are always helpful, courteous and in an upbeat happy mood. When I pick up at this location I feel like I am walking into a friends house because of the immediate acknowledgment of my presence and they way the staff greet me. I obtained my medical card a couple of years ago and have yet to have a bad experience. The products I have purchased are all good quality. I will continue to purchase from Fine Fettle Willimantic CT.
Tara M.
1686687049
Friendly staff, decent prices, and quality product. Highly recommend to anyone looking for a convenient and professional environment to pick up.Be sure to check your cartridges before you leave. They will not replace or refund cartridges that haven't been filled correctly.
Bill D.
1684683371
I have had an excellent experience with the folks at Fine Fettle every time I deal with them. Keep up the good work, you guys are awesome. My caregiver agrees. Thanks guys!
James S.
1684021277
First time coming here today to get a mother's day gift for my wife. Staff was friendly and helpful. Knowledgeable when I had a few questions and able to make competent suggestions. The walk in procedure was easy and the wait was not too long. Been a long time coming.
Fred's Slice of LOVE S.
1682109831
It's definitely a budding business!! Staff is very relaxed and happy. There is a slight pleasant smell of skunk in the air? Maybe they have it piped in? Overall it's most excellent dude & dudettes😎😎
angelonedance
1681923238
A decently organized dispensary with good products although pricey compared to Maine. I do recommend checking/asking the harvest date of your flower. My pre roll was good and professionally rolled but slightly stale in flavor due to its Nov 22 harvest date. It's kind of like getting stale roast beef at the deli.
Sierra B.
1681485572
Fine Fettle is an amazing choice for a dispensary, especially for medical patients. they are always extremely helpful and very friendly. Ive never had a problem here, and have only had positive experiences. Prices are great for medical patients, and sales are always going on.
Adam
1677883340
What’s the point of scheduling a time and you end up waiting. Why don’t they have a second pharmacist on a Friday night when it’s busy.No more. I would rather take the extra time to go to Massachusetts where the prices are much better and none of this waiting garbage.Won’t even use this place for emergency purposes.Reminds me of INSA. More worried about profits then customers.
Kevin V.
1677187703
I figured I’d change my review after talking a bit more with staff. I still wholeheartedly believe management needs to take better care of their customers and should better explain the product in more detail, there should be a way to talk with an agent while placing an order, and issues should not be laughed off as “it is what it is”. The people are good, the service needs to be improved on. Since you’re selling a service (since you are wholesaling, not developing a product), it should be treated as such. Customers (and their time) have been mismanaged by poor policy and lack of communication within the process of the transaction. As long as there is improvement, I will be back, and hope competition drives change within these companies when the marketplace eventually catches up with demand. I apologize for my own negative energy within my previous review (as well as in store) and hope it improves (drastically)
Gilly
1673637527
This place is extremely expensive, plenty of other dispensaries that charge half of what these guys are charging. 30+ minute wait just for simple orders. I’d avoid and just drive to Mass and go to the local shops. Better products and higher strains. Perfect if you’re 80.
Dina D
1673544292
I was impressed with this dispensary, until the last few months. Renewed my card long before recreational geared up for the supposed benefits. For months now medical inventory has been terrible. Can’t get my usual choices and my secondary choices. But, they’re all moved to the recreational side. AND All prices have increased ridiculously. Service has slipped too. They’ve been using code words to move the patient line if they’re busy which makes you feel rushed. I used to think they cared about their patients, now I see they care more about their profits.
Dawn's L.
1673467689
FF went on the news proclaiming nothing will change for medical patients other than the lines. That is not a true statement.What has changed is the menu. The prices have changed (gone up)and the options are less. It seems they are discounting the adult use prices and applying to them to the medical menu. This means loyal customers all of a sudden are paying more. When I asked why, they insisted nothing changed. I was a tad perturbed none the less. Don't wiz on me and tell me it's raining.Clearly they had no intention on informing their medical patients of this change, nor do they care.
Smokey 4.
1669924876
Large menu with many options for all the different ways you can enjoy this wonderful experience. Always feel excited when I am leaving this place to get home and try something new or even an old favorite that is back on the menu. Keep up the good work.
Eric S.
1668705827
Everyone at Fine Fettle in Willimantic is so friendly and helpful. This whole world is brand new to me. I can’t make heads or tails of all the options. They are always so knowledgeable and patient with me which means the world. Thank you for all you do!!!
Michael I.
1668602395
I have nothing bad to say at all about any of the staff here at Fine Fettle. From the "greeters" Miles, Hannah etc ., to the "budtenders" Nick, Dave, etc, to the pharmacists... I've never had a bad experience here with any of the staff. I go there on almost a daily basis too so I have plenty of interactions with everyone there. The "budtenders" are very knowledgeable about the products and I what they don't know they'll find out quick enough.... It's a warm, inviting place. With a comfortable, light, non threatening type of atmosphere. I've been to a few other dispensaries, and they are not even close to this place.
Elyse P.
1668192799
Absolutely love it here! The staff is amazing on both knowledge and friendliness! They always have everything we need and more! I always look forward to grabbing my supplies!!!
Anonymous G.
1668171649
I went here for 6 months:If you like to be treated fake nice and like your a baby who is lucky to find your way in go here and at $200 a oz being the cheapest you still get seeds (that wont grow). Every time I buy theraplant they have seeds. I now go to MA pay full retail with tax and get seed free stuff for $175 oz. To be fair I never brought up the seeds to anyone, just cant deal with peoples fake attitudes. Also wanted to use all my point as I knew I would never be back BUT no you cant use until a blue moon on a leap year... Just support anyone but this place.
Bryan S.
1666981433
Fine Fettle staff are awesome! Helpful, knowledgeable, and very personable. They can easily assist with finding the right dosage and strain for the symptoms of concern.
Dee L.
1660597861
Best dispensaryHigh qualityGreat systemAwesome consultant (pharmacist)Yup!! The bestGreat team and customer serviceWish first time discount was based off what you spent not just a 10$ spot but still appreciated l!Wish it was open later all week(Might be a Connecticut law though)Still the best!!
Robert N.
1657836424
These guys are top-notch. I've tried several medical dispensaries in Connecticut and hands down these guys are the best. Knowledgeable, efficient, and over-the-top friendly. These guys set the bar for customer service.
Trudy K
1657412352
I have always had a great experience at FF Wili! The staff could not be any better!My most recent order was unavailable, the staff were on top of notifying me and amending my order! Super fast!So happy they are here to serve our community!!👍🤗Craig K.
Michael I.
1656585889
I have nothing bad to say at all about any of the staff here at Fine Fettle. From the "greeters" Miles, Hannah etc ., to the "budtenders" Nick, Dave, etc, to the pharmacists... I've never had a bad experience here with any of the staff. I go there on almost a daily basis too so I have plenty of interactions with everyone there. The "budtenders" are very knowledgeable about the products and I what they don't know they'll find out quick enough.... It's a warm, inviting place. With a comfortable, light, non threatening type of atmosphere. I've been to a few other dispensaries, and they are not even close to this place.
Ryan F.
1656531671
Very nice dispensary. Staff is super friendly and knowledgeable about their products. Fine fettle has a point system so you can get discounts on their merchandise and free stuff. I would highly recommend this dispensary to anyone.
Sonia B.
1656107615
I had a great first time experience. From my initial call with Jane (pharmacist) to Hanna front desk to the young lady who checked me out (sorry I forgot your name). They are all friendly and so helpful. I definitely recommend this place to anyone.
Wendy R.
1655302365
This is my third dispensary due to moving and my absolute favorite. The staff is super friendly and very knowledgeable. They never seem to be short on stock or hit with technical issues. Love them!
Amanda L.
1654175824
I love everyone who works the so kind and happy all the time plus they have great products these guys are just amazing. Good people work here and always there to help you out. Five stars for me. Easy to pick up no fuss about it. Love these guys.
Beth C.
1654118837
The staff is always friendly & efficient. I’ve never waited more than 5 minutes for service.The environment of the dispensary is comfortable as well as informative. I spent 6 years using another dispensary. I’ve jumped to fine fettle. The prices are a bit lower & the variety of product is much greater.
Megan M.
1652986419
incredible customer service from the front desk to the pharmacy + always a warm, welcoming environment when you go in person to pick up your order. the online ordering system is easy + you can always call to talk to a person if you have questions or need more assistance. love the espresso brownie THC edibles by CT Pharma that they carry - they really help me with PTSD + health anxiety due to my neuroplastic pain condition. for me, only 2.5-5mg goes a long way, so 1 order of four (4) 25mg brownies can last me 2-3 weeks. i love fine fettle!
Elizabeth T.
1652981729
every time i come here i feel more welcome than the last! everyone working is always so kind and very helpful. all staff are very knowledgeable and can answer any questions you have. if i could give them 6 stars i would
Tuesday B.
1651776770
Absolutely love all my good people here!!! They have stellar customer service with a very knowledgeable staff. I look forward to coming in because I know that it will be a quick and easy experience every time.
Henry
1651243603
Very friendly, clean and well designed. Been here nine months. Best choice I made. Covid safety in full effect and the way they treat new clients is amazing ???? Thank You All ✌update it has even gotten better. 5+ ????UP DATE:They are still letting Me in ????.Time tested and getting ready for the New Friends ❤
jeremy B.
1651152453
This is the best dispensary hands down! They have a huge selection, the staff is very friendly and helpful, the place is clean and very secure. I would highly recommend anyone switching to this dispensary or new patients sign up here.
Fern D.
1651019829
Everything goes smooth with you guys. Thanks for the worry free experience. As always my patient is very pleased with the products. God bless you, stay safe...
LostIn S.
1650654230
Always very knowledgeable and helpful staff. I remember one year ago how hesitant I was coming in the first time. I’ve never felt more welcome than at F.F.
Will T.
1650474410
These guys are the best. Friendly staff that knows their stuff. Would highly recommend.
Cathy D
1650405278
Just wanted to thank all of Fine Fettle for doing such a great job of helping us during the last two years of pandemic! I am able to get product without contact and remain safe.
Jordan K
1646937573
Staff is friendly and helpful. Always a ton of different things in stock to choose from. Orders are ready super quick. They always have promotions and a points system to help you save money on your medicine too.
NikkiMae Y.
1645673116
Hands down the best buds and the most friendly customer service! so far the best point system in ct too! i save alot..thanks fettle!
Rb D
1645483617
This place is awesome. The staff is friendly and are always super helpful and go above and beyond helping. Fine Fettle is the GOAT.
Krystal M.
1645393581
Fine Fettle is the best dispensary in Connecticut.. The front desk guy is awesome... They really care about the people coming in.. that means a lot to me.. I was nervous coming there and they made me feel so welcome.. They also told me the best meds for the my anxiety and my pain... they really are awsome.so thank you.. Way better than caring nature.All the staff at fine fettle make you feel like you are a part of a family They are helpful
Joseph Michael C.
1645369906
I had many questions it being my first time . The staff provided me a tour, and information. Everyone was friendly
Henry
1644528240
Very friendly, clean and well designed. Been here nine months. Best choice I made. Covid safety in full effect and the way they treat new clients is amazing ???? Thank You All ✌update it has even gotten better. 5+ ????
Gloria D.
1643948745
Order online show your ID to enter. Fast and easy pick up of product. They have a pharmacist onsite for consultation.
Greg M.
1642860505
Great staff and great service. Sometimes the product isn't the best though-- a week or two ago they sold me some flower that was packaged in July 2021 (about 6 months ago). Overall I've had a good experience though.
Natalia B.
1639252716
I absolutely LOVE this dispensary. The staff are always incredibly friendly anytime I come in and I'm happy to see familiar faces still there after the year hiatus I had to take from being unable to afford renewing last year. The menu has grown in that time, not to mention the incredibly affordable prices. I just went in expecting to spend $65, walked out having spent less than $50! Their rewards program is unmatched, their product quality and quantity is amazing, and their customer service hits it out of the park every time. And even now that I'm able to go to any dispensary without having to fill out paperwork to switch, I find myself reluctant to because I feel like anywhere besides fine fettle will be disappointing compared to the service I've had here!
Christianna V.
1638038931
The first time I went, everyone was an absolute sweetheart and made me feel comfortable. The entire process was smooth and the website is super easy to use. I'm happy I found these angels
Kerri S.
1637377434
I came here as a visiting patient a few weeks ago, and within 5 minutes of being inside, I had decided to change my home dispensary to Fine Fettle. From the moment you walk in the door, the staff make you feel welcome and appreciated. I unfortunately am terrible with names, but the dispensary tech who helped me with my first purchase was so knowledgeable and took the time to tell me about the strains of oil I was getting, including their flavor profiles and the best voltage to vape them at. I had never gotten anything like that at my previous dispensaries! I was also pleasantly surprised when I saw that the intake packet had a pronoun field
ang P.
1636915436
I love fine fettle !! They make you feel like you are part of a huge family!! Everyone there is is awesome and sweet as hell!!
Amanda L.
1634839648
I love everyone who works the so kind and happy all the time plus they have great products these guys are just amazing
kailynn' H.
1632153597
They are super kind and they always help me out with all my questions. Every single employee there are the best. They always help me with the Best stands for my condition. Thank you every single one of you
brendan H.
1629326708
I switched over about a couple month ago from natures medicine, and the switch has been AWFUL. I thought it would get better after a little and figured I would give them time but boy was I was wrong. The customer service and overall treatment compared to nature’s medicine is absolutely HORRIBLE. They don’t treat you like patients here they simply just want your money. If I lived near another one I would have switched already. Oh and don’t you dare go against one of the rules or you will be sent to time out!! I dread every trip I have to make to fine fettle, man do I miss nature’s med.
Angela B.
1628512688
So happy I made the switch over to Fine Fettle in Willimantic. Great staff...large and well kept retail space. They keep a GREAT inventory of products! It's so nice to have choices again!! Thanks Fine Fettle Fam!
Kyle R.
1627229813
After switching from the Mansfield location I've had nothing but complications and problems coming here Every time I try to place an order it seems like there's a problem with my order being sold out or on hold for someone, And the time frame that they give you to pick up your product makes 0 sense If I place my order online i should be able to come pick up my order at my convenience. The Mansfield location never had that problem I was able to place my order and walk in within 5 minutes and get my order. also closing at 5pm on Saturdays and not being open on sundays gives patients that work very minimal opportunity to get their medication during the weekends. One thing I do like about the place is it's discount program and the bulk bundles they give off of buying in bulk. I hope this place Realizes the opportunities where they need to get better And fix some of problems they have.
Mary D.
1627066743
I have had my medical card in 3 different states & can honestly say you can't beat the service, quality and overall value I find at Fine Fettle, Willimantic. The whole family aka "staff" are super friendly, helpful and makes each visit an exceptional one 🙂 They have a great selection and their concentrates are top notch!! I highly recommend Fine Fettle to all of my friends and family 🙂
Christina E.
1625078471
Ive been coming here for over a Year. People are friendly and educated on items. They are pet friendly which is cool. I rarely have to wait to get inside. In and out quickly.
Brandi R.
1622739950
I love the employees! Shout out to Frankie for answering all my questions and really helping me find what products are right for me. Great atmosphere, great service!
Rhonda B.
1622417023
Transferred from Natures Medicine dispensary to fine fettle. Much less accessibility with new hours. Also disappointed in there point system and smaller compassionate care discount. So far staff are great!
Brandi R.
1621616423
I love this place! Giving a shot out to Frankie! Excellent customer service! Everyone is so friendly. Great atmosphere!
Charles L.
1621290462
Fine fettle Willimantic is the best dispensary I've ever been a patient with.they have a great selection of truly medicinal quality products.Haley,Hannah & front staff are always super friendly and welcoming. The pharmacists in the back are very caring and knowledgeable.They always take the time to answer any questions you might have while confirming your order.I always have massive anxiety going just about everywhere. Following my first visit with fine fettle I was comfortable enough to speak with the employee's with more than "Hi" "bye" ????????
Lori I.
1620927367
What's not to love about Fine Fettle? Great atmosphere, great product selection, great points program and most of all great people! Hannah, Miles, Haley, David, Andrew, Frankie, to mention a few, always go above and beyond to help in anyway they can. I even pass a dispensary much closer to me for the better experience that is Fine Fettle. Love Love Love you guys!!
Eric
1620077050
I really enjoy the atmosphere that is created here. Everyone from right at the door to the sales floor is extremely friendly, and helpful. I really appreciate that they take the time to talk with their patients and really get to know you. Fine Fettle specifically does a terrific job at making their patients feel like family. The entire team goes above and beyond to make sure you and your needs are taken care of!
Jasmine Cruz L.
1620058010
The best dispensary in CT! Truly a unique experience. They treat you like familyfrom DAY ONE. Product selection is great. Love this place!
alexandria C.
1614713073
I Love everything about this location the staff Miles and Hannah great you with a smile a laugh and make you feel at home like you don't want to leave Andrew and David are always on top of everything for you MILES AND HANNAH always remind you if you need a new temporary card they remind you multiple times a month before its due then remind you till the day it is do .. they are fast and efficient courteous and respectful . They are an amazing crew ❤ I've been to other locations and this one tops them all on gawwwwwwwdddddd I love the crew they always keep up with me even wrote me a sympathy card when my cousin was killed they care and they are rare ❤
Jeffrey T.
1611954893
The staff here are top notch! They are extremely friendly and knowledgeable! There is plenty of well lit parking and it's always easy to get in and out! 5 Stars!
Mikayla H.
1611456926
I LOVE Fine Fettle! From the moment you walk inside you are greeted with the friendliest people that just make you feel welcomed. When you get to the area for payment, the staff behind the counter are so knowledgeable and i was offered free swag which was something I never used to get at my previous dispensary! Kicking myself in the butt for not switching sooner! I also love their rewards system; that’s always a plus.
Michael
1607744559
As far as medical marijuana dispensaries in New England go, they don’t get much better than Fine Fettle. Everything from the staff and the physical locations to the website and online menu is awesome. I’ve been a patient at the Willimantic location since shortly after they opened and have never had anything but a positive experience.
Katrina J.
1605112626
I could not be more happy with my choice to go with Fine Fettle for all of my medical marijuana needs. The location itself is so bright and welcoming. Add on the friendly helpful staff and you're in for a fantastic experience! Especially if you're a new patient like me. I was pretty uninformed on what certain things meant and the differences in products. The pharmacist who did my call prior to my first visit was so patient and answered every question I had! This helped me pick a few things to try for my first purchase and I can't wait to come back.
C E
1602890451
Overall a great place! Clean environment and peaceful atmosphere. The people that work there are great as well. Very friendly and accommodating. I have not been to any other Dispensary in the area and am content coming to this one. Choices of product is awesome as well.
jeremy B.
1600744833
This is the best dispensary hands down! They have a huge selection, the staff is very friendly and helpful, the place is clean and very secure. I would highly recommend anyone switching to this dispensary or new patients sign up here.
Justin B.
1600727927
I love the staff at fine fettle in willimantic CT. They know what I like and always find ways for me to save money. The products at fine fettle are top of the line! Reasonable pricing!! Thank u fine fettle for good health!!
john H.
1598560833
I was working on a review here, and was about half dome when I decided to take a food b reak.Sadly, when I returned to my writing ,my mostly-completed review was gone! "@#-+$¥,2&",I exclaimed. So,l decided on a rewri,and here it is.ttI've enjoyed the benefits of Cannabis in every form imaginable for the last 50(gulp!)years,and I couldn't be any happier than I am now to be writing this review of such a classy operation as the Fine Fettle.This fine dispensary is the second l've belonged to.I was a patient at Thames Valley Alternative Relief for over 2 years,and have nothing but praise for this highly professional, kind organization. However, when the Fine Fettle opened its doors in my backyard,I just had to come in for a closer look,and was delighted at what I found.The "Fettle Family"opened its arms and took me in!Lots of smiles, together with a friendly bright,mellow ,and very knowledgeable staff made me want to stay all day .. REALLY!The inside is bright and airy The atmosphere is calming and feels "safe",which is a nice touch for patients with PTSD or anxiety disorders.This, the sales room,is where you pick up your order and ask any questions you need answered.If something is sold out or you're a little short on cash,they'll work with you so you can get something nice,and leave with a smile. It's "cash only", but no worries,as they have an on-site ATMSo... walk,run,crawl,fly,or drive to the FINE FETTLE.You'll be glad you did! And don't forget your masks. No entrance without one!☮️ and Fine Fettle,John HennesseyStorrs-Mansfield,CT
Richard W.
1598540241
These folks down here are of the friendliest folks I've ever meet. Awesome atmosphere...keep up the great work
Marissa G.
1598422140
IF YOU ARE LOOKING FOR A DISPENSARY TO GO TO, I RECOMMEND FINE FETTLE!!I prayed for a while that I would be able to find some sort of medicine to help me. Thank God, Marijuana was that for me, and I was very blessed to be approved for a Medical Marijuana Card, and a patient at Fine Fettle Dispensary!All the staff there go out of their way to help you, and help your experience there be great every time. The staff there answer the questions I have, along with recommending strains that I might like!The reward points are great. Helps me save and get more for my money. Sharing pictures or videos of the products you buy there on insta earns you points monthly as well!I’ve gotten cool swag bags there! They love to treat their patients ❤️The online menu is easy to use for pre orders. Thank you for all your hard work Debbie, David, Erin, Miles, Hannah and to all the Fine Fettle staff! God bless y’all ????
Elise E.
1598409077
I've been an MMP dispensary customer in Hartford, Uncasville & also Willimantic Fine Fettle.Hands down they are THE BEST at Fine Fettle in Willimantic.The best staff, best product availability, best atmosphere, best expediency, best communication, literally THE BEST to every degree.Staff are all knowledgeable, genuinely committed individuals, each bringing their own style to the group as a whole. It's very evident they Love the program & patients. Going to Fine Fettle in Willimantic is a complete joy, from beginning to end ????
Hitch S.
1598403387
I really love how neat and clean the store is. The staff are amazing and so polite I really enjoy the help given when I need a product explained.
Sarah D.
1598402285
Fantastic!!! The staff is amazing and very knowledgeable and helpful, product availability is awesome I would highly recommend fine fettle to everyone! Thanks to this amazing team for everything you have done for us!!!
1548 W Main St
Windham, CT 06226
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Fine Fettle, located at 1548 W Main St in Windham, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Fine Fettle in Windham does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Windham.
Purchasing Marijuana Products at Fine Fettle
Preparation Helps: See what’s available ahead of time. If Fine Fettle in Windham online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Fine Fettle has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 671 reviews
Thomas G.
1724956157
The first time I stepped foot in the doors I was met with the most amazing smile and a “welcome” that still sticks with me this moment. Great service. I was In quick and out faster. 5/5 so far.
Connor S.
1724531283
Everyone there is always super nice, plus the fridge drawings are top tier ❤️
Christine T.
1724512908
I love this place. They take their time answering all your questions to make sure you are getting exactly what you want or help you find something new. And they are always super-friendly.
Raymond V.
1723947176
Is the best store so far that I been into,I don’t regret not one bit of the money I spend bc it’s been worth it every single penny, and I encouraged you to take your money to where is gonna be worth to be spend and also go above and beyond for you so you have what you need
Lyn
1723837636
Always a great experience when I go in, Shaun, Angie, the whole staff are so nice. ( wish I knew everyone name) great customer service, the wait is short, and staff is very informed when it comes to all products. Great vibes ✌️
Jen G
1720636674
Bait & switch promotions. I tried some Moonrocks and liked them so I decided to go back the next day and get more. Although there is a banner on the product icon saying 20%, the promotion is apparently only good one time during their 2 day sale. When I questioned it, I was refered to another part of their website that said 'limit 1 per person', which is odd because the day before I got 2 items at 20% off. I've also never heard of any sale that someone can only shop once. So, I got the same thing from Zen Leaf, I have no problem pyaing the advertised price. I DO have a problem with misleading sales prices.
P Clark H
1719750064
I went in to buy a specific joint because it said it was $20 online. When I get to the store I added a small pipe that was supposed to be $3 but it ended up being $5, I said you know what that’s fine. I brought a 15% off ticket I had from them at 3rd Thirsdays. Tell me why I still had to pay $34? I had a $20 joint, $5 pipe and 15% off. On top of me opening a new account, which they had marketed came with a discount as well. The guy said the price looks like that because the website doesn’t reflect the true price with all the fees. Alright. Whatever. If I can avoid getting robbed at the place I’ll do it, I rather drive 45 min into another state.
David V.
1718817114
I can’t remember the young lady who helped me out, but I had stopped in on my way home and did not pre-order and was a little concerned about how long of a wait it would be to get what I needed. Not only was the process super quick but the Worker was very friendly and made me feel very comfortable while I was there. I hope she gets a shout out!
Marion C.
1718389429
My husband and I go to fine fettle in Willimantic, Ct to use his medical card. The staff id always top notch. They explain every process, every step of the way. They answer all questions happily and always remind me of my rewards. I would not go anywhere else. Even delivery was helpful and kind.
Name *
1718022693
My advice would be take your business elsewhere. Here at Fine Fettle they do NOT value the customer. They ask you to pre-order than when you arrive you may spend 20 minutes waiting behind walk-ins as the store provides no upside to the customer who pre-orders. Why they let customers who have no idea what they want up to the counter to make their decision is beyond me. People should certainly be able to walk in and order but they should not do so at the service counter. Fine fettle seems to think they are not a business dependent upon customer experience. As customers our main objective is to get in and out of your establishment ASAP and your organization does not help facilitate that. Lastly let's all have a good laugh at their loyalty program. On my last visit I was told I had a $30 credit on my account that could be applied when the pre-tax spend exceeded $100. Well I-ordered and the order was over $100. When I arrived they did not mention my eligible discount so I asked them to apply it. This is when the staff member informed me that management removed all such discounts...Is that how marketing works Fine Fettle??? Tell customers they have a discount on the books and then when they come in to use the discount you pull it?? Is that even legal? I have tried to support these guys but they seem to be doing everything they can to show customers just how little they are appreciated. Not to mention the staff bad mouths management on every visit. I will take my business elsewhere and if you are looking for a quality experience I would suggest you do the same.
Sam H
1717593784
Fine fettle has an amazing selection of flower and great staff! David Irland is always friendly and helpful. If you don't know what to get, the staff will listen to your needs and fit you to the product best for you. Selection of product has been consistent, highly recommended giving this dispensery a try!
Jamie G.
1716342599
The staff here is absolutely amazing. They’re all super friendly, knowledgeable, and they all take turns bringing in their dogs! I love this store so much.
Margaret Y
1716076695
Love this dispensary! Super friendly staff, great selection of flower and carts. I've never had anything negative to say about it. It's REALLY nice to have consistently decent herb, too....And the weight is always on point. Again, really nice...appreciated.
Jaime O.
1715693292
Great store! All the employees are so kind and knowledgeable. I've gotten some great advice from them. Definitely check it out!
Erin L.
1714514596
The staff here are all super nice and very helpful. There’s a good selection of stuff and it’s pretty to get in and out quickly. They are dog friendly so that’s a huge plus too
Matthew T.
1713472069
It’s been a tough situation as adult use came into the picture, but you have worked on customer service towards the medical patients. I appreciate the effort to make things the same they were a couple years back. And as always- shout out to Miles for helping all the times he has
Jamesb T.
1712617024
Agent 52253 has absolutely no clue about money or handling transactions! I wanted to spend the Dollar coins I had accumulated, and he refused the money. Then I went to give him my cash, and he refused my actual bills! The dude can't even tell the difference between quarters and dollar coins! Luckily, my sister showed up to get her order with her debit card, otherwise I would not have been able to get my order. My sister didn't mind taking my money for her debit card use, which he watched this happen. I guess Fine Fettle can now discriminate against the customers on how they pay for their order(s). If they don't like the payment, then you will not get your order.
Melissa P.
1712441002
These guys are the best and most knowledgeable budtenders around. So friendly and welcoming! You feel at home and safe there. I highly recommend making this your home dispensary!
Elizabeth C.
1707757118
First time medical patient for willimantic since moving. Didn't have to wait in line and the service was amazing. Everyone I interacted with was very friendly. Including the gentleman who took care of me. He was very helpful and answered some of my questions. Very greatful for this. I have been a medical patient for over 8 years and this is my first year for Connecticut since I moved out this way .. keep up the amazing work you guys do for us patients. Much appreciated 👍
Ash L.
1700249874
Fine Fettle in Willimantic always has very nice and knowledgeable staff! Angelique, the pharmacist, has helped me feel comfortable and confident while starting my medical marijuana journey- which has finally let me feel a degree of relief and moments that are pain free! She has been extremely kind and professional, and you can tell she wants to help everyone find what works best for them. So thankful! Kiersten was also extremely nice and helpful, which really goes a great ways.
Alyssa R.
1700156518
fine fettle is a marvelous dispensary! it’s conveniently located, with plentiful parking spots. the check in process is super fast and simple, and there’s always the friendliest people at the door to greet you! it’s super easy to also pre order and you’re in & out with your dispensary needs super fast. they also have rewards and referral deals! one staff member, Angie, is also very knowledgeable, helpful & such an angel! I always enjoy coming in to talk with her!
Jennifer P.
1700108999
I switched to Fine Fettle because they were the closest dispensary to me. Here we are 3 years later and I'm still a loyal customer despite there being closer options. The staff is super friendly and very knowledgeable. During my last visit Kierston helped me, and it was very nice to meet her and see a new face there. My favorite things about Fine Fettle is their big selection and the rewards earning system! Highly suggest checking them out, tell them Jen Scott sent you!! 😉
Elsa B.
1700091145
Fast and convenient service! The staff is highly knowledgeable and gave us a grand recommendation. The feel is super cozy and friendly with some great music. The strand recommended to us was a great compromise for me and my partner!
landis T.
1700078593
I decided to do a walk in order today at Fine Fettle in Willimantic and I had the pleasure of working with Angie. She gave off a super friendly and welcoming vibe which made it that much easier to figure out what I wanted. I can say everyone that works here always has a positive attitude and brings great energy to the atmosphere. Without a doubt my go to Fine Fettle!!
D M.
1699134406
I cannot say enough positive things about Fine Fettle in Willi. This is is my home pharmacy and they take such good care of their patients and customers. The staff is always friendly and patient, willing to answer questions or give suggestions. They will call if anything is wrong with your order. Great selection of medical products.
corey C.
1699045573
I recently visited fine Fettle for the first time. I was recommended to see Anna. Her knowledge and expertise in guiding me through their offerings made my first visit a truly enjoyable and informative experience. Anna's friendly demeanor and attention to detail ensured that I found the perfect products to suit my needs. I highly recommend her for anyone seeking a personalized and professional dispensary experience.I’ll definitely be back.
Mike S.
1699044246
Fine Fettle is my go-to dispensary! I come here to purchase what I need a couple times a month and they always have great stock. All the staff is great, especially Anna, she is there full-time, so I see her a lot and she always greets me with a cheerful smile and is super helpful! Highly recommend Fine Fettle to anyone.
Jenny S.
1699041868
It is so great having a dispensary like Fine Fettle near us in Willimantic! Service is fast, the products are high quality, and the staff is superb. Last time I was there, Anna helped me find exactly what I was looking for. She is very knowledgeable, professional, and friendly. I always look forward to seeing her if she is working!
Anonymous P.
1695308167
Love this place. Every single person I have interacted with has been awesome! Recently I had a defective product and they were quick to give me a full refund. 4 stars only because their selection is constantly changing, so it is hard when you find something you like and its no longer there. Otherwise, keep up the awesome job guys!!
M. W.
1690973597
Amazing experience every single time I make a purchase there and I've made several since I started going back in February 2023! The staff are always friendly and professional, the atmosphere is always welcoming. Come see for yourself!
Benjamin
1690819796
One time I was there and there was someone playing music outside. That was an amazing vibe. Don't really like the maze of a line system but I like it better than what they are doing in Groton. But allowing me to walk up and talk to a person to place an order yes that might take a little bit longer but it's so much more personal and actually seems like good customer service compared to every other place in Connecticut. Please keep that going.Consider giving Veterans 15% like they do in Groton.EditI carry 3 forms of ID on me. When I get pulled over the cops don't even ask me to take off my helmet. I will be growing my own soon and won't have to deal with these stupid policies. I even did a pre-order this time to make it quick but no I had to take off my gloves take off my glasses then my helmet.
Benjamin
1690131569
One time I was there and there was someone playing music outside. That was an amazing vibe. Don't really like the maze of a line system but I like it better than what they are doing in Groton. But allowing me to walk up and talk to a person to place an order yes that might take a little bit longer but it's so much more personal and actually seems like good customer service compared to every other place in Connecticut. Please keep that going.Consider giving Veterans 15% like they do in Groton.
Aelix
1689891830
They have a good selection but the intake process is way too long for medical. They have fantastic product though
William P.
1689722586
I really don't want to be making this post. But I feel that it can't be left unsaid. In the past, I've just let it slide. Because I was happy with the rest of the service. But once again, the inner seal on my flower had been tampered with. I don't have a scale at home. I can't really check the weight. In my short time as a fine fettle family member, I've spent a considerable amount of resources at this location!!! And I would like to consider doing so. Please address this problem. Thank you.
Nicole C.
1686946727
I always have a great experience @ Fine Fettle Willimantic CT The staff are always helpful, courteous and in an upbeat happy mood. When I pick up at this location I feel like I am walking into a friends house because of the immediate acknowledgment of my presence and they way the staff greet me. I obtained my medical card a couple of years ago and have yet to have a bad experience. The products I have purchased are all good quality. I will continue to purchase from Fine Fettle Willimantic CT.
Tara M.
1686687049
Friendly staff, decent prices, and quality product. Highly recommend to anyone looking for a convenient and professional environment to pick up.Be sure to check your cartridges before you leave. They will not replace or refund cartridges that haven't been filled correctly.
Bill D.
1684683371
I have had an excellent experience with the folks at Fine Fettle every time I deal with them. Keep up the good work, you guys are awesome. My caregiver agrees. Thanks guys!
James S.
1684021277
First time coming here today to get a mother's day gift for my wife. Staff was friendly and helpful. Knowledgeable when I had a few questions and able to make competent suggestions. The walk in procedure was easy and the wait was not too long. Been a long time coming.
Fred's Slice of LOVE S.
1682109831
It's definitely a budding business!! Staff is very relaxed and happy. There is a slight pleasant smell of skunk in the air? Maybe they have it piped in? Overall it's most excellent dude & dudettes😎😎
angelonedance
1681923238
A decently organized dispensary with good products although pricey compared to Maine. I do recommend checking/asking the harvest date of your flower. My pre roll was good and professionally rolled but slightly stale in flavor due to its Nov 22 harvest date. It's kind of like getting stale roast beef at the deli.
Sierra B.
1681485572
Fine Fettle is an amazing choice for a dispensary, especially for medical patients. they are always extremely helpful and very friendly. Ive never had a problem here, and have only had positive experiences. Prices are great for medical patients, and sales are always going on.
Adam
1677883340
What’s the point of scheduling a time and you end up waiting. Why don’t they have a second pharmacist on a Friday night when it’s busy.No more. I would rather take the extra time to go to Massachusetts where the prices are much better and none of this waiting garbage.Won’t even use this place for emergency purposes.Reminds me of INSA. More worried about profits then customers.
Kevin V.
1677187703
I figured I’d change my review after talking a bit more with staff. I still wholeheartedly believe management needs to take better care of their customers and should better explain the product in more detail, there should be a way to talk with an agent while placing an order, and issues should not be laughed off as “it is what it is”. The people are good, the service needs to be improved on. Since you’re selling a service (since you are wholesaling, not developing a product), it should be treated as such. Customers (and their time) have been mismanaged by poor policy and lack of communication within the process of the transaction. As long as there is improvement, I will be back, and hope competition drives change within these companies when the marketplace eventually catches up with demand. I apologize for my own negative energy within my previous review (as well as in store) and hope it improves (drastically)
Gilly
1673637527
This place is extremely expensive, plenty of other dispensaries that charge half of what these guys are charging. 30+ minute wait just for simple orders. I’d avoid and just drive to Mass and go to the local shops. Better products and higher strains. Perfect if you’re 80.
Dina D
1673544292
I was impressed with this dispensary, until the last few months. Renewed my card long before recreational geared up for the supposed benefits. For months now medical inventory has been terrible. Can’t get my usual choices and my secondary choices. But, they’re all moved to the recreational side. AND All prices have increased ridiculously. Service has slipped too. They’ve been using code words to move the patient line if they’re busy which makes you feel rushed. I used to think they cared about their patients, now I see they care more about their profits.
Dawn's L.
1673467689
FF went on the news proclaiming nothing will change for medical patients other than the lines. That is not a true statement.What has changed is the menu. The prices have changed (gone up)and the options are less. It seems they are discounting the adult use prices and applying to them to the medical menu. This means loyal customers all of a sudden are paying more. When I asked why, they insisted nothing changed. I was a tad perturbed none the less. Don't wiz on me and tell me it's raining.Clearly they had no intention on informing their medical patients of this change, nor do they care.
Smokey 4.
1669924876
Large menu with many options for all the different ways you can enjoy this wonderful experience. Always feel excited when I am leaving this place to get home and try something new or even an old favorite that is back on the menu. Keep up the good work.
Eric S.
1668705827
Everyone at Fine Fettle in Willimantic is so friendly and helpful. This whole world is brand new to me. I can’t make heads or tails of all the options. They are always so knowledgeable and patient with me which means the world. Thank you for all you do!!!
Michael I.
1668602395
I have nothing bad to say at all about any of the staff here at Fine Fettle. From the "greeters" Miles, Hannah etc ., to the "budtenders" Nick, Dave, etc, to the pharmacists... I've never had a bad experience here with any of the staff. I go there on almost a daily basis too so I have plenty of interactions with everyone there. The "budtenders" are very knowledgeable about the products and I what they don't know they'll find out quick enough.... It's a warm, inviting place. With a comfortable, light, non threatening type of atmosphere. I've been to a few other dispensaries, and they are not even close to this place.
Elyse P.
1668192799
Absolutely love it here! The staff is amazing on both knowledge and friendliness! They always have everything we need and more! I always look forward to grabbing my supplies!!!
Anonymous G.
1668171649
I went here for 6 months:If you like to be treated fake nice and like your a baby who is lucky to find your way in go here and at $200 a oz being the cheapest you still get seeds (that wont grow). Every time I buy theraplant they have seeds. I now go to MA pay full retail with tax and get seed free stuff for $175 oz. To be fair I never brought up the seeds to anyone, just cant deal with peoples fake attitudes. Also wanted to use all my point as I knew I would never be back BUT no you cant use until a blue moon on a leap year... Just support anyone but this place.
Bryan S.
1666981433
Fine Fettle staff are awesome! Helpful, knowledgeable, and very personable. They can easily assist with finding the right dosage and strain for the symptoms of concern.
Dee L.
1660597861
Best dispensaryHigh qualityGreat systemAwesome consultant (pharmacist)Yup!! The bestGreat team and customer serviceWish first time discount was based off what you spent not just a 10$ spot but still appreciated l!Wish it was open later all week(Might be a Connecticut law though)Still the best!!
Robert N.
1657836424
These guys are top-notch. I've tried several medical dispensaries in Connecticut and hands down these guys are the best. Knowledgeable, efficient, and over-the-top friendly. These guys set the bar for customer service.
Trudy K
1657412352
I have always had a great experience at FF Wili! The staff could not be any better!My most recent order was unavailable, the staff were on top of notifying me and amending my order! Super fast!So happy they are here to serve our community!!👍🤗Craig K.
Michael I.
1656585889
I have nothing bad to say at all about any of the staff here at Fine Fettle. From the "greeters" Miles, Hannah etc ., to the "budtenders" Nick, Dave, etc, to the pharmacists... I've never had a bad experience here with any of the staff. I go there on almost a daily basis too so I have plenty of interactions with everyone there. The "budtenders" are very knowledgeable about the products and I what they don't know they'll find out quick enough.... It's a warm, inviting place. With a comfortable, light, non threatening type of atmosphere. I've been to a few other dispensaries, and they are not even close to this place.
Ryan F.
1656531671
Very nice dispensary. Staff is super friendly and knowledgeable about their products. Fine fettle has a point system so you can get discounts on their merchandise and free stuff. I would highly recommend this dispensary to anyone.
Sonia B.
1656107615
I had a great first time experience. From my initial call with Jane (pharmacist) to Hanna front desk to the young lady who checked me out (sorry I forgot your name). They are all friendly and so helpful. I definitely recommend this place to anyone.
Wendy R.
1655302365
This is my third dispensary due to moving and my absolute favorite. The staff is super friendly and very knowledgeable. They never seem to be short on stock or hit with technical issues. Love them!
Amanda L.
1654175824
I love everyone who works the so kind and happy all the time plus they have great products these guys are just amazing. Good people work here and always there to help you out. Five stars for me. Easy to pick up no fuss about it. Love these guys.
Beth C.
1654118837
The staff is always friendly & efficient. I’ve never waited more than 5 minutes for service.The environment of the dispensary is comfortable as well as informative. I spent 6 years using another dispensary. I’ve jumped to fine fettle. The prices are a bit lower & the variety of product is much greater.
Megan M.
1652986419
incredible customer service from the front desk to the pharmacy + always a warm, welcoming environment when you go in person to pick up your order. the online ordering system is easy + you can always call to talk to a person if you have questions or need more assistance. love the espresso brownie THC edibles by CT Pharma that they carry - they really help me with PTSD + health anxiety due to my neuroplastic pain condition. for me, only 2.5-5mg goes a long way, so 1 order of four (4) 25mg brownies can last me 2-3 weeks. i love fine fettle!
Elizabeth T.
1652981729
every time i come here i feel more welcome than the last! everyone working is always so kind and very helpful. all staff are very knowledgeable and can answer any questions you have. if i could give them 6 stars i would
Tuesday B.
1651776770
Absolutely love all my good people here!!! They have stellar customer service with a very knowledgeable staff. I look forward to coming in because I know that it will be a quick and easy experience every time.
Henry
1651243603
Very friendly, clean and well designed. Been here nine months. Best choice I made. Covid safety in full effect and the way they treat new clients is amazing ???? Thank You All ✌update it has even gotten better. 5+ ????UP DATE:They are still letting Me in ????.Time tested and getting ready for the New Friends ❤
jeremy B.
1651152453
This is the best dispensary hands down! They have a huge selection, the staff is very friendly and helpful, the place is clean and very secure. I would highly recommend anyone switching to this dispensary or new patients sign up here.
Fern D.
1651019829
Everything goes smooth with you guys. Thanks for the worry free experience. As always my patient is very pleased with the products. God bless you, stay safe...
LostIn S.
1650654230
Always very knowledgeable and helpful staff. I remember one year ago how hesitant I was coming in the first time. I’ve never felt more welcome than at F.F.
Will T.
1650474410
These guys are the best. Friendly staff that knows their stuff. Would highly recommend.
Cathy D
1650405278
Just wanted to thank all of Fine Fettle for doing such a great job of helping us during the last two years of pandemic! I am able to get product without contact and remain safe.
Jordan K
1646937573
Staff is friendly and helpful. Always a ton of different things in stock to choose from. Orders are ready super quick. They always have promotions and a points system to help you save money on your medicine too.
NikkiMae Y.
1645673116
Hands down the best buds and the most friendly customer service! so far the best point system in ct too! i save alot..thanks fettle!
Rb D
1645483617
This place is awesome. The staff is friendly and are always super helpful and go above and beyond helping. Fine Fettle is the GOAT.
Krystal M.
1645393581
Fine Fettle is the best dispensary in Connecticut.. The front desk guy is awesome... They really care about the people coming in.. that means a lot to me.. I was nervous coming there and they made me feel so welcome.. They also told me the best meds for the my anxiety and my pain... they really are awsome.so thank you.. Way better than caring nature.All the staff at fine fettle make you feel like you are a part of a family They are helpful
Joseph Michael C.
1645369906
I had many questions it being my first time . The staff provided me a tour, and information. Everyone was friendly
Henry
1644528240
Very friendly, clean and well designed. Been here nine months. Best choice I made. Covid safety in full effect and the way they treat new clients is amazing ???? Thank You All ✌update it has even gotten better. 5+ ????
Gloria D.
1643948745
Order online show your ID to enter. Fast and easy pick up of product. They have a pharmacist onsite for consultation.
Greg M.
1642860505
Great staff and great service. Sometimes the product isn't the best though-- a week or two ago they sold me some flower that was packaged in July 2021 (about 6 months ago). Overall I've had a good experience though.
Natalia B.
1639252716
I absolutely LOVE this dispensary. The staff are always incredibly friendly anytime I come in and I'm happy to see familiar faces still there after the year hiatus I had to take from being unable to afford renewing last year. The menu has grown in that time, not to mention the incredibly affordable prices. I just went in expecting to spend $65, walked out having spent less than $50! Their rewards program is unmatched, their product quality and quantity is amazing, and their customer service hits it out of the park every time. And even now that I'm able to go to any dispensary without having to fill out paperwork to switch, I find myself reluctant to because I feel like anywhere besides fine fettle will be disappointing compared to the service I've had here!
Christianna V.
1638038931
The first time I went, everyone was an absolute sweetheart and made me feel comfortable. The entire process was smooth and the website is super easy to use. I'm happy I found these angels
Kerri S.
1637377434
I came here as a visiting patient a few weeks ago, and within 5 minutes of being inside, I had decided to change my home dispensary to Fine Fettle. From the moment you walk in the door, the staff make you feel welcome and appreciated. I unfortunately am terrible with names, but the dispensary tech who helped me with my first purchase was so knowledgeable and took the time to tell me about the strains of oil I was getting, including their flavor profiles and the best voltage to vape them at. I had never gotten anything like that at my previous dispensaries! I was also pleasantly surprised when I saw that the intake packet had a pronoun field
ang P.
1636915436
I love fine fettle !! They make you feel like you are part of a huge family!! Everyone there is is awesome and sweet as hell!!
Amanda L.
1634839648
I love everyone who works the so kind and happy all the time plus they have great products these guys are just amazing
kailynn' H.
1632153597
They are super kind and they always help me out with all my questions. Every single employee there are the best. They always help me with the Best stands for my condition. Thank you every single one of you
brendan H.
1629326708
I switched over about a couple month ago from natures medicine, and the switch has been AWFUL. I thought it would get better after a little and figured I would give them time but boy was I was wrong. The customer service and overall treatment compared to nature’s medicine is absolutely HORRIBLE. They don’t treat you like patients here they simply just want your money. If I lived near another one I would have switched already. Oh and don’t you dare go against one of the rules or you will be sent to time out!! I dread every trip I have to make to fine fettle, man do I miss nature’s med.
Angela B.
1628512688
So happy I made the switch over to Fine Fettle in Willimantic. Great staff...large and well kept retail space. They keep a GREAT inventory of products! It's so nice to have choices again!! Thanks Fine Fettle Fam!
Kyle R.
1627229813
After switching from the Mansfield location I've had nothing but complications and problems coming here Every time I try to place an order it seems like there's a problem with my order being sold out or on hold for someone, And the time frame that they give you to pick up your product makes 0 sense If I place my order online i should be able to come pick up my order at my convenience. The Mansfield location never had that problem I was able to place my order and walk in within 5 minutes and get my order. also closing at 5pm on Saturdays and not being open on sundays gives patients that work very minimal opportunity to get their medication during the weekends. One thing I do like about the place is it's discount program and the bulk bundles they give off of buying in bulk. I hope this place Realizes the opportunities where they need to get better And fix some of problems they have.
Mary D.
1627066743
I have had my medical card in 3 different states & can honestly say you can't beat the service, quality and overall value I find at Fine Fettle, Willimantic. The whole family aka "staff" are super friendly, helpful and makes each visit an exceptional one 🙂 They have a great selection and their concentrates are top notch!! I highly recommend Fine Fettle to all of my friends and family 🙂
Christina E.
1625078471
Ive been coming here for over a Year. People are friendly and educated on items. They are pet friendly which is cool. I rarely have to wait to get inside. In and out quickly.
Brandi R.
1622739950
I love the employees! Shout out to Frankie for answering all my questions and really helping me find what products are right for me. Great atmosphere, great service!
Rhonda B.
1622417023
Transferred from Natures Medicine dispensary to fine fettle. Much less accessibility with new hours. Also disappointed in there point system and smaller compassionate care discount. So far staff are great!
Brandi R.
1621616423
I love this place! Giving a shot out to Frankie! Excellent customer service! Everyone is so friendly. Great atmosphere!
Charles L.
1621290462
Fine fettle Willimantic is the best dispensary I've ever been a patient with.they have a great selection of truly medicinal quality products.Haley,Hannah & front staff are always super friendly and welcoming. The pharmacists in the back are very caring and knowledgeable.They always take the time to answer any questions you might have while confirming your order.I always have massive anxiety going just about everywhere. Following my first visit with fine fettle I was comfortable enough to speak with the employee's with more than "Hi" "bye" ????????
Lori I.
1620927367
What's not to love about Fine Fettle? Great atmosphere, great product selection, great points program and most of all great people! Hannah, Miles, Haley, David, Andrew, Frankie, to mention a few, always go above and beyond to help in anyway they can. I even pass a dispensary much closer to me for the better experience that is Fine Fettle. Love Love Love you guys!!
Eric
1620077050
I really enjoy the atmosphere that is created here. Everyone from right at the door to the sales floor is extremely friendly, and helpful. I really appreciate that they take the time to talk with their patients and really get to know you. Fine Fettle specifically does a terrific job at making their patients feel like family. The entire team goes above and beyond to make sure you and your needs are taken care of!
Jasmine Cruz L.
1620058010
The best dispensary in CT! Truly a unique experience. They treat you like familyfrom DAY ONE. Product selection is great. Love this place!
alexandria C.
1614713073
I Love everything about this location the staff Miles and Hannah great you with a smile a laugh and make you feel at home like you don't want to leave Andrew and David are always on top of everything for you MILES AND HANNAH always remind you if you need a new temporary card they remind you multiple times a month before its due then remind you till the day it is do .. they are fast and efficient courteous and respectful . They are an amazing crew ❤ I've been to other locations and this one tops them all on gawwwwwwwdddddd I love the crew they always keep up with me even wrote me a sympathy card when my cousin was killed they care and they are rare ❤
Jeffrey T.
1611954893
The staff here are top notch! They are extremely friendly and knowledgeable! There is plenty of well lit parking and it's always easy to get in and out! 5 Stars!
Mikayla H.
1611456926
I LOVE Fine Fettle! From the moment you walk inside you are greeted with the friendliest people that just make you feel welcomed. When you get to the area for payment, the staff behind the counter are so knowledgeable and i was offered free swag which was something I never used to get at my previous dispensary! Kicking myself in the butt for not switching sooner! I also love their rewards system; that’s always a plus.
Michael
1607744559
As far as medical marijuana dispensaries in New England go, they don’t get much better than Fine Fettle. Everything from the staff and the physical locations to the website and online menu is awesome. I’ve been a patient at the Willimantic location since shortly after they opened and have never had anything but a positive experience.
Katrina J.
1605112626
I could not be more happy with my choice to go with Fine Fettle for all of my medical marijuana needs. The location itself is so bright and welcoming. Add on the friendly helpful staff and you're in for a fantastic experience! Especially if you're a new patient like me. I was pretty uninformed on what certain things meant and the differences in products. The pharmacist who did my call prior to my first visit was so patient and answered every question I had! This helped me pick a few things to try for my first purchase and I can't wait to come back.
C E
1602890451
Overall a great place! Clean environment and peaceful atmosphere. The people that work there are great as well. Very friendly and accommodating. I have not been to any other Dispensary in the area and am content coming to this one. Choices of product is awesome as well.
jeremy B.
1600744833
This is the best dispensary hands down! They have a huge selection, the staff is very friendly and helpful, the place is clean and very secure. I would highly recommend anyone switching to this dispensary or new patients sign up here.
Justin B.
1600727927
I love the staff at fine fettle in willimantic CT. They know what I like and always find ways for me to save money. The products at fine fettle are top of the line! Reasonable pricing!! Thank u fine fettle for good health!!
john H.
1598560833
I was working on a review here, and was about half dome when I decided to take a food b reak.Sadly, when I returned to my writing ,my mostly-completed review was gone! "@#-+$¥,2&",I exclaimed. So,l decided on a rewri,and here it is.ttI've enjoyed the benefits of Cannabis in every form imaginable for the last 50(gulp!)years,and I couldn't be any happier than I am now to be writing this review of such a classy operation as the Fine Fettle.This fine dispensary is the second l've belonged to.I was a patient at Thames Valley Alternative Relief for over 2 years,and have nothing but praise for this highly professional, kind organization. However, when the Fine Fettle opened its doors in my backyard,I just had to come in for a closer look,and was delighted at what I found.The "Fettle Family"opened its arms and took me in!Lots of smiles, together with a friendly bright,mellow ,and very knowledgeable staff made me want to stay all day .. REALLY!The inside is bright and airy The atmosphere is calming and feels "safe",which is a nice touch for patients with PTSD or anxiety disorders.This, the sales room,is where you pick up your order and ask any questions you need answered.If something is sold out or you're a little short on cash,they'll work with you so you can get something nice,and leave with a smile. It's "cash only", but no worries,as they have an on-site ATMSo... walk,run,crawl,fly,or drive to the FINE FETTLE.You'll be glad you did! And don't forget your masks. No entrance without one!☮️ and Fine Fettle,John HennesseyStorrs-Mansfield,CT
Richard W.
1598540241
These folks down here are of the friendliest folks I've ever meet. Awesome atmosphere...keep up the great work
Marissa G.
1598422140
IF YOU ARE LOOKING FOR A DISPENSARY TO GO TO, I RECOMMEND FINE FETTLE!!I prayed for a while that I would be able to find some sort of medicine to help me. Thank God, Marijuana was that for me, and I was very blessed to be approved for a Medical Marijuana Card, and a patient at Fine Fettle Dispensary!All the staff there go out of their way to help you, and help your experience there be great every time. The staff there answer the questions I have, along with recommending strains that I might like!The reward points are great. Helps me save and get more for my money. Sharing pictures or videos of the products you buy there on insta earns you points monthly as well!I’ve gotten cool swag bags there! They love to treat their patients ❤️The online menu is easy to use for pre orders. Thank you for all your hard work Debbie, David, Erin, Miles, Hannah and to all the Fine Fettle staff! God bless y’all ????
Elise E.
1598409077
I've been an MMP dispensary customer in Hartford, Uncasville & also Willimantic Fine Fettle.Hands down they are THE BEST at Fine Fettle in Willimantic.The best staff, best product availability, best atmosphere, best expediency, best communication, literally THE BEST to every degree.Staff are all knowledgeable, genuinely committed individuals, each bringing their own style to the group as a whole. It's very evident they Love the program & patients. Going to Fine Fettle in Willimantic is a complete joy, from beginning to end ????
Hitch S.
1598403387
I really love how neat and clean the store is. The staff are amazing and so polite I really enjoy the help given when I need a product explained.
Sarah D.
1598402285
Fantastic!!! The staff is amazing and very knowledgeable and helpful, product availability is awesome I would highly recommend fine fettle to everyone! Thanks to this amazing team for everything you have done for us!!!
