Bluepoint Wellness Dispensary in Westport, CT

Austin R.
Austin R.
1713381715
All staff was extremely nice, jessica was extremely informative and made sure I had all my questions answered.
Shannon S.
Shannon S.
1713226109
Erica was amazingly helpful! She was very knowledgeable about different cannabis strains and helped me get a few ideas on how I can change up my intake at home!
Bob N.
Bob N.
1712597042
First time visitor with an incorrectly placed order.From the front door and all the way through nice peopleCould not fix part of my order but I will be back
James M.
James M.
1711840790
He was very nice, and was able to add something to my order very quickly. Thank you !
Pamela S.
Pamela S.
1711154541
Hylah was very friendly and nice also very efficient. She was smiling and cheerful. Thank you 😊
Stephanie E.
Stephanie E.
1707690071
Shout out to Gabby and Brenda who have made me feel welcome when I come inside. They are the reason this review is so high. I am switching dispensaries after my second uncomfortable encounter with the owner this past Friday. I had been with Zen Leaf about 4 years until then. Customer support on the app gives very different answers than what was exchanged in person, and although the owner gave me my $10 off very grudgingly "this time" (apparently being a weekly regular customer means nothing), I will spend my money where I feel this shouldn't have been an issue at all.
u g
u g
1706281626
Staff is nice, place is nice, they all smile and are kind… HOWEVER only go here if you want to get ripped off or pay absurd amounts… I’m current a medical patient who relies on cannabis derived products and it’s a shame what’s going on… it may have nothing to do with the dispensary itself, but this is just a heads up! Local dealer or Massachusetts for people who are heavy users because it’s obviously unaffordable
Megan T.
Megan T.
1703950200
I love coming to Caring Nature as this was my first Home Dispensary back in 2016. Now I have never ever had an issue with any employee. Everyone is so welcoming and friendly. Very helpful and they will help with any questions you may have. Last time I had Emily who helped me get my 20% off Coupon I had on the app but it wasn't showing on their end. Well just a phone number glitch. She did everything to help me with no hesitation. Today I had Maria who was welcoming and very sweet! I liked her vibe! No matter what I always leave with a smile on my face just because of how the employees make you feel. They greet you by name once they know your face! Gabby is Awesome she's been there since I started going here and I had changed dispensaries because I was closer to Milford, plus Curaleaf had great prices and the loyalty points are faster as you get 5% back of what you spend which is awesome i wish they all did that! So I didn't come here for like a year or more and I got the best greeting when I walked in! I think theres been a Flower shortage as no one else really has anything but Caring Nature I guess because its still Medical Only! They didn't prepare properly for the rec usuage which sucks for us MEDICAL PATIENTS whom are supposed to be priority but its all about money! And we dont get taxed and we get better pricing and deals and access to things rec customer's do not! But Overall a great dispensary and I would definitely recommend if you have your medical card to go visit them! They're Awesome!!
Tristan E.
Tristan E.
1701133054
Hylah, Charles, Gabby, really the whole team here are amazing and why I keep coming back. Hylah was super helpful as usual with my order. I felt informed and her customer service skills were on full display. Ten out of ten would recommend
Justin C.
Justin C.
1699295478
I've always had the most pleasant experience with each and every team member that works there. Friendly, patient, and always smiling! Love this place.
Sean F.
Sean F.
1698875193
At first I really liked Caring Nature. The people are awesome and it’s always a good experience even when it’s busy. However Zen Leaf/Verano refuses to allow them to order enough product to keep the dispensary stocked. Medical patients are being screwed over so they can provide to the recreational market. It’s all about money and they don’t care about patients who actually need this. I emailed them a few weeks ago to express my concerns and my email was never returned. I transferred here 8 months ago because they had the things I needed in stock when the other dispensary I was going to didn’t. Now I am transferring again since they refuse to address their inventory issues. We need producers and dispensaries that aren’t owned by money hungry corporations.Update: Emailed them as requested and gave them a day and time to call me and unsurprisingly they never called.
Pamela S.
Pamela S.
1698687618
Charles is ALWAYS so friendly and cheerful. Most of the time I’m in he always helps me. Everyone at the dispensary is really nice and this is my favorite dispensary in the state!! And now with their extended hours, it’s even more convenient.
Lucinda V.
Lucinda V.
1698354197
The staff is always helpful and knowledgeable. Great atmosphere! Wonderful customer service! Shout out to Brenda and Charles. It was my first visit in a few months and I felt like I never left.
Mike M.
Mike M.
1698216268
Knowledgeable representatives providing professional customer care from the time you walk in the door until the time you leave. Great people over at the Zen den!
brian B.
brian B.
1698156023
The people there are Awesome. It's too bad that zen doesn't ever stock anything here. Don't waste your time here. They want you to go to their other stores farther away instead of stocking waterbury.
Willow G.
Willow G.
1691155532
It's Me! First time there, transferring from another dispensary was comfortable and easy peasy. Happy with my choice.
Reno C.
Reno C.
1690816557
The staff is always very helpful and very courteous to the patients. They are all awesome!
Paul R.
Paul R.
1690262913
Excellent customer service, Charles even helped me get a better product at a cheaper rate with my points. Big thanks to the amazing team!
Matthew S.
Matthew S.
1689192369
Gabby, Brenda, and Charles were all great this morning. Always makes me happy when I come out of there. And not because I have my medicine. Because they are so friendly and kind, and treat you like a friend! Love it here!
J C
J C
1689182755
Transferred here, today was my first visit. Extremely friendly from start to finish. a very smooth transition… in and out!
Nick M.
Nick M.
1687250361
This is my home dispensary. I am very sick and because I work for a different dispensary over an hour away I cannot afford the meds I need without my industry discount. The pharmacist was very rude and offered me old moldy Theraplant flower after telling me “THIS IS A BUSINESS I CANT GIVE THAT TO EVERYONE” though I’m in the industry. That to me shows he’s money hungry and this place has lost its touch. Even Müv (their name in Florida) said that it is not right. I don’t suggest this place anymore unless you want to support people like that. It’s a shame really.
See C.
See C.
1684354868
This place is literally the least stocked and highest priced dispensary in the state. They have nothing in comparison to every other place. Their prices suck. Why they charge more in waterbury, I'll never know.The staff are great. Very friendly people, but that doesnt make my wallet feel any better. Check out the price difference at other dispensaries and you will see for yourself. There isn't a shortage. CARING NATURE s gouging us.
Mick P.
Mick P.
1680804605
Always a pleasure with Ariana. She’s fairly new at caring nature but she carry’s a demeanor and candor of a long time veteran. A pay raise should not at all be a dubious proposition for such care and effort on her part.
Kayla G.
Kayla G.
1680437281
I felt super comfortable talking to the pharmacist, Tom. He took the time to educate and inform me on the best treatment options based on my individual needs. He was professional, caring and kind and so was the rest of the staff! I left feeling hopeful and positive.
Sean F.
Sean F.
1676309310
Visited Caring Nature for the first time today. The staff were all super friendly and welcoming. The pharmacist, Herold was very helpful and nice. I was able to get the products I needed and get in and out very quickly. My preorder was ready super fast, unlike other area dispensaries that require at least 4 hours before you can pick up your order. My first experience with Caring Nature was so positive, I think I will be switching dispensaries permanently.
Mrs. R.
Mrs. R.
1675780220
The people working there are fantastic and friendly. It's always clean and even the people who come here are great......My only issue is of late there has been no real selection of flower or baked edibles in the last 2 months and the prices are steadily increasing. I used to be able to get something decent for under $30 now everything is $36 and better. It seems as if med patients are paying rec prices. Its becoming unaffordable
steven P.
steven P.
1675110483
Love her!!! She’s always very pleasant with me and helps me with all my questions. Thank you so much 😊 I know I can be a pain sometimes but I really appreciate your time. She’s definitely a keeper 👍👍
Jayne F (.
Jayne F (.
1673649077
Been going for years, excellent customer service, interior is inviting, and has a good range of products. Dispensary techs have always steered me well to the right product for the desired effect. Love this place, wouldn't get my medical cannabis anywhere else
Brianna T.
Brianna T.
1673642658
This dispensary is awesome! From the ladies at the front desk to all of the workers! They’re so friendly, quick, and are able to answer any questions you have! 10/10 recommend! I’m a regular and they know me as soon as I walk in, always get a friendly hello and some back and forth banter. Love it here!
Nancy E.
Nancy E.
1673386876
Katiana was a great help! She helped me pick the right medication for my pains and aches. As I walked in she was doing her glass shelves re-organizing them. Looked like she’s a hard great worker. She was very nice polite and respectful.
April M.
April M.
1670699170
Jess was so helpful during our consultation guiding me according to my needs. Very knowledgeable, professional and kind.
Sarah A.
Sarah A.
1670603615
Friendly, happy staff. They are always going above n beyond to make sure all the patients have a good experience. Any time I have a question they always help me! Thanks!!!
Jose E G.
Jose E G.
1670016482
Always quick, kind, helpful. Only drawback is that they stopped carrying AGL products. They us3d to have multiple strains of AGL. My favorite being indicol jk. They havent had jk in months. I have a friend in bridegeport and his dispensary always have AGL. I want my JK back.
Sean P.
Sean P.
1668880536
Very knowledgeable and nice. Greeted kindly. Double checked my order in front of me to make sure everything was correct.
Sarah A.
Sarah A.
1668010247
Friendly, happy staff. They are always going above n beyond to make sure all the patients have a good experience. Any time I have a question they always help me! Thanks!!!
Inner S.
Inner S.
1667936890
It's so nice to walk into a business and they remember your name! From my first visit to today, every employee has been kind and helpful, even going above and beyond their job (a few times) to help me out. I have even told my doctor how great Caring Nature is so he could let others know. A huge thanks (and loud shout out) to Charles for his help today!
Katrina C.
Katrina C.
1667840613
Always Professional, Courteous, & Knowledgeable. I’m never disappointed in how they treat me. I highly recommend Caring Nature. Thank you all for your Wonderful Customer Service.
See C.
See C.
1666780927
The employee's are great. The store sucks. The only thing getting high here are their prices. They never have sales and the selection is minimal compared to other stores. Dont take my word for it. Do the reaearch.
If you’re looking for anything AGL, forget it. They only carry Theraplant, CTPharma & Curaleaf. Tired of going through multiple strains, spending money for medicine that that doesn’t even compare to CERTAIN AGL strains, which they don’t even have!
Tim
Tim
1661438485
They are kind courteous and professional. All you have to do is ask and they'll have an answer for you. They've been so kind with everything I've been through and I appreciate everything they do. They're good people and I like giving my business to good people
Jason B.
Jason B.
1660861153
Always a friendly place with smart staff and a nice smile. Never bad to me no matter what the situation and always gets things done correctly!
Terri P.
Terri P.
1656017204
Everyone at Caring Nature is friendly and has extensive knowledge of the products they carry.Caring Nature isn't just a place to purchase medical marijuana, they treat you like family ❤️
Darryl
Darryl
1654607826
Have always enjoyed my marijuana and because of this I was able to get my license to be a medical marijuana user and I get a very good selection and the highest quality marijuana you can get I don't have to tell anyone that if you can go to a store and buy something and not have to deal with people you don't know who might rip you off in the process thank the good Lord we have caring nature dispensary
David R.
David R.
1653244424
Always my favorite stop when I get out. People, products and costs fit perfectly with my budget. Always warm and friendly staff there to help guide me with the best products that will help me the best. Looking forward to seeing them again. Sincerely David E.Rhodes
Eric C.
Eric C.
1652545214
Always efficient, kind, helpful and welcoming. The staff goes above and beyond to satisfy patients. I would recommend this dispensary to anyone and everyone in the area
Jason B.
Jason B.
1651718650
Always a friendly place with smart staff.Never misconceives any situation and always gets things done correctly
alex S.
alex S.
1649837435
My spot for medicine. Top notch always a smooth process. Owned by Verano $VRNOF just incase you wanted to buy some shares. Looking forward to seeing the business grow.
Erin P.
Erin P.
1646928013
Caring, friendly, knowledgeable staff, clean facility. Can't say enough good things about the staff and what they offer!
Music M.
Music M.
1646256852
Always a friendly place with smart staffNever misconceive any situation and get things done correctly
Gareth B.
Gareth B.
1646226478
Cold at reception. Not welcoming. I feel like I’m bothering them. If both receptionists are on the phone be prepared to awkwardly wait by the counter until they decide to acknowledge you. Mark is very nice.
Gareth B.
Gareth B.
1646176144
Cold at reception. Not welcoming. I feel like I’m bothering everybody there. I know pharmacists are in demand right now but they’re starting to get a little too big for their britches. Especially at this place. Mark is very nice.
Ashley D
Ashley D
1645714001
I have to say, and I won’t bore you with specifics, the two women at the front desk were incredibly rude. I came in shortly before closing due to a miscommunication/misunderstanding between myself (a brand new patient to this facility) and a very polite technician who helped me over the phone prior to my arrival. I was told they would not be filling my preorder because they needed to obtain my information from another dispensary that was currently closed (this was without even checking to see if the other facility was still open, which I personally knew it was because I am a former employee of this other facility). They didn’t attempt to help me at all, so I took it upon myself to call my old job and get the pharmacist on the phone. This phone call took all of 120 seconds to complete. I was overly apologetic to the front desk staff for coming in late, but that I had just sat in an hour and a half of traffic due to a trailer rollover on I-84. The front desk woman also called into the back and barked at someone and said “tell David no more new patients after 5pm!” and slammed the phone down. Shortly thereafter a very sweet young lady named Lilly came out and escorted me into the back to get my preorder. I also got to meet and speak with David, whom I had spoken with earlier and apologized for my confusion and lateness. Mark, the dispensary manager, then came out, spoke to me, and absolutely rectified the situation by thanking me for my business, apologizing for the inappropriate behavior, and gave me a free product. When I was in the middle of this debacle I had decided to never go back because of the front desk staff. Mark, Lilly, and David changed my mind immediately just by being decent. Will be going back absolutely, hopefully to receive a better greeting! ????
Emily B.
Emily B.
1644606040
I've been coming here almost 3 years. There are great products available. The staff are always available to answer questions and are super knowledgeable and friendly. I'm in and out in very little time and have never had an issue or inconvenience in any of the years doing business there. I'm very happy with my dispensary choice.
Joseph B.
Joseph B.
1644273060
Awsome place great people great service. I will put it this way, I had to transfer to another dispensary for some maintenance being done on caring nature's system's for 1 day. Let's just say the service was not comparable to the excellent service at caringnature dispensary. I will continue to renew my medical marijuana card and continue with caringnature as my dispensary.
Great business. Great customer service and staff is very friendly
Eric S.
Eric S.
1642804314
Always a wonderful experience! Friendly, knowledgeable staff.
Richard C.
Richard C.
1640715290
It’s close and convenient which is a plus. But they run out of stuff you want. Then offer a lesser product at almost the same prices as the premium. But staff is totally awesome. It’s good we have places around the state to choose from now to get what we want when we want it. But great place to do business with.
Leiloni B.
Leiloni B.
1640660733
Good place of business, friendly respect employees. Always helpful to anyones needs. And caring nature isnt afraid to give back and show appreciation. Kevin simmons.????
Avi B.
Avi B.
1640625200
If you want the rudest and least helpful front office worker who berates every person she deals with, then be my guest and use this as your dispensary. If you’d like to get helpful and decent service without wasting your time, maybe try somewhere else.
Kristine R.
Kristine R.
1640205521
Great quality, good price. Just wish they would start selling recreational since it's now legal!
Terri P.
Terri P.
1639243299
Everyone at Caring Nature is friendly and has extensive knowledge of the products they carry.Caring Nature isn't just a place to purchase medical marijuana, they treat you like family ❤️
Charlie S.
Charlie S.
1638635898
Caring Nature Dispensary is a big help.The staff goes above and beyond to help answer any questions and are very polite and courteous.Always a pleasure going here.Been here for years.My only complaint is I never got a T-shirt...lol
Elsa R.
Elsa R.
1638487542
Staff was great!Entrance is not handicap accessible which was a bit difficult for me.
Erin P.
Erin P.
1630102162
I honestly couldn't ask for a better experience...highly recommended...the staff is so kind, helpful and knowledgeable. Facility is always clean and well run. Variety of high quality products. I couldn't imagine going anywhere else 🙂
Jennifer F.
Jennifer F.
1628295851
This has been my MMJ dispensary for over 2½ years. Everyone here is wonderful, knowledgeable, and very helpful. I wouldn't go anywhere else!
Ferit F.
Ferit F.
1627912295
People in these terminal are very friendly and very helpful for everything ,I never change these place in CT .
A A.
A A.
1626974975
I had a very great first experience, very professional and informative ???? glad to be part of the Caring Nature Facility ????
Eddie T.
Eddie T.
1626893468
I’m gonna start with a 1 rating since I’ve never been their but I have graduation to attend to and then after that I want to check this place out, my second opinion should be a bit better depending on how their service and product is.
Deneard N.
Deneard N.
1623355789
Staff is always down to earth and friendly. You feel at ease being there. There's an ATM inside, incase you forget cash. Never had a negative experience here.
Nathan L.
Nathan L.
1623259422
I just started coming and I love the place. The Ladies in the front were extremely helpful and nice.
Ron A.
Ron A.
1620561243
They reàlly know their products. The Staff are caring, professional and know how to help.If you expect the most from your marijuana choices it can be rather complex.There is more to this process than meets the eye and the Caring Nature Staff meet that challenge head on.NICE!!!!!
Joe C.
Joe C.
1619098168
I love this place! The girls at the front were a great help and had good personalities that make you feel welcome and comfortable. The pharmacist was terrific he answered all my questions and had incredible knowledge of all their products. Kudos guys your doing a great job keep it up! HIGH-ly recommended ????
Krystal M.
Krystal M.
1618420923
The staff are so nice, they always have a smile. They care for their people
Christine P.
Christine P.
1617918458
Best dispensary I've found!! Staff is paid back and fun, pharmacists are knowledgeable and take their time to explain items to you and offer alternatives. I am upset Theraplant stopped producing my medication though. The 200mg THC pills aren't made anymore and the 100mg ones cost almost double.
Doctor R.
Doctor R.
1617321150
This is a wonderful dispensary with a very knowledgeable and helpful staff. I wish the prices were cheaper, however! This stuff helps my neck and back pain a lot!
Jedimaster 0.
Jedimaster 0.
1617272225
Outstanding Dispensasry. I been around. Coast to Coast and all in between. Our dispensary here is EAZILY one of the best w some of the strongest medicine I ever had/heard of!(35% thc flower?!?!?!? ❤!) Lots of choices... A wonderfully beautiful/helpful/freindly staff TOPS it all off ???? SO recomended!
O F
O F
1617220981
I'd like to see what type of person would leave a negative review here lol. The staff has always been great, great product. Also they always apply my military discount without any issue. I'll be coming here for years to come. Thank you to CND for taking care of the community and vets like myself.
Benjamin P.
Benjamin P.
1614980901
I found everyone seems to be respectful, perfessional,and quick with getting you in and out, even with the high demnds and covid saftey protocols.
Jason P.
Jason P.
1614757851
Awesome place great people’s to talk to and help you find the right stuff.
Ken H
Ken H
1613672535
While I will say most the staff are friendly and nice , their are some new people their, and some staff who’ve been their that are very disrespectful. They have flaunted their authority on numerous occasions , having attitudes , being very disrespectful and unprofessional. Make sure you park in a space , or they come out like the mafia speaking very disrespectful barking orders and threatening to ban you unless you listen to them. When you complain, the manager will stick up for the staff who just assaulted your vehicle(because you wouldn’t respond to them) and tell you your wrong for not following the orders given. First of all their dispensary workers, not the police, the parking police , or anyone of authority which seems to be confusing to them and titles begin to go to their head. Long story short, be prepared to deal with drama on occasion. If you have ptsd, problems with authority, or anything mentally ill with you , they will not be considerate and will stick up for disrespect soly, their words, because their employed by them. To end this I will say not everyone their is like this and the owner is the nicest guy. Please give them what they deserve one starspecifically for the disrespect maybe then they’ll treat their customers a bit better PS it doesn’t take a degree to be a Dispensary worker so once they’re given a badge with their picture on it they feel like they have one be aware of the information you get regarding the strains Most of them read off of a script when a reality they don’t know what the hell they’re talking aboutOne star all day
Roman G.
Roman G.
1611429169
Great customer service people really friendly help you
Robert D.
Robert D.
1609255584
Good people.. nice staff!
Jay
Jay
1609109268
Best dispensary in the state I wish they opened earlier and closed last 6 though
Tone Dolph (.
Tone Dolph (.
1608657607
Very professional very helpful in reliable thanks a lot Loki
David D.
David D.
1607755084
The are very caring ! WelcomingAll around great people ????????????????????
Ken H
Ken H
1607717039
While I will say most the staff are friendly and nice , their are some new people their, and some staff who’ve been their that are very disrespectful. They have flaunted their authority on numerous occasions , having attitudes , being very disrespectful and unprofessional. Make sure you park in a space , or they come out like the mafia speaking very disrespectful barking orders and threatening to ban you unless you listen to them. When you complain, the manager will stick up for the staff who just assaulted your vehicle(because you wouldn’t respond to them) and tell you your wrong for not following the orders given. First of all their dispensary workers, not the police, the parking police , or anyone of authority which seems to be confusing to them and titles begin to go to their head. Long story short, be prepared to deal with drama on occasion. If you have ptsd, problems with authority, or anything mentally ill with you , they will not be considerate and will stick up for disrespect soly, their words, because their employed by them. To end this I will say not everyone their is like this and the owner is the nicest guy
Beth S.
Beth S.
1607634213
Friendly staff, knowledgeable technician, and a welcoming environment. I transferred from another dispensary when I moved and I was happy to learn that Caring Nature is just a great as the other dispensary.
daranelson
daranelson
1607123374
Great people great products ????
Tracy A.
Tracy A.
1604962083
Friendly and knowledgeable people here.
Christine F.
Christine F.
1603506800
Staff friendly and product excellent.
Big C.
Big C.
1602793444
Love This place.!! Very helpful pharmacist & Great Staff.!! Very knowledgeable.!! Definitely Recommend Them.!!
Janet B.
Janet B.
1599141060
The entire staff is awesome!! Always helpful. They are the best dispensary.
Nea R.
Nea R.
1594845319
Super nice and friendly welcoming staff. Your money goes further here because they appreciate their customers. I recommend this dispensary above all others in CT. Great job guys. ????????
George M.
George M.
1594475897
Absolutely amazing staff!!! Product choices are good.
Edward G.
Edward G.
1594302780
Great environment. Positive and very helpful employees. Super friendly and sweet????
Next Reviews
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1460 Post Rd E
Westport, CT 06880

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    ATM Available On Site

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    ABOUT THIS DISPENSARY

    Bluepoint Wellness, located at 1460 Post Rd E in Westport, is open to serve the cannabis community.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Bluepoint Wellness in Westport does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Westport.

    Purchasing Marijuana Products at Bluepoint Wellness

    Preparation Helps: See what’s available ahead of time. If Bluepoint Wellness in Westport online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Bluepoint Wellness has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Austin R.
    Austin R.
    1713381715
    All staff was extremely nice, jessica was extremely informative and made sure I had all my questions answered.
    Shannon S.
    Shannon S.
    1713226109
    Erica was amazingly helpful! She was very knowledgeable about different cannabis strains and helped me get a few ideas on how I can change up my intake at home!
    Bob N.
    Bob N.
    1712597042
    First time visitor with an incorrectly placed order.From the front door and all the way through nice peopleCould not fix part of my order but I will be back
    James M.
    James M.
    1711840790
    He was very nice, and was able to add something to my order very quickly. Thank you !
    Pamela S.
    Pamela S.
    1711154541
    Hylah was very friendly and nice also very efficient. She was smiling and cheerful. Thank you 😊
    Stephanie E.
    Stephanie E.
    1707690071
    Shout out to Gabby and Brenda who have made me feel welcome when I come inside. They are the reason this review is so high. I am switching dispensaries after my second uncomfortable encounter with the owner this past Friday. I had been with Zen Leaf about 4 years until then. Customer support on the app gives very different answers than what was exchanged in person, and although the owner gave me my $10 off very grudgingly "this time" (apparently being a weekly regular customer means nothing), I will spend my money where I feel this shouldn't have been an issue at all.
    u g
    u g
    1706281626
    Staff is nice, place is nice, they all smile and are kind… HOWEVER only go here if you want to get ripped off or pay absurd amounts… I’m current a medical patient who relies on cannabis derived products and it’s a shame what’s going on… it may have nothing to do with the dispensary itself, but this is just a heads up! Local dealer or Massachusetts for people who are heavy users because it’s obviously unaffordable
    Megan T.
    Megan T.
    1703950200
    I love coming to Caring Nature as this was my first Home Dispensary back in 2016. Now I have never ever had an issue with any employee. Everyone is so welcoming and friendly. Very helpful and they will help with any questions you may have. Last time I had Emily who helped me get my 20% off Coupon I had on the app but it wasn't showing on their end. Well just a phone number glitch. She did everything to help me with no hesitation. Today I had Maria who was welcoming and very sweet! I liked her vibe! No matter what I always leave with a smile on my face just because of how the employees make you feel. They greet you by name once they know your face! Gabby is Awesome she's been there since I started going here and I had changed dispensaries because I was closer to Milford, plus Curaleaf had great prices and the loyalty points are faster as you get 5% back of what you spend which is awesome i wish they all did that! So I didn't come here for like a year or more and I got the best greeting when I walked in! I think theres been a Flower shortage as no one else really has anything but Caring Nature I guess because its still Medical Only! They didn't prepare properly for the rec usuage which sucks for us MEDICAL PATIENTS whom are supposed to be priority but its all about money! And we dont get taxed and we get better pricing and deals and access to things rec customer's do not! But Overall a great dispensary and I would definitely recommend if you have your medical card to go visit them! They're Awesome!!
    Tristan E.
    Tristan E.
    1701133054
    Hylah, Charles, Gabby, really the whole team here are amazing and why I keep coming back. Hylah was super helpful as usual with my order. I felt informed and her customer service skills were on full display. Ten out of ten would recommend
    Justin C.
    Justin C.
    1699295478
    I've always had the most pleasant experience with each and every team member that works there. Friendly, patient, and always smiling! Love this place.
    Sean F.
    Sean F.
    1698875193
    At first I really liked Caring Nature. The people are awesome and it’s always a good experience even when it’s busy. However Zen Leaf/Verano refuses to allow them to order enough product to keep the dispensary stocked. Medical patients are being screwed over so they can provide to the recreational market. It’s all about money and they don’t care about patients who actually need this. I emailed them a few weeks ago to express my concerns and my email was never returned. I transferred here 8 months ago because they had the things I needed in stock when the other dispensary I was going to didn’t. Now I am transferring again since they refuse to address their inventory issues. We need producers and dispensaries that aren’t owned by money hungry corporations.Update: Emailed them as requested and gave them a day and time to call me and unsurprisingly they never called.
    Pamela S.
    Pamela S.
    1698687618
    Charles is ALWAYS so friendly and cheerful. Most of the time I’m in he always helps me. Everyone at the dispensary is really nice and this is my favorite dispensary in the state!! And now with their extended hours, it’s even more convenient.
    Lucinda V.
    Lucinda V.
    1698354197
    The staff is always helpful and knowledgeable. Great atmosphere! Wonderful customer service! Shout out to Brenda and Charles. It was my first visit in a few months and I felt like I never left.
    Mike M.
    Mike M.
    1698216268
    Knowledgeable representatives providing professional customer care from the time you walk in the door until the time you leave. Great people over at the Zen den!
    brian B.
    brian B.
    1698156023
    The people there are Awesome. It's too bad that zen doesn't ever stock anything here. Don't waste your time here. They want you to go to their other stores farther away instead of stocking waterbury.
    Willow G.
    Willow G.
    1691155532
    It's Me! First time there, transferring from another dispensary was comfortable and easy peasy. Happy with my choice.
    Reno C.
    Reno C.
    1690816557
    The staff is always very helpful and very courteous to the patients. They are all awesome!
    Paul R.
    Paul R.
    1690262913
    Excellent customer service, Charles even helped me get a better product at a cheaper rate with my points. Big thanks to the amazing team!
    Matthew S.
    Matthew S.
    1689192369
    Gabby, Brenda, and Charles were all great this morning. Always makes me happy when I come out of there. And not because I have my medicine. Because they are so friendly and kind, and treat you like a friend! Love it here!
    J C
    J C
    1689182755
    Transferred here, today was my first visit. Extremely friendly from start to finish. a very smooth transition… in and out!
    Nick M.
    Nick M.
    1687250361
    This is my home dispensary. I am very sick and because I work for a different dispensary over an hour away I cannot afford the meds I need without my industry discount. The pharmacist was very rude and offered me old moldy Theraplant flower after telling me “THIS IS A BUSINESS I CANT GIVE THAT TO EVERYONE” though I’m in the industry. That to me shows he’s money hungry and this place has lost its touch. Even Müv (their name in Florida) said that it is not right. I don’t suggest this place anymore unless you want to support people like that. It’s a shame really.
    See C.
    See C.
    1684354868
    This place is literally the least stocked and highest priced dispensary in the state. They have nothing in comparison to every other place. Their prices suck. Why they charge more in waterbury, I'll never know.The staff are great. Very friendly people, but that doesnt make my wallet feel any better. Check out the price difference at other dispensaries and you will see for yourself. There isn't a shortage. CARING NATURE s gouging us.
    Mick P.
    Mick P.
    1680804605
    Always a pleasure with Ariana. She’s fairly new at caring nature but she carry’s a demeanor and candor of a long time veteran. A pay raise should not at all be a dubious proposition for such care and effort on her part.
    Kayla G.
    Kayla G.
    1680437281
    I felt super comfortable talking to the pharmacist, Tom. He took the time to educate and inform me on the best treatment options based on my individual needs. He was professional, caring and kind and so was the rest of the staff! I left feeling hopeful and positive.
    Sean F.
    Sean F.
    1676309310
    Visited Caring Nature for the first time today. The staff were all super friendly and welcoming. The pharmacist, Herold was very helpful and nice. I was able to get the products I needed and get in and out very quickly. My preorder was ready super fast, unlike other area dispensaries that require at least 4 hours before you can pick up your order. My first experience with Caring Nature was so positive, I think I will be switching dispensaries permanently.
    Mrs. R.
    Mrs. R.
    1675780220
    The people working there are fantastic and friendly. It's always clean and even the people who come here are great......My only issue is of late there has been no real selection of flower or baked edibles in the last 2 months and the prices are steadily increasing. I used to be able to get something decent for under $30 now everything is $36 and better. It seems as if med patients are paying rec prices. Its becoming unaffordable
    steven P.
    steven P.
    1675110483
    Love her!!! She’s always very pleasant with me and helps me with all my questions. Thank you so much 😊 I know I can be a pain sometimes but I really appreciate your time. She’s definitely a keeper 👍👍
    Jayne F (.
    Jayne F (.
    1673649077
    Been going for years, excellent customer service, interior is inviting, and has a good range of products. Dispensary techs have always steered me well to the right product for the desired effect. Love this place, wouldn't get my medical cannabis anywhere else
    Brianna T.
    Brianna T.
    1673642658
    This dispensary is awesome! From the ladies at the front desk to all of the workers! They’re so friendly, quick, and are able to answer any questions you have! 10/10 recommend! I’m a regular and they know me as soon as I walk in, always get a friendly hello and some back and forth banter. Love it here!
    Nancy E.
    Nancy E.
    1673386876
    Katiana was a great help! She helped me pick the right medication for my pains and aches. As I walked in she was doing her glass shelves re-organizing them. Looked like she’s a hard great worker. She was very nice polite and respectful.
    April M.
    April M.
    1670699170
    Jess was so helpful during our consultation guiding me according to my needs. Very knowledgeable, professional and kind.
    Sarah A.
    Sarah A.
    1670603615
    Friendly, happy staff. They are always going above n beyond to make sure all the patients have a good experience. Any time I have a question they always help me! Thanks!!!
    Jose E G.
    Jose E G.
    1670016482
    Always quick, kind, helpful. Only drawback is that they stopped carrying AGL products. They us3d to have multiple strains of AGL. My favorite being indicol jk. They havent had jk in months. I have a friend in bridegeport and his dispensary always have AGL. I want my JK back.
    Sean P.
    Sean P.
    1668880536
    Very knowledgeable and nice. Greeted kindly. Double checked my order in front of me to make sure everything was correct.
    Sarah A.
    Sarah A.
    1668010247
    Friendly, happy staff. They are always going above n beyond to make sure all the patients have a good experience. Any time I have a question they always help me! Thanks!!!
    Inner S.
    Inner S.
    1667936890
    It's so nice to walk into a business and they remember your name! From my first visit to today, every employee has been kind and helpful, even going above and beyond their job (a few times) to help me out. I have even told my doctor how great Caring Nature is so he could let others know. A huge thanks (and loud shout out) to Charles for his help today!
    Katrina C.
    Katrina C.
    1667840613
    Always Professional, Courteous, & Knowledgeable. I’m never disappointed in how they treat me. I highly recommend Caring Nature. Thank you all for your Wonderful Customer Service.
    See C.
    See C.
    1666780927
    The employee's are great. The store sucks. The only thing getting high here are their prices. They never have sales and the selection is minimal compared to other stores. Dont take my word for it. Do the reaearch.
    If you’re looking for anything AGL, forget it. They only carry Theraplant, CTPharma & Curaleaf. Tired of going through multiple strains, spending money for medicine that that doesn’t even compare to CERTAIN AGL strains, which they don’t even have!
    Tim
    Tim
    1661438485
    They are kind courteous and professional. All you have to do is ask and they'll have an answer for you. They've been so kind with everything I've been through and I appreciate everything they do. They're good people and I like giving my business to good people
    Jason B.
    Jason B.
    1660861153
    Always a friendly place with smart staff and a nice smile. Never bad to me no matter what the situation and always gets things done correctly!
    Terri P.
    Terri P.
    1656017204
    Everyone at Caring Nature is friendly and has extensive knowledge of the products they carry.Caring Nature isn't just a place to purchase medical marijuana, they treat you like family ❤️
    Darryl
    Darryl
    1654607826
    Have always enjoyed my marijuana and because of this I was able to get my license to be a medical marijuana user and I get a very good selection and the highest quality marijuana you can get I don't have to tell anyone that if you can go to a store and buy something and not have to deal with people you don't know who might rip you off in the process thank the good Lord we have caring nature dispensary
    David R.
    David R.
    1653244424
    Always my favorite stop when I get out. People, products and costs fit perfectly with my budget. Always warm and friendly staff there to help guide me with the best products that will help me the best. Looking forward to seeing them again. Sincerely David E.Rhodes
    Eric C.
    Eric C.
    1652545214
    Always efficient, kind, helpful and welcoming. The staff goes above and beyond to satisfy patients. I would recommend this dispensary to anyone and everyone in the area
    Jason B.
    Jason B.
    1651718650
    Always a friendly place with smart staff.Never misconceives any situation and always gets things done correctly
    alex S.
    alex S.
    1649837435
    My spot for medicine. Top notch always a smooth process. Owned by Verano $VRNOF just incase you wanted to buy some shares. Looking forward to seeing the business grow.
    Erin P.
    Erin P.
    1646928013
    Caring, friendly, knowledgeable staff, clean facility. Can't say enough good things about the staff and what they offer!
    Music M.
    Music M.
    1646256852
    Always a friendly place with smart staffNever misconceive any situation and get things done correctly
    Gareth B.
    Gareth B.
    1646226478
    Cold at reception. Not welcoming. I feel like I’m bothering them. If both receptionists are on the phone be prepared to awkwardly wait by the counter until they decide to acknowledge you. Mark is very nice.
    Gareth B.
    Gareth B.
    1646176144
    Cold at reception. Not welcoming. I feel like I’m bothering everybody there. I know pharmacists are in demand right now but they’re starting to get a little too big for their britches. Especially at this place. Mark is very nice.
    Ashley D
    Ashley D
    1645714001
    I have to say, and I won’t bore you with specifics, the two women at the front desk were incredibly rude. I came in shortly before closing due to a miscommunication/misunderstanding between myself (a brand new patient to this facility) and a very polite technician who helped me over the phone prior to my arrival. I was told they would not be filling my preorder because they needed to obtain my information from another dispensary that was currently closed (this was without even checking to see if the other facility was still open, which I personally knew it was because I am a former employee of this other facility). They didn’t attempt to help me at all, so I took it upon myself to call my old job and get the pharmacist on the phone. This phone call took all of 120 seconds to complete. I was overly apologetic to the front desk staff for coming in late, but that I had just sat in an hour and a half of traffic due to a trailer rollover on I-84. The front desk woman also called into the back and barked at someone and said “tell David no more new patients after 5pm!” and slammed the phone down. Shortly thereafter a very sweet young lady named Lilly came out and escorted me into the back to get my preorder. I also got to meet and speak with David, whom I had spoken with earlier and apologized for my confusion and lateness. Mark, the dispensary manager, then came out, spoke to me, and absolutely rectified the situation by thanking me for my business, apologizing for the inappropriate behavior, and gave me a free product. When I was in the middle of this debacle I had decided to never go back because of the front desk staff. Mark, Lilly, and David changed my mind immediately just by being decent. Will be going back absolutely, hopefully to receive a better greeting! ????
    Emily B.
    Emily B.
    1644606040
    I've been coming here almost 3 years. There are great products available. The staff are always available to answer questions and are super knowledgeable and friendly. I'm in and out in very little time and have never had an issue or inconvenience in any of the years doing business there. I'm very happy with my dispensary choice.
    Joseph B.
    Joseph B.
    1644273060
    Awsome place great people great service. I will put it this way, I had to transfer to another dispensary for some maintenance being done on caring nature's system's for 1 day. Let's just say the service was not comparable to the excellent service at caringnature dispensary. I will continue to renew my medical marijuana card and continue with caringnature as my dispensary.
    Great business. Great customer service and staff is very friendly
    Eric S.
    Eric S.
    1642804314
    Always a wonderful experience! Friendly, knowledgeable staff.
    Richard C.
    Richard C.
    1640715290
    It’s close and convenient which is a plus. But they run out of stuff you want. Then offer a lesser product at almost the same prices as the premium. But staff is totally awesome. It’s good we have places around the state to choose from now to get what we want when we want it. But great place to do business with.
    Leiloni B.
    Leiloni B.
    1640660733
    Good place of business, friendly respect employees. Always helpful to anyones needs. And caring nature isnt afraid to give back and show appreciation. Kevin simmons.????
    Avi B.
    Avi B.
    1640625200
    If you want the rudest and least helpful front office worker who berates every person she deals with, then be my guest and use this as your dispensary. If you’d like to get helpful and decent service without wasting your time, maybe try somewhere else.
    Kristine R.
    Kristine R.
    1640205521
    Great quality, good price. Just wish they would start selling recreational since it's now legal!
    Terri P.
    Terri P.
    1639243299
    Everyone at Caring Nature is friendly and has extensive knowledge of the products they carry.Caring Nature isn't just a place to purchase medical marijuana, they treat you like family ❤️
    Charlie S.
    Charlie S.
    1638635898
    Caring Nature Dispensary is a big help.The staff goes above and beyond to help answer any questions and are very polite and courteous.Always a pleasure going here.Been here for years.My only complaint is I never got a T-shirt...lol
    Elsa R.
    Elsa R.
    1638487542
    Staff was great!Entrance is not handicap accessible which was a bit difficult for me.
    Erin P.
    Erin P.
    1630102162
    I honestly couldn't ask for a better experience...highly recommended...the staff is so kind, helpful and knowledgeable. Facility is always clean and well run. Variety of high quality products. I couldn't imagine going anywhere else 🙂
    Jennifer F.
    Jennifer F.
    1628295851
    This has been my MMJ dispensary for over 2½ years. Everyone here is wonderful, knowledgeable, and very helpful. I wouldn't go anywhere else!
    Ferit F.
    Ferit F.
    1627912295
    People in these terminal are very friendly and very helpful for everything ,I never change these place in CT .
    A A.
    A A.
    1626974975
    I had a very great first experience, very professional and informative ???? glad to be part of the Caring Nature Facility ????
    Eddie T.
    Eddie T.
    1626893468
    I’m gonna start with a 1 rating since I’ve never been their but I have graduation to attend to and then after that I want to check this place out, my second opinion should be a bit better depending on how their service and product is.
    Deneard N.
    Deneard N.
    1623355789
    Staff is always down to earth and friendly. You feel at ease being there. There's an ATM inside, incase you forget cash. Never had a negative experience here.
    Nathan L.
    Nathan L.
    1623259422
    I just started coming and I love the place. The Ladies in the front were extremely helpful and nice.
    Ron A.
    Ron A.
    1620561243
    They reàlly know their products. The Staff are caring, professional and know how to help.If you expect the most from your marijuana choices it can be rather complex.There is more to this process than meets the eye and the Caring Nature Staff meet that challenge head on.NICE!!!!!
    Joe C.
    Joe C.
    1619098168
    I love this place! The girls at the front were a great help and had good personalities that make you feel welcome and comfortable. The pharmacist was terrific he answered all my questions and had incredible knowledge of all their products. Kudos guys your doing a great job keep it up! HIGH-ly recommended ????
    Krystal M.
    Krystal M.
    1618420923
    The staff are so nice, they always have a smile. They care for their people
    Christine P.
    Christine P.
    1617918458
    Best dispensary I've found!! Staff is paid back and fun, pharmacists are knowledgeable and take their time to explain items to you and offer alternatives. I am upset Theraplant stopped producing my medication though. The 200mg THC pills aren't made anymore and the 100mg ones cost almost double.
    Doctor R.
    Doctor R.
    1617321150
    This is a wonderful dispensary with a very knowledgeable and helpful staff. I wish the prices were cheaper, however! This stuff helps my neck and back pain a lot!
    Jedimaster 0.
    Jedimaster 0.
    1617272225
    Outstanding Dispensasry. I been around. Coast to Coast and all in between. Our dispensary here is EAZILY one of the best w some of the strongest medicine I ever had/heard of!(35% thc flower?!?!?!? ❤!) Lots of choices... A wonderfully beautiful/helpful/freindly staff TOPS it all off ???? SO recomended!
    O F
    O F
    1617220981
    I'd like to see what type of person would leave a negative review here lol. The staff has always been great, great product. Also they always apply my military discount without any issue. I'll be coming here for years to come. Thank you to CND for taking care of the community and vets like myself.
    Benjamin P.
    Benjamin P.
    1614980901
    I found everyone seems to be respectful, perfessional,and quick with getting you in and out, even with the high demnds and covid saftey protocols.
    Jason P.
    Jason P.
    1614757851
    Awesome place great people’s to talk to and help you find the right stuff.
    Ken H
    Ken H
    1613672535
    While I will say most the staff are friendly and nice , their are some new people their, and some staff who’ve been their that are very disrespectful. They have flaunted their authority on numerous occasions , having attitudes , being very disrespectful and unprofessional. Make sure you park in a space , or they come out like the mafia speaking very disrespectful barking orders and threatening to ban you unless you listen to them. When you complain, the manager will stick up for the staff who just assaulted your vehicle(because you wouldn’t respond to them) and tell you your wrong for not following the orders given. First of all their dispensary workers, not the police, the parking police , or anyone of authority which seems to be confusing to them and titles begin to go to their head. Long story short, be prepared to deal with drama on occasion. If you have ptsd, problems with authority, or anything mentally ill with you , they will not be considerate and will stick up for disrespect soly, their words, because their employed by them. To end this I will say not everyone their is like this and the owner is the nicest guy. Please give them what they deserve one starspecifically for the disrespect maybe then they’ll treat their customers a bit better PS it doesn’t take a degree to be a Dispensary worker so once they’re given a badge with their picture on it they feel like they have one be aware of the information you get regarding the strains Most of them read off of a script when a reality they don’t know what the hell they’re talking aboutOne star all day
    Roman G.
    Roman G.
    1611429169
    Great customer service people really friendly help you
    Robert D.
    Robert D.
    1609255584
    Good people.. nice staff!
    Jay
    Jay
    1609109268
    Best dispensary in the state I wish they opened earlier and closed last 6 though
    Tone Dolph (.
    Tone Dolph (.
    1608657607
    Very professional very helpful in reliable thanks a lot Loki
    David D.
    David D.
    1607755084
    The are very caring ! WelcomingAll around great people ????????????????????
    Ken H
    Ken H
    1607717039
    While I will say most the staff are friendly and nice , their are some new people their, and some staff who’ve been their that are very disrespectful. They have flaunted their authority on numerous occasions , having attitudes , being very disrespectful and unprofessional. Make sure you park in a space , or they come out like the mafia speaking very disrespectful barking orders and threatening to ban you unless you listen to them. When you complain, the manager will stick up for the staff who just assaulted your vehicle(because you wouldn’t respond to them) and tell you your wrong for not following the orders given. First of all their dispensary workers, not the police, the parking police , or anyone of authority which seems to be confusing to them and titles begin to go to their head. Long story short, be prepared to deal with drama on occasion. If you have ptsd, problems with authority, or anything mentally ill with you , they will not be considerate and will stick up for disrespect soly, their words, because their employed by them. To end this I will say not everyone their is like this and the owner is the nicest guy
    Beth S.
    Beth S.
    1607634213
    Friendly staff, knowledgeable technician, and a welcoming environment. I transferred from another dispensary when I moved and I was happy to learn that Caring Nature is just a great as the other dispensary.
    daranelson
    daranelson
    1607123374
    Great people great products ????
    Tracy A.
    Tracy A.
    1604962083
    Friendly and knowledgeable people here.
    Christine F.
    Christine F.
    1603506800
    Staff friendly and product excellent.
    Big C.
    Big C.
    1602793444
    Love This place.!! Very helpful pharmacist & Great Staff.!! Very knowledgeable.!! Definitely Recommend Them.!!
    Janet B.
    Janet B.
    1599141060
    The entire staff is awesome!! Always helpful. They are the best dispensary.
    Nea R.
    Nea R.
    1594845319
    Super nice and friendly welcoming staff. Your money goes further here because they appreciate their customers. I recommend this dispensary above all others in CT. Great job guys. ????????
    George M.
    George M.
    1594475897
    Absolutely amazing staff!!! Product choices are good.
    Edward G.
    Edward G.
    1594302780
    Great environment. Positive and very helpful employees. Super friendly and sweet????
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