INTOXICATING CUSTOMER SERVICE.The budtender worked her magic.Knew exactly what I needed.Because I didn't. I got lost and purchase whatever she handed me.She worked MAGIC utilizing my points so that I could get some herb to make it through the day.Five stars?🌟🌟🌟🌟🌟I experienced a:⚡️⚡️⚡️⚡️⚡️🪐⚡️⚡️⚡️⚡️⚡️MASSIVE QUASAR of COURTESY.A GALAXY FREE OF JUDGMENTA UNIVERSE OF BUDGET BUDOVERWHELMED ME INTOXICATING.ME WITH CHOICESHELPFUL, FRIENDLY, COURTEOUS, KIND, FRIENDLY AND THRIFTY.....THE BUD TENDER MUST HAVE BEEN A GIRL SCOUT!!!!... And remember there are FOUR dispensaries within a HALF MILE.... But I always come back for the HONESTY AND THE COURTESY WITH SUBTLE HINT OF SASS JUST BELOW THE SURFACE.Quality FLOWER can be found in every dispensary.It's the relationship with your bud tender, like your bartender "who knows your name, and they're always glad you came".I LEFT FEELING SPECIAL...THE CUSTOMER SERVICE WASINTOXICATING..... I WAS FANTASIZING ABOUT COMING BACK BEFORE I EVEN LEFT!!
From the moment I walked in the front door I felt cared for and like I was truly in great hands. The girly at the front desk was so kind and the tender Devonte had such a great attitude! I am thoroughly impressed and want to come back just for the great interactions.
I love Solace. Been going there for many years, and I don’t think I have one negative thing to say about them. The bud tenders are always smiling and friendly. They seem to know their products inside and out as well, which makes for an easier experience especially if you’re newer to dispensaries! I highly recommend Solace.
It being my first time, they were very helpful in getting the right product for my needs. Very friendly made me feel comfortable being there. Highly recommend for older adults wanting to try new methods for sleep and pain.
I freaking Love this place! Maria was amazing! Incredibly knowledgeable and made everything so easy. She knew exactly what I needed and guided me through to get everything I was looking for. Plus, she was adorable with great energy and slight accent;) Great selection too and everyone was super friendly. This is the place to go for sure! Thank you so much!
Clean, professional atmosphere with large a selection of flower. Damon was patient and knowledgeable, I didn't feel rushed, just welcomed. Got a great deal on some great flower, can't wait to go back to get more!
Emerald was very helpful and knew exactly the type of cartridges I was looking for and hooked me up with some solid replacements as the dispensary didn't have them.In addition to doing that she suggested some good flower that's keeping me pretty happyIn addition to that she was very friendly and motivated me to get back in when I run out
Been coming here for years. Used to love this place and come often as if it were a quick trip to see my friends. However lately it is hit and miss for us. Quality has tremendously gone down on top shelf. Popcorn buds and very DRY!! Still find us going between stores as well because they seem to keep different inventory at each location. Despite many conversions with management and the older lady (GM I believe) I dont see either changing any time soon. Drea used to always take care of my husband and I for years. She is greatly missed there. Probably check out Kind Care again. It's almost more of a hassle for us than a fun trip to get weed anymore.
Best Dispensary in Fort Collins! Been coming here for about 3 years and the quality of their flower and concentrates is amazing! The Bud Tenders are very knowledgeable and nice (:
Andrew is always a pleasure to work with, and keeps me up to date with new products and promotional offers. He has a ton of product knowledge, and is always able to set me up with something that I'm happy with. Highly recommend!
Great service! Angel is really kind and friendly! She and helped me decide on some products that I am super happy with and she also set up an account for me. Thanks for a great experience. Will definitely shop here again.
Dan is exceptional. He was extremely knowledgeable about the flower, ensuring I was informed of every deal. His personality is the best I’ve ever encountered in customer service. I visited this location an hour earlier and had a one-star experience, leaving without purchasing anything. After trying another dispensary with high prices, I returned and met Dan. He transformed my experience to five stars with his great energy and enthusiasm. Leaving with some good bud and a fantastic customer service experience was a high in itself.
I did give a one star because of some unfortunate events, but the manager went above and beyond to take care of me and make sure things where set right asap! I really appreciate how professional and friendly my situation was handled and 100 percent recommend Solace! Thank you for treating me like family!
We have been going to solace for a while and LOVE it, definitely our go to dispensary and everyone is always so welcoming and knowledgeable.However, we have been loving seeing a new Budtender Dan! Of course a budtenders' job is to know about the weed, but I've never had someone know so much about things I've never even heard about, AND educate us in such a funny way. He's a riot, such a fun welcoming addition to Solace! What a solid hire ❤️
Love this place and the products. But today I left a bit disappointed and uncomfortable. I walk in and forget to take off my sunglasses which is no big deal I took them off quickly when I realized I had them on. The guy checking my i.d. was looking at me as if I was stupid and I never had that happen all the times I come. When I walked out I said have a good day and I got no response. If your going to have somebody at front checking i.d. I would put somebody who has respect and is interactive.
I've never had a bad experience at Solace. They're consistently the best dispensary for awesome prices ava killer customer service. Welcome to your new favorite dispensary!!
We were visiting a couple months back, with very limited knowledge of what we were looking at in the dispensary and Sarah helped us! She was incredible, was able to answer all of our questions and gave us the best experience we could’ve asked for! We left feeling so much more knowledgeable and thoroughly enjoyed the rest of our trip with the products Sarah recommended! Definitely visit Solace and, without question, ask specifically for Sarah 🙂 She’s the best in the biz!
Amazing bud, great prices, and incredible staff. Everyone working there is informative, helpful, and wonderful to engage with. Big shout out to Sean. He is a natural at customer service and has a keen eye for suggestions based on what you prefer. Check this spot out, you will not be disappointed.
Solace is my favorite dispensary here! Always an amazing selection and they have the best attentive customer service! They always have some kind of deal or sale going which is amazing. Everyone should come here even if it’s just to meet the amazing people that work here!