when you search this on Google, it says open I went here. Just left here. Buzz the door. There’s cameras nobody open. I knocked on the door. There’s a big space next to it. That looks shut down but there’s a door with the gate open and no one‘s answering the phone and no one open the door. I don’t know what’s up is this place closed? Why is it on Google as open?
As long I’ve been buying and growing for the medical cannabis industry, I will say some people there were nice and some were stuck up and rude for no reason at all. I can take rude people but can’t do it when I’m working for rude people and talked down to by their spouse. As a customer, the experience was ok and most like to help. But as an employee, it was like I was working back at Six Flags in my teenage years again. I actually wanted to work there but the owner seem two faced and had his favorites. I would want to learn and advance more but a few coworkers were too busy flirting with others or have attitudes when I asked a question and most of the coworkers was younger than me. From a particular person talking about “spit in customers weed” and unsafe deliveries. I’ve been a manager of cultivation for awhile now and appreciate the in house dispensary experience but I will say the owner, his wife and a few coworkers made it uncomfortable and lack of wanting to be part of that team.
This was my first experience in a dispensary and I loved it. The staff was friendly and super helpful, I felt very comfortable asking questions. I love that this is a black owned shop as well. Getting home and trying the product, I was impressed by the quality. It burned well, and smelled great. It also did exactly what the description said it would.Will absolutely be coming here from now on.
Upon each visit to Cannabliss, I consistently encounter a welcoming atmosphere where personalized attention is extended as individuals address me by name. The woman stationed at the entrance consistently demonstrates a high level of expertise, providing invaluable assistance. The collective commitment to exceptional customer service exhibited by all staff members positions Cannabliss as my exclusive destination for expenditure.
Gavin is an excellent young man. His customer service was amazing. I will make sure I come every Saturday just so that he can do my order.
Cannabliss is a very family oriented dispensary. Ms. Smith was very helpful in the sign up process. Dominique and Velvet was great helping with the products.
Zyah, Australia, Jon, Camille and Dom were super helpful during my visit! I was welcomed with a smile and everyone had exceptional knowledge of their available products. Please don’t hesitate to stop in if in the area, I will definitely be back!!
Kyah is always friendly and pleasant. She always provides incredible customer service and is very knowledgeable about the products she sales. Wonderful service, keeps me coming back. Thank you
John was very informative. Although what I wanted I didn’t get , I will be back for it. But I ended up with the spritzer and I must say I’m more than satisfied. Jailen , the lady at the front desk was very helpful. And showed me everything I needed to do. Thankyou and I’ll be back.
My experience there was amazing. Zyah is very knowledgeable and everyone was so kind and courteous. What's even more, with Zyah help, I experienced no pain for the first time in weeks. I definitely will return here for all of my needs.
I just went in this afternoon and the team there was amazing! There was a nice lady at the front door with short hair, she was amazing! Quincy and Zyah the budtenders were both so helpful and quite extraordinary with their customer service!! All around good experience will be coming back!
Jon at the front desk was very helpful. I left my medical card at home and this was my first time shopping here. He was very accommodating and got me signed right up to start shopping right away. Upon entering the back Zyah was very friendly and attentive. I had a question about the vape pen and she was very knowledgeable and even helped to pick out some cartridges for me. This was a great first visit and I will be back for sure!
A-1 customer service. I wish I knew their names just so I could send them an official shout out. All in all I was super satisfied. You have gained a returning customer, thank you so much.!!!
Just when I thought it was an honest mistake the first time, I decided to return bringing family from out of town and guess what??? (IM MISSING WEED AGAIN) waiting 10-15 min while they review the camera wasn’t the worst part. Not receiving an apology for the inconvenience was the worst part of my customer service.I had beautiful feelings about this place, but after this. I don’t recommend it to anyone. Because when ppl make mistakes they should respect their consumers enough to apologize & move forward. This was not a good feeling or experience!!!!
This will be my new regular dispensary! Customer service and care was awesome! Everyone was knowledgeable and willing to assist in every step of the way. The prices are reasonable and they have great rewards!The medicinal aspect really sets this dispensary apart in a crowded market!
This is my second home fr. The staff is flawless!! Best dispensary in the DMV area. Zyah Bacchues helped me on my first visit! She was gracious and kind. They also deliver and have curbside pickup.
Australia and Zyah are very attentive employee's. They are very friendly and very knowledgeable about the products.Thank you guys very Much for your professionalism.
my first time there and the staff help me with understanding everything I needed to know. Zyah walked me through step by step with doing my application than handed me over to Jonathan who took great care of my wants and need. I just want all to know at cannablissdeanwood, I appreciate the wonderful services they and love the gave me.
Ms Smith took care of me from the second I walked in until I left. She was very helpful and patient. The company is very lucky to have her!
First time !!! Absolutely amazed at the service I received!!!!! I was amazed with the interaction I received from Australia at the front desk . She was all smiles and friendly. Thank you thank you for your STELLER SERVICE and customer service . Zyah my bud tender...KUDOS!!! Thank you for taking the time to explain the breakdown and making me feel important and not rushed when I made an order at the last minute . Again I received STELLER SERVICE from youDefinitely highly recommended
Yesterday my delivery was going to be late a couple hours late. I called and they apologized. I have a disability that’s makes to hard for me to move around, so a delayed delivery would have meant I had to basically stay on one floor waiting for it. Instead of making me wait, the manager went a head and DELIVERED IT TO ME HERSELF just to be sure I got it in a timely manner. My order was perfect. They admitted a mistake and made it right. I’m sticking with these guys! EXCELLENT CUSTOMER SERVICE!!!!.
The service was amazing, Ms Smith was so helpful and professional, I tip my hat off too her, thank you Ms., Smith., Darrrick Lawton., Also I would like too thank Tori as well she was kind and helpful, Thanks again Darrick.
This review is for Zyah and Austrailia! 10/10 !!! They were so insightful, kind and very professional. Cannabliss has endless choices. I will definitely become a loyal customer.
I had a great experience here! The staff was very nice, and the atmosphere felt welcoming. I did not get the woman's name at the front, but she was very helpful explaining the medical card application. My budtender, Simba, was also very helpful and knowledgeable about the products. 10/10 recommend!
The best dispensary experience ever!! Everyone was so knowledgeable and welcoming. Soo much variety. Great prices and promotions.
My name is Cofield and I always have great customer service through the phone and on curbside pickup with Zyah and Misha the bud tenders and Australia at front desk.
**Update**Since my last review I've had curbside service and I was able to shop inside. Both experiences were great. My curbside order came out immediately. When I was able to shop inside the staff was friendly and accommodating.**Update**Very disappointed that a black business is still participating in the discriminatory act of "denial of entry without proof of vaccination." Especially with the current CDC guidelines this comes off as segregation by choice. I totally respect the right to run your business as you choose however this doesn't change the fact that this is discrimination. It feels like I'm not worthy of shopping inside but I can get whatever I want as long as I'm outside aka the "Colored Only section". I really wanted to shop here because Cannabliss seemed to have the largest inventory in the city but until I'm able to find my vax card or they change this antiquated rule I won't be. Very disheartening.Thanks for the reply, I understand your perspective however me being vaccinated won't stop you from catching COVID from me. The jab just prevents fatal symptoms not give immunity. If you are unvaccinated because of your health condition then I can understand why but then no one should be allowed inside because anyone can spread COVID vaxxed or not. I wish you all nothing but success and maybe this changes one day so everyone can experience Cannabliss.
Zyah and Australia were amazing. The shop looks amazing. Everyone was friendly even the other customers inside. Definitely becoming a new regular.
Absolutely loved coming to cannabliss! In addition to a welcoming environment, the front desk receptionist, Victoria M, really went above and beyond to help my mom get certified. We can’t wait to come back
I came in and Australia, Bi'ja and Zyah welcomed me with smiles, answered any questions I had and were overall excellent! Will definitely be back!!!!
This is the first time I ordered and both items were wrong. They said that's what was on my invoice but I would never have ordered CBD. I couldn't exchange or refund. Waste of my 72.00. First and last time I will order from them. Plus it took them two hours to get here.
Nice place, and staff is cool.. don't go too late in evening tho..for safety reasons.
The most welcoming dispensary in Washington,DC . Did I fail to mention it’s the only black owned dispensary in DC ! Everyone from the front desk to the budtenders offer excellent service . Be sure to check out their daily deals most affordable medicine in DC!
I was passing through and needed to stop forMy trip home. Needless to say, Neeruda, the gentleman at the counter, was extremely helpful, friendlyAnd polite helping me with the process. I was visiting from out of state and completely unprepared and clueless as to how things are and he was awesome ! Thanks I will definitely be back next time I’m in DC!
My first time visiting here I had no issues staff was very nice. So I returned, not feeling my best, placed an order on line and it said 10 to 20 minutes before ready. I waited over an hour only cause I was already there and with gas being so high I waited. For the record I dont live close to this store only because I thought they where good the first time.There was never an apology or even a thanks for your patience. I'm very big on customer service. Don't know if I'll return.
Everyone so nice, cash or debit, curbside pickup only if not vaccinated. Online ordering.
Am so sorry about the 1 star. I have Tietaineum joints in hands. I dropped phone. Couldent figure how to get back to you. So glad you responded! Y'all are no less then 5 stars. Will be back to see you. And the only despencery I go too. Am so tech challenged.
Nice friendly staff. Helpful and knowledgeable. Great prices.
I really love how they have the Connoisseur Bar where you can see what your actually purchasing. At other places it’s mostly pre packed items. Staff is awesome too!
If you're looking for a great experience in finding good professional service for your personal situation this is your first stop and probably be your top choice .
great serivce & nice poeple
Awesome first experience. Melissa helped get me registered and Barrington took great care of me. He was very personable and knew his stuff. Definitely will be returning. Was looking to support a black owned business and I was NOT disappointed.
As a person new to this Romero was patient with me, he has great customer service, he was patient & explained a lot of things to me pertaining to my needs. Also, the young lady who registered me I at the front desk was friendly & also displayed awesome customers along with the officer on duty
Great being greeted by Brandon and Tati this morning. Knowledge and provided great product recommendations not just to me but I listened as they interacted with other customers. Kind and polite. Much appreciated
Good ppl they have everything you need thanks Brandon
Great shop. I went for the first time on Sunday and was helped by bud tender Brian. From the intake to the customer service, this place was incredible. Brian made a fantastic recommendation of "Fog Jam" and it was exactly what I needed. I highly recommend this spot for anyone looking for great people, amazing products, and a dope atmosphere!
Awesome place. Everyone is professional. The inside reminds me of a Seattle shop I visited once. Brandon always does awesome pairing. Mr. No Name (lol) is very knowledgeable. If you tell him how you want to feel, he got you. "Ty" makes great recommendations when you need a back up.
Just awesome vibes. Very helpful and knowledgeable staff. A great assortment of medicine. The music and overall ambiance was the best I've experienced so far. Very clean, very chill. I'll definitely be back next time I'm in the area.Highly recommend it.
DC Holistic Wellness Has Amazing Customer Service From Door To Register. Cashier Brandon Was Very Polite Knowledgeable and Professional. Recommend You Stop Here For A Relaxed Pressure Free!! Experience....It Was All LOVE & THEY ARE 1000% BLACK OWNED Excellence Is understatement
NAJE + ROMEO + BRANDON were a completely helpful tag team.My opportunities to visit are less frequent than I would like. However, I manage to get a variety of knowledge while being indecisive. Ultimately, I leave with a great selection, catered to my tastes AND tolerance.Friendly and professional.More reminiscent of a slick ice cream shop, than a pharmaceutical night club. ( That's a good thing.)Until next time.