Usually it is a wonderful experience so this is not normal. But... the website would not load for me to check what was available before I drove an hour. When I arrived the girls were all nice but there were just no patches available. I ended up having to drive the hour home and then another hour to get to Jonesboro and another hour back to get what I needed. Not cool.I use the topical patches because 1) asthma means smoking is hard for me 2) using just edibles led to pretty severe gastric issues last year
I love these guys! I have two dispensaries, depending on where I'm headed that day (one to the south and one the west). This is ALWAYS my go to when I'm headed south! Everyone is friendly, upbeat, knowledgeable, and they remember you when you come in! Awesome. Highly recommend.
Always a pleasant experience at Enlightened Heber Springs. The modern clean facility and superb staff will always keep me coming back. Prices may vary among Dispensaries around the state but outstanding customer service and high quality clean products are what sets this company apart.
I love this dispensary and the people here, prices are good and deals are almost constant. I was quite shy coming in the first few times, but they are quick to make you feel welcome. Always really nice, even when I’m yapping.
I love our home town dispensary! Most of the people are very friendly with the exception of the foreign woman with several colors in her hair. She was very rude! She told me to shut up. The rest are amazing even the guards are friendly!
Called me up then chose to take an another customer that came in after me - first time I had bad service there. The person who decided to wait o me took forever comparing my license and card. Even ordered online so I could be in and out easy peasy well that didn’t happen and was very rude to call me up and then decide to wait in the guy that came through the door after me was very rude in my opinion even the front desk person thought that was rude. Thats why even though I’m closer to Enlightened I go to Sherwood!
Best Dispensary I have been too, I highly recommend them. All the staff are great. People are great, knowledgeable, caring people.
Loved the whole experience great staff great products all over great
Great experience,The staff is very knowledgeable and nice. Products are good quality.
My experience here was great. The place was packed but I got in out pretty quick. Everyone there was polite and professional. All though the place was busy my check out experience was great, thank you Danielle Vandon. She knew her product and was able to answer every question I had. And because of that I will be back, thanks again.
The young adults who work at the Heber Springs shop are helpful and kind. I feel like I matter and that they recognize and know me.
Whoa! This dispensary is extremely unorganized. There is literally one person doing everything because their bud tenders are late. Got here and in line, before the doors opened (at 950). I was 3rd in line. I've been in here for 32 min and still have not been waited on. I've seen at least 15 people go before me. Will never ever come to this one again.
Wow. Superstars of the dispensary world imo 🤩...Staff were very knowledgeable and quite a joy to interact with. The establishment was run very tightly yet very comfortably! On ur 1st visit, 30 % off! Noteworthy note 😆; there is a discount program based upon earnings, ask the staff on details tho!
Great service. The only thing is anytime I make an online order the estimated cost is quite a bit lower than the actual cost. On this order est cost was $104 & and the check out was $118
Staff is awesome, but this has to be the most expensive place in the state to buy from! $40-$50 1/8's for flower thats just bearly over 20% thc is ridiculous. Especially when you can go to ANY other place and get the exact same kind, same everything for $25 cheaper. only go here if you just happen to be in Heber and don't feel like going anywhere else..just be ready to spend $70 or more for a quarter bag
The bud tenders are extremely knowledgeable and nice and helpful. It’s a very clean, pretty place and the service is great. I order online and it’s always ready when I get there.
Whoa! This dispensary is extremely unorganized. There is literally one person doing everything because their bud tenders are late. Got here and in kine, before the doors opened (at 950). I was 3rd in line. I've been in here for 32 min and still have not been waited on. I've seen at least 15 people go before me. Will never ever come to this one again.
I love the folks at this store I always leave there with an up beat and great feeling for the rest of my day. They all love when I bring my son with me.
They miss advertise their products to get you in the store When they put their specials online they don't tell you that it's a specific vape and specific flower that they have with their bundles they just say one vape one flower and whatever else they have combined then when you arrive after placing your order they don't honor it that's when they say well its just certain vape or flower thats in the bundle and when they say if you spend over 125 dollars you get a vapor for 10 cents but what they don't say is its a vape of their choice which is just product that didn't sell good for people that drive 40 plus minutes for the sale to learn that the advertising was miss leading and you can't get the medication that you ordered on line and now to get the better deal and price you have to drive 40 minutes back to home and go another 30 40 minutes in the opposite direction to go get the right medication you was needing and pay the full price for it after spending all the money and Time wasted on your first trip to get the products you thought was on sale so you mine as well spend the extra money and get what you need to save gas which is more money and time that's why they mislead you because they know you will once you are there
Awesome experience, good prices(if you know where to look).Awesome product. I am not disappointed.
Everyone is super nice and very helpful I always feel comfortable there. Thank you guys so much for all y'all do.
The staff was very friendly. They made suggestions that help me get what I needed. Five star Fer shur.
Every one is friendly and Happy! They are always helpful and will answer ever question you have, and great product!!!!
Very bad experience, I’ve been going here awhile and have felt very “ok” about this dispensary. This has changed, for one they do not allow you to show your card off your phone. Forcing me to go to a public library in a town I’m not from just to print my card(AND have to PAY to use the library!!!) Second, they sold two 1 gram cartridges and both are over half full and won’t pull after 2 days of use on both. They have an email to send defective carts in to get refunds, BUT THEY DONT RESPOND! They have successfully refunded a cartridge I had issues with about a year ago, but now they just don’t respond. I’ve emailed 3 different times, 3 different days. And still nothing!!!
They were busy, and there were problems with one customer's allotment availability but I was treated well and made a purchase without much delay
Just love the workers. Allways friendly and helpful. I do feel what they call premium flower is to expensive.
Great staff here, they are all so helpful and kind. Enjoy going in !!🙂👍👍
Staff is amazing the environment is perfect and we love them and wouldn’t go anywhere else! Plus we travel from Mayflower Ar
Def love this place over most dispensaries. I know them and they know me by name before giving my card. Prompt and always knowledgeable. Rewards program gives huge discounts.The distributors need to rework pricing. Medical Ounces in all other states run 50-75$ while we pay almost 300$ for an ounce.
I love going here! They are very helpful and make sure that you get exactly what you need and that your happy with your order when you leave and they are very nice people I feel welcome every time I come in here!!
Won't ever go there. They towed a friend's vehicle who was visiting the restaurant next door. Their towing sign was not seen. Probably should move it. Maybe I could understand if your lot was full. Not good business in a small town.
The people are good but that. Ooh la la was a Ooh la lay I didn't get nothing from it so far its not good
Awesome pla e! Jessica helped me today and she worked with my budget! I'd giver her customer service a 5 star anytime!
I absolutely love this place. Short drive. Wonderful customer service. Order ahead online to save time..beautiful flowers.
Overly strict dispensary. Be prepared to basically through customs at a airport just to enter. Horrible prices & selection of strains.
Very clean store very nice people to work with.Be sure and drop by if you are in
I usually do online orders and their system is great. They always have it ready to go for me when I get there. Always friendly and will always answer your questions.
They are always willing to go above & beyond what I expect when I go in there. Very friendly & most of al helpful.
Haven't been here but they say it's a nice lol
0/10 would NOT recommend. Dude at the desk took 15 minutes to finish filling out some paperwork just so I can purchase some edibles, that I had ordered online. Next time, I will just go back to Harvest or ANP.
It's nice to have a dispensary so close to home but it sucks when you have to wait 2 weeks to get product in that you want I've been waiting almost 3 weeks again for them to get in what I need . But the staff is always nice I just wish they would order more of what I need instead of running out and waiting so long
I don't think I have had any really good experience there. Itt big government controlled. And you tell me what works best is not run by government.
I love the dispensary in heber they finally are giving out deal us pts like.. also love the team… I will say these budtenders are my favorite they all treat me like I belong there love you guys keep up the work
They always have a friendly crew. Nice choices and love their point program ????
Great place. Close to home. Very friendly staff who gets you in and out.
My go to dispensary. They have what I need to make it through a day with minimal fear. They most likely have what you’ll need as well. The staff is very helpful and friendly behind those masks lol.
Always a energetic and happy lot of people. Make your business so easy. All the workers two thumbs up
Super sweet people to help with any questions. There is someone here to help you figure out what you need so you are NOT left trying to figure this out on your own.
Good place to go. The staff are helpful n friendly
They are dealing with people that have mental health issues, anxiety, depression, PTSD yet they are not friendly and seem to not have a concept of the people they're supposed to be helping. My spouse nor I will return to this location......When you try to call and make a complaint they don't answer the phone if it's even working and if you call Morrilton location to get info to complain they're not helpful either and if they give you a phone number to call to complain it won't work so basically over priced, and you can't complain on their security gaurd to them you have to contact another company yet they employ them and they interact with patients so all around horrible experience......
Absolutely loved this place! I've never had someone take so much time explaining everything to me! Thank-you so much and I will be back for sure!!!!!
Love this place and the people! Great vibe and prices! #CannamomsofAR approved!
Great selection! Enlightened PLUS (their loyalty program) is the pretty sweet. Employees are always super nice and friendly.
Love this place and the people! Great vibe and prices!
Disappointed overall. The person taking my info was not very friendly, nor very helpful. It seemed they had a great selection. But you can only purchase certain strains in certain quantities, which REALLY limits your choices, and potentially leaves you buying a larger quantity just to try something new. Also if you're looking for at type of specials, they don't have any. Not impressed.
So thankful Enlightened is in my town. I have been using the dispensary for over a year and I have NEVER had a problem with products or any of the super customer oriented staff. I have been pleasantly surprised by special markdowns in the store that are not published online lately. Just remember that if they have the product you want when you call or go online, it maybe sold out by the time you get there so staff can’t make you any guarantees you will get it. Masks are required for other’s safety!
Very respectful and professional experience would and do recommend this place to Everyone with a medical card !!!
Such a kind, wonderful, and helpful staff! They always go the extra mile for me and help in anyway they can and with answering any questions i have. ☺???? also the building is always super clean and nice and beautiful. I love how the whole building looks and is definitely THE nicest building in all of heber springs! Always a great expierience here! Definitely reccommend. To Whomever the owner or management is: thank y'all for all the effort you've put in to ensure its always a wonderful visit here. This is the way every business should be ran. I see you.????????????
Everything about this dispensary deserves 5 stars. The products are high grade, they have new deals every week, the store is stylish and clean, security is on top of everything and so helpful, but the staff is what keeps me coming back. They are so kind, informative, laid back but professional. I have been to many dispensaries across Arkansas but not one compares to Enlightened in Heber Springs.
Only place I can ever find Burkle flower and all the other strains that help my chronic pain, insomnia, fibromyalgia & arthritis. They are always friendly, knowledgeable, and get you ready fast.
I will not hold back on this. Very helpful, extremely confident in their(knowledge), eager to find the perfect solution to your needs.
I lost my State ID. I called just after they opened and asked if a medical card in physical form and a photo of my State ID would work this once since i was a repeat customer and they already had my information. I figured no but i was told yes. So I drove 20+ miles all for them to turn me away and say that they wont accept it. So now I have to drive 40+ miles to any other Dispensary that does not require a hard copy photo ID. No compensation for their mistake. Just wasted my money and my time. Absolutely horrible!!! A bunch of ignorant and inconsiderate people. I will never return there.
Nice place with friendly people. No long line or long wait.
I am a new patient as of December. I came in and met the most informative and delightful staff! I enjoyed j j. And his personal touch with my needs. I am thankful for such a wonderful place to come to.
Wonderful place to have in this town. Awesome guides, very knowledgeable, they go above and beyond to help find the right medicine for your needs. Everyone is friendly and treats you like family.
I think they are the friendliest people and great prices on all
Employees are great. All over Arkansas the prices are steep. They could have better deals in the future.
Very friendly and clean atmosphere love the staff they are great
A new strain ,King Crasher, by Revolution.Indica, and awesome. I like how Revolution lists the terpenes on the jars strain specific.
I love the people there, they're kinda becoming like family????. They know what they are talking about when they answer any questions, if the person who is helping you doesn't know the answer, they find someone who does!
Repeatedly messes up orders, their website was wrong and I ordered them but was charged full price for the smaller amount than what was advertised on sale. As a medical based company the customer should never have to repeatedly deal with wrong orders on something that is sold as medication.
Everyone at the dispensary is friendly and, they are all knowledgeable and very helpful. I'm glad we have it in our little town.
Well-informed, amazing staff! I felt I was in good hands. The store is clean and orderly, and their prices are competitive. I think I've found my go-to dispensary!
This is specifically about the Heber Springs location. The employees are not bad. I’m not sure how their inventory works but they have the fewest selections of flower. Currently they have FOUR choices. Other Enlightened locations in Arkansas currently have 64 strains (Arkadelphia), 61 strains (Clarksville), 36 strains (Morrilton). That’s just ridiculous. Not to mention their prices are outrageous. If it weren’t for being in town, I would most definitely shop elsewhere. FOUR CHOICES. Come on Enlightened.
Always 5 star service????????great selection.....perfect????
This is an awesome dispensary to get your medicines from. The staff and team are excellent here and are very honed in to what you need depending on your needs. So grateful we have one local now.
Prices are still higher than others but its close.the people there were all really nice and knowledgable
Enlightened is a great place... Everyone that I have seen & talked to are very nice & have great personalitys... A great atmosphere, relaxing, & they all make you feel so comfortable...
Very friendly, informative, and helpful staff! Keep up the great work please!
My first visit to any dispensary in Arkansas. From the men at the front to the ladies in the back especially Logan and Danielle they were all SOOO nice! Logan the young man at the front was super nice to me gave me a mask (The only place I wear a mask period) explained the process to me and got me in the computer apologizing that it was taking a minute (it was not long at all) Danielle was the young lady who helped me with my purchase and she was very knowledgable and very understanding and patient with me as I had no clue being my first time! THANKS SO MUCH GUYS FOR MAKING MY FIRST EXPERIENCE AN AWESOME ONE!! I live in fifty six and there is a dispensary about 15 minutes from me, but due to the actions of enlightened and their staff I will drive to Heber Springs just to go to enlightened!
They always have great sales, the employees are always really helpful, especially Meg, she’s waited on me a few times and she is always super nice and helpful and very patient with me! Probably the best dispensary I’ve been to in Arkansas. I don’t even go to the other ones anymore since I started coming here. - Ashton
I LOVE THE STAFF!! LIKE MANY PEOPLE SOMETIMES AFFORDING THIS IS DIFFICULT ALL OUT OF POCKET. YET THE STAFF WILL WORK WITH YOU TO SHOW YOU GREAT DEALS. THE SPECIALITY MARK DOWNS ALWAYS GREAT DEALS.IN OTHER CANNABIS FACILITIES THERE ARE TIP JARS YET NONE AT THIS LOCATION. I WOULD LIKE TO SEE THEM. THESE PEOPLE ARE SERVING AN I WOULD THINK IF IT'S UNACCEPTABLE THERE WOULD NOT BE SO MANY BUSINESSES THAT HAVE THEM SELLING LEGAL MEDICAL MARIJUANA. SO JUST A THOUGHT? PUT TIP JARS IN THIS FACILITY!
The worst dispensary I've tried..would not recommend it for old people..They dont really care if you get your meds or not..
Worst experience of my life. I was crying and left crying. The rudest people ever. Zachary the security guard working that afternoon wouldn't let me because of a mix up with my card, he left me outside in the humid heat while he went inside. Never said this will only take a minute please sit in your car, never said a word, he took my cards inside and shut the door in my face. Came back told me to come in. I went in and the kid Logan who sat behind the desk was rude and threw my cards. The security guard followed me and kept being rude. I was so angry. First off, i have two autoimmune diseases and Afib, so me waiting outside in the heat was dangerous for me. I did go into Afib while being harrassed by these ignorant men. Worst company ever.
Friendly and knowledgeable staff. Highly recommend. Welcoming environment.
Everyone is always nice and friendly when I'm visiting the store.
Very friendly and helpful staff. Very positive atmosphere and staff. Would recommend highly...