Use to be a regular at this Sol Flower, always had amazing bud tenders! Was up north for awhile, went back today, asked if they still carried a product I had gotten before and loved, "not since bla bla date, we have this"! Went to show me, I explained "I tried to look but was to short to work the boards"! "I was just trying to show you", with an attitude! What flavors ava? This appeared to be an issue, was going to check stock elsewhere, to see if they had 2 of the same flavor, never did! This bud tenders wanted to help me, "NEVER"! My reason to return, "NOT GOING TOO!". Past bud tenders could sell me the moon, only reason I even made a purchase "was I could see spewing from the mouth of this bud tender of who know what if I did not purchase anything"! Sad but true, I am in my 60's and refuse to be treated like this ever!
This place used to be my go to dispo with the absolute best deals! After this sketchy incident tonight, I will not be coming back to this specific Sol again. I went in wanting two 1g carts for a total of $44.03 with tax (already had these prices and everything sorted out in their online cart). I walk in get the exact products and use my card. I’m charged $50 and given $5.97 back in cash (from the $50) according to the receipt however that was not the case. I get $6 back in cash and my account states $56 charge. So I call as I noticed this after driving away, First Lady to answer was kind seeming like she wanted to help even agreeing that something was wrong. Phone hangs up seconds after I’m put on hold. I call back again with a gentleman answering, he calls me sweetie and proceeds to explain how “atm fees work” as if I didn’t know what they were. The problem is, neither the receipt nor my bank is stating anything of an “ATM fee” then the charge. The guy stated “we charge a $3.50 fee and your bank must have charged another atm fee since we use a ‘cashless atm’” yet the math still isn’t mathing. Even with their supposed “$3.50” fee, the total added to the receipt would still only be $53.50 as Cash app again never charged a fee nor stated such like they always do with other transactions even other Sol Dispo’s. Ultimately, I’ve never had this happen before with Sol but from the start of this experience to the budtender folding the receipt then handing it to me so I couldn’t read it, shows how little they care about fraud.
This retail store has a balance to it that is very unique. My customer service representative was very helpful and knowledgeable. I recommend this store.
BEST LEGAL DISPO IVE BEEN TO! I'm from California so I've had a fair share of regulated and unregulated dispos. This one has been BY FAR the best. They have great deals everyday. The staff are amazing and nice EVERY time. Staff are well educated on products. I've never had an issue with this dispo and I've been purchasing here for almost 3 years. My ONLY complaint is I wish they had a point system like some other dispos. Considering how much I buy every week, having points to redeem when I'm low in budget but need something to hold me over, this would be extremely helpful to myself and many others. Hopefully Sol can incorporate that soon! I LOVE YOU SOL 💜
I give 5 stars for the tenders but I’m not a big fan of this new counter setup. It used to feel quaint and personal. Now it feels like the let’s just make the most we can feed troth. I hope you consider a simple man’s opinion. Still one of the best out there.
Sol flower in sun city is AMAZING!! The staff is super friendly not just over the phone but in person as well. They take the time to show you products go over the deals in a clear understanding way. This is definitely my new favorite spot. Definitely check them out if you haven't already.
This place is USUALLY awesome, used to always love coming here. I normally don’t even write reviews even after a bad experience but man my last visit here left a bad taste in my mouth. Firstly, little to no deals on anything unless you spend over a certain amount (on a day like 4/20) . Fine, whatever. The front desk staff were nice when I came in! When I came to the back however, the bud tender wasn’t really all that nice. I overheard them trash talking some other customer for only spending 15 dollars on 4/20. Times are really tough right now, not everyone can afford to drop a couple hundred on some weed. I also asked them about a deal they had for a free disposable if you spend $25. My total was $33.50 after tax and fees but because the SUBTOTAL wasn’t $25 I didn’t qualify. Guy said “maybe next time”. They weren’t inherently rude to ME or anything, but the vibes were just off. Listen I’m not trying to get weed and I could care less whether I got the deal or not (Okay maybe I care a little, cmon man it’s 4/20!) , I’m just voicing that my latest experience was not pleasant. Everyone else there is super awesome of course! It’s really nice inside as well, usually a really good place to go!
Love this Dispo. Erica is a really great bud tender here. She is so sweet and patient and gives solid recommendations.They have wonderful customer service paired with a very informative staff.This building in particular has a very modern unique vibe. No matter how busy they are, I still never wait too long. They have great deals & sell Copper State which personally, I love. I live in Northern AZ and I drive down here to get my 🌲.
Love this place. The environment and the people are great. Bud tenders are very welcoming as well as very helpful. It’s also VERY affordable. The flower is some of THE BEST I have had! I recommend everyone to come check them out. They can work on lowering taxes for recreational people.