Trulieve Dispensary in Phoenix, AZ
Based on 853 reviews
Nicholas V.
1764540116
Trulieve on 19th Ave and Peoria has outstanding customer service. The gentleman at check-in was incredible — welcoming, patient, and genuinely went above and beyond. He made the entire experience smooth and honestly made my day. You don’t see service like that everywhere. Thank you to the team, and especially to him, for the kindness and care. I’ll definitely be back.
Anthony B.
1760902795
True love is my mane stop. Always fast and friendly. I have actually made a few friends with some of the coworkers
Same G.
1757447748
They do have great customer service here definitely!!. But the prices are ridiculously high for the poor quality of the product. I can't remember a time I was satisfied with what I paid and the product. . even with the big deals they have going on it's a steal Everytime. Jars is down the street and 100 percent better. $10 eighths. Story on Dunlap has 50 percent all month. Fresh products. Sorry trulieve.... Do better !!!
Ashlyn C.
1754953849
This location is the BEST!! I went to the store in Glendale and did not have a great experience. Came to this store and was assisted by Anthony and he made my day 100% better. Definitely recommend this location and Anthony as your bud tender!!!
Alexis D.
1754786830
Kristen was awesome and so knowledgeable! definitely recommend stopping by this location to meet any of the awesome people that work here! 5 stars baby!
Barry G.
1751131247
Love Love Love the staff and service I receive every time I’ve been there.If I call with questions, Chris or Ari always answers them very kindly.The people at this dispensary truly care. I can’t say that about all of them.Thank you very much.Respectfully,Barry
Jacob A.
1748129267
Kind of thrown off. Second time I’ve made an online order at this store and have to stand in line like I’m just coming into shop. Then today. I make my order. Gets confirmed and then I get there and am told they don’t even have the product I ordered. I too work in the cannabis industry and the whole scenario both times just really frustrates me considering the company I work for has way more traffic and doesn’t see these kinds of hiccups. I’m not coming into buy a pre roll. I come in and spend money because it’s more convenient to shop here on my days off and the fact that I’m not expedited like an online order process is just wonky. That and have the products people ordered instead of just confirming the order on dutchie and hitting notify before you even check to see if what’s ordered is available. Hope this is something that gets worked on going forward.
Christian P.
1724857549
They do NOT open at 8, they open whenever people show up for work apparently. The lady “working“ has no idea when they can actually take customers. Seems pretty unorganized compared to every other dyspo I’ve shopped at. The only reason I’m even here is for a Turn battery that unfortunately isn’t sold anywhere else. Will not shop here again.
Anna G.
1724546339
Been knowing about computers and technology I took a class at GCC!!I usually like this location and I always check the menu. Usually I Google Trulieve North Mtn and I can access the menu. Unfortunately due to the website update I presume, it took me to the Roosevelt Row location. Since I'm so used to going through Google I was initially confused about inventory. I'm intelligent so it wouldn't have taken me long to realize that auto location was set. Travis seemed to feel entitled to grabbing my phone while I tried to figure out the issue myself. He proceeded to assinuate I was dumb for not realing quicker autolocation was turned on, but I've been doing it my way since before today. I felt like Travis wanted to "assert" his masculinity and he didn't even tell me "autolocation" was on. He kept trying to redundantly reiterate instructions on how to navigate the website. The icing on the cake was when he told my husband, "He deserves a medal for dealing with me." Thanks Travis. That's why you told us at night, you get tempted to steal tips. Like the time a customer gave you 50, and you really wanted it for yourself.Maybe you do deserve your pay.Customers aren't dumb. You didn't state anything about auto location which I have prior knowledge of, you were more interested in asserting ur masculinity by your little comment. Trulieve pays like crap. I'm glad im a customer and not an employee. Employees like Travis can be petty and fake.
jimmy G.
1724012417
Extremely friendly atmosphere, bud tenders won't try to sell you on the most expensive stuff but rather what they have and truly suggest
Lexx R.
1720319128
Devon and Jose best customer service ! I don’t normally visit dispensaries that often but they were able to answer all of my questions and provide me with the best deals.
ron J.
1720129302
I'm a disabled army vet I have been going here for some time. Won't ever go again. I got treated like dirt and yelled at by 3 woman in my face. The woman working with the really long hair and kinda heavy well she ought to be fired for treating customers like that. All because I asked what the hold up was.I would've been fine with any answer like the army says, "hurry up and wait" I was just asking and I got belittled and harassed for what?
Nasir G.
1717704080
Shelton and a few other staff members always good vibes very friendly and set the tone even when the line is long the vibes are great and no one ever seems stressed or overstimulated I look forward to coming here multiple times a week I really appreciate y’all. Much love!
Anna G.
1714625426
Rufus and Travis alway give excellent customer service! Follow my instagram! @everythingsucks420
josh
1713475323
Chris, Sheldon, Char and everyone working on 4-18 did such a marvelous job today, super happy with my experience and can't wait to come see everyone again. This atmosphere is phenomenal!
brett L.
1707349484
I don’t ever do this, but my recent experience at this dispensary really upset me.First off I work in the industry. Secondly, full disclosure I actually worked for harvest from 2012 to 2017. I have gone back to harvest very few times since my employment there and it has been a while since my last time. However, today I decided to go to this location because I heard they have good product and good deals especially for FAs. I even drove past multiple other dispensaries to come to this location. My interaction with the young lady behind the counter was actually quite pleasant. It was her coworker who was helping another customer that upset me. I asked about applying an FA discount, and my bartender was very kind and told me they do have one. The other associate helping another customer chimed in and asked me which dispensary I worked for and I gave him my answer. He started to chuckle and then said sorry not sorry along with some reason why he didn’t like where I worked.I personally do not like to feel shamed anywhere. Which is what this bud tender made me feel, safe to say I will not recommend my coworkers friends or family visit this location in fear that they too will be shamed. I hope that bud tender can reflect on this interaction and do better.
Az C.
1707343502
I've been coming here 3 years. Not my favorite dispensary. Definitely better than it used to be. This is just a convenience and lack of a long line. Ok deals but would definitely stick with name brand. There's really only one budtender I can't stand here due to her attitude. She should go back to bartending as this is not a bar. Just starting new rewards system. Also cannot order online @ Leafly but can order ahead on harvest web page
dakota W.
1707341155
I’m at work so I gotta make this quick and fast I want to give a quick quick shout out to yaddie doing amazing job she made sure I knew about the product. The deals was very friendly confident. We need more like her out here. I definitely will be back cause of Herr👍 Joshua Martin
Mad C.
1706801683
I 100% regret. Signing up to their rewards program. They will spam my phone constantly now and i cant block it. They just do if from a new numbers. Absolutely disgusting. I hate this and im legit going to shop elsewhere now
Fee B.
1705461393
Had a great time with you guys today thanks Coffee for the hospitality and Gilbert you guys rock last, but not least Sheldon. Thanks for always being respectful and taking great care of me when I come in harvest. Love fee🤗🤞😍
G F.
1704040982
Great service great staff i did my research because im out of town and Harvest is the one with the best prices and promos and the costumer service its a plus..40% off your first time cant beat that
Kim C.
1701970365
Welcoming and extremely pleasant customer service. Informative employees that make you want to come back. I will return.
Joseph I.
1700341034
Can't say nothing bad for this location. Cher was very kind and helpful in my needs. She was awesome and her customer service skills is what most company's lack. Thank you Cher blessings to you. 🙏🔥❤️👑
Ashley R.
1698060490
This was my first time at this one. It was very clean kinda reminded me of a Dr office. And the prices are outrageous. For an eighth it was like 25 bucks but after tax it came out to $33 they have to round to nearest 10 and give u change and charge like 2 or 3 dollars extra to run up card. Not to mention the "flower" was 23% hybrid and didn't get me high. It actually gave me a bad headache. So ill just stick with my 15 dollar eighths every day at Arizona organix In Glendale.
David M
1697226606
I had gone to pick up a vape cart to replace some defective units. Spoke the the manager, Chris, and they replaced both cartridges happily. Absolutely best customer service I've experienced at a pot shop. All they ask is you bring the defective carts with you. Excellent experience.
De'Andrea G.
1696300863
Always an awesome experience when I come to harvest. Always a great deal and great bud... Atp this is the only shop I will patronize. Staff are always so welcoming and warm but tonight my experience was extraordinary, Shelton was my budtender and he got me in and out fairly quickly while still have that exceptional customer service and made me laugh after a long 13 h shift. Thanks Shelton and Harvest.
James J.
1692213045
Employees are rude and disrespectful. I came in and presented my medical card (on my phone), the front desk worker immediately takes my phone and begins to walk away into a backroom before I verbally request for him to give my phone back. His response is, "Our computers are down, so we need to scan it back here." I respond with, "I'll wait until the computers are back online." I stand there for about 1 minute before another customer comes in and is immediately checked in without any issue.You just lost a long time patient Harvest. Just do better.
Jacquelyn B.
1691281601
Chris helped me out today and I have to say he has an amazing personality. Super bubbly and I loved it he introduced me to some great deals and new strands to try. He also made me more knowledgeable on certain strands. He even got me to buy some Cherry Trop Jeeters that are absolutely Fire!!! You guys have a customer that is definitely going to be coming back!!! Thankyou Chris!
James J.
1691111359
Employees are rude and disrespectful. I came in and presented my medical card (on my phone), the front desk worker immediately takes my phone and begins to walk away into a backroom before I verbally request for him to give my phone back. His response is, "Our computers are down, so we need to scan it back here." I respond with, "I'll wait until the computers are back online." I stand there for about 1 minute before another customer comes in and is immediately checked in without any issue.You just lost a long time, patient Harvest. Just do better.
Jaryd N.
1691081346
Great place located conveniently for me. Very nice and helpful staff. Mary Mack, and Kaleb along with the other staff are very informative and friendly. Thanks guys!
Jim C.
1690657610
Char is the best. She has great customer service, makes you feel like you are her most important customer. She is fast, but you never feel rushed.
Ken G.
1689957261
Staff is incredibly helpful and friendly. CJ took the time to explain everything to me. Will definitely be back! Veterans treated like royalty.
Makala M.
1689304494
Michelle is amazing , so kind and knows her stuff ! She made me feel more than welcomed and appreciated 😌 I will definitely be coming back because of her !
Aaron L.
1689199915
Evertytime I come here it's a good visit! Today I had some great customer service from Stephon! He made it feel like a personal experience rather than just a transaction! Great establishment with great people!!!
April F.
1689192956
My experience was excellent! I was greeted at the check in desk promptly. Charlyn completed my transaction with a smiling face and a plethora of knowledge. It's refreshing to be served by a person with such an understanding of the products and what the customer/patient is trying to accomplish with thier purchase.
Xavier O.
1688616122
Use to be one of my favorite places to go.. until they took away my $40 in loyalty points completely without any warning and now the staff looks annoyed at anyone coming in… you should maybe have your staff medicated… how do you have one of the coolest job with a bad attitude???
Aubrey Q.
1685657185
Love this store and love the people!! The staff is a huge reason I’ve only come to this store for the last almost 3 years. Ricky is definitely one of the highlights of this store, he’s always positive with good recommendations and gets you riiiiiight!! Love Harvest and their staff!!
Christopher M.
1684448676
Absolutely love the service I get here, every single time. Pay-by-debit, plus the bathroom in the lobby, are game changers: the deals and exceptional staff keep me coming back.
KING J.
1679889198
I like this location a lot. The budtenders and other staff are nice. The menu is pretty easy to navigate. They have decent prices. And they are very fast with getting orders together. I recommend this location based on overall experience
P R.
1676263391
Thank you Ricky. Glad to have spoke with you. When I was there, was business was slow. So we had time to talk a little. Ask for this person for experienced knowledge. Only if u have some your self and are vary picky. Otherwise I'm sure most will guide you straight.Don't forget to try that beserker & maybe some day soon I'll bring u some. BUBBLE gum.👨🚀 to show my appreciation. THANK YOU.
Johnathan W.
1671750809
I really just felt like my voice wasn't being heard heard by both tender and GM both very inconsiderate no customer service felt rushed could tell by body language they really didn't want to hear what I had to say 1st bad experience and I've had but if youa wanna deal with people with compassion don't come here
Wheel F.
1671055220
Wonderful establishment !!!In every way every person from the security to the guy putting up Christmas decorations, everyone was helpful and courteous.The prices are great the product is better.I will recommend and return.
Audi Audi A.
1666892620
Harvest is generally really good very fast especially if you order online. The only issue is sometimes when I order online I order two of the same item and they forget one. Like I just ordered two of the same pre-rolls but I’m missing one. I wouldn’t go back in and say oh you guys forgot a pre-roll because that’s kind of hard to prove but I think it has something to do with the way the orders get sent to the staff because they will be like oh I only saw three so I think it’s more of a tech issue than anything. The staff including the security guard are always really nice and friendly that’s never been a problem.
Malorie M.
1662765119
The budtender Ricky is the BEST EVER!!!! Moved from Arkansas and have tried a few places and this is by far the best! I can never place my online order correctly and Ricky is always there patiently redoing it to make sure everything i need is right and for the best price!!! The whole staff is friendly and makes u feel welcome!! More than 5 stars deserved!!!!
Alize J.
1662323425
I’ve been to many establishments in the multiple cities and a decent amount in phoenix and I have never in my entire life been refused service at a location. My business has always been respected and accepted all over the world but this experience at this location has been by far the worst experience in my entire life. To cap off I was refused service because the I asked the bartender why he slammed my is on the table versus handing it back to me like I handed him the id. I was immediately told to leave because I questioned him. The general manager by the name of Brian doesn’t listen to customer when the customer is always right. The employees can lie and cheat themselves when they don’t tell the incident truthful. I hope this review is heard and accepted because my next stop is with the better business bureau. These employees don’t serve a job at this establishment . They are rude and undeserving members of this business and their business practices are shallow at best. You don’t kick a customer out because they question your respect for them as customer, you kick them out for being disrespectful not being disrespected by the service you provide.
Karina G.
1661443441
My husband picked up an order for 2 Dream Steam cartridges today and they're bad. He called spoke to Troy (not 100% sure of name) about 30 minutes after we left the store and said that's just the vendor and they won't exchange them unless they're leaking or not working. Unfortunately, not going back. Take a look at the pics...you can clearly see this cartridge isn't the right color and have the weird dark banding at the top. We've used carts for a long time and we have never seen a clear cart like this. Also, doesn't work 🤷🏻♀️8/25/2022The company requested me to contact them to resolve this issue and they have not followed up with me.
Michael R.
1661289864
The entire staff is friendly but no one seems to know what's going on. This is the 3rd time I have ordered online which then was "processed" and when I get there after driving all the way they don't have the items I ordered. It seems to be a huge inventory issue I used to work at a dispensary and that is a sure sign someone is either stealing or not ringing in stuff they are giving to people. It sucks bein left with no one presenting a solution they just stare at you like "ok". Anyway just wanted to leave this here for any one else who doesn't want to waste a car ride in 105° weather to leave empty handed or with something you didn't originally want.
Mercedes Altamirano (.
1660601487
I love going to this Harvest location. The employees are always fun, friendly & super knowledgeable about the products. It blows my mind how much information they all know & seem to remember very well. The employees are quick to recommend something great & so far it's always something they‘ve tried themselves, which in my opinion, is even better! 😁 Overall a great set·up, very clean & inviting. The employees are truly what makes it a great store ☺️ Keep up the Great Work! 😉
Antonia Y.
1660173040
First time to this type of store. Everyone was so friendly and helpful! This has now become my regular go to shop. The staff is so knowledgeable and everyone always seems to enjoy working there!
Ashley B.
1660079549
Let me start off by saying, that I’ve never had horrible service in this dispensary. They’re always so kind, smiling and informative. Not one bad experience. Been going to them for over a year, and it’s always a pleasant visit. You have some of the nicest staff compared to other places I’ve been. Life-long customer here ❤️
Mason B
1657254311
Their prices are great, plus they have deals and sales all the time. You can also order online to make it easier for both you and the budtenders; with that being said the budtenders here are very friendly and know their stuff. The line can be a bit long sometimes, but again, if you order online, you basically get to skip that line once you get there. Highly recommend.
Laura
1656016392
WOOOOOOW dude. Everyone was so nice. From security at the front, check in, and check out. There's a brand of gummy in CA I love but it's not sold here. So I found these and just tried the sour apple *chef's kiss* taste is amazing. Go here and live life!
2017 W Peoria Ave
Phoenix, AZ 85029
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CLOSED
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ABOUT THIS DISPENSARY
Trulieve, located at 2017 W Peoria Ave in Phoenix, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Phoenix does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Phoenix.
Purchasing Marijuana Products at Trulieve
Preparation Helps: See what’s available ahead of time. If Trulieve in Phoenix online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 853 reviews
Nicholas V.
1764540116
Trulieve on 19th Ave and Peoria has outstanding customer service. The gentleman at check-in was incredible — welcoming, patient, and genuinely went above and beyond. He made the entire experience smooth and honestly made my day. You don’t see service like that everywhere. Thank you to the team, and especially to him, for the kindness and care. I’ll definitely be back.
Anthony B.
1760902795
True love is my mane stop. Always fast and friendly. I have actually made a few friends with some of the coworkers
Same G.
1757447748
They do have great customer service here definitely!!. But the prices are ridiculously high for the poor quality of the product. I can't remember a time I was satisfied with what I paid and the product. . even with the big deals they have going on it's a steal Everytime. Jars is down the street and 100 percent better. $10 eighths. Story on Dunlap has 50 percent all month. Fresh products. Sorry trulieve.... Do better !!!
Ashlyn C.
1754953849
This location is the BEST!! I went to the store in Glendale and did not have a great experience. Came to this store and was assisted by Anthony and he made my day 100% better. Definitely recommend this location and Anthony as your bud tender!!!
Alexis D.
1754786830
Kristen was awesome and so knowledgeable! definitely recommend stopping by this location to meet any of the awesome people that work here! 5 stars baby!
Barry G.
1751131247
Love Love Love the staff and service I receive every time I’ve been there.If I call with questions, Chris or Ari always answers them very kindly.The people at this dispensary truly care. I can’t say that about all of them.Thank you very much.Respectfully,Barry
Jacob A.
1748129267
Kind of thrown off. Second time I’ve made an online order at this store and have to stand in line like I’m just coming into shop. Then today. I make my order. Gets confirmed and then I get there and am told they don’t even have the product I ordered. I too work in the cannabis industry and the whole scenario both times just really frustrates me considering the company I work for has way more traffic and doesn’t see these kinds of hiccups. I’m not coming into buy a pre roll. I come in and spend money because it’s more convenient to shop here on my days off and the fact that I’m not expedited like an online order process is just wonky. That and have the products people ordered instead of just confirming the order on dutchie and hitting notify before you even check to see if what’s ordered is available. Hope this is something that gets worked on going forward.
Christian P.
1724857549
They do NOT open at 8, they open whenever people show up for work apparently. The lady “working“ has no idea when they can actually take customers. Seems pretty unorganized compared to every other dyspo I’ve shopped at. The only reason I’m even here is for a Turn battery that unfortunately isn’t sold anywhere else. Will not shop here again.
Anna G.
1724546339
Been knowing about computers and technology I took a class at GCC!!I usually like this location and I always check the menu. Usually I Google Trulieve North Mtn and I can access the menu. Unfortunately due to the website update I presume, it took me to the Roosevelt Row location. Since I'm so used to going through Google I was initially confused about inventory. I'm intelligent so it wouldn't have taken me long to realize that auto location was set. Travis seemed to feel entitled to grabbing my phone while I tried to figure out the issue myself. He proceeded to assinuate I was dumb for not realing quicker autolocation was turned on, but I've been doing it my way since before today. I felt like Travis wanted to "assert" his masculinity and he didn't even tell me "autolocation" was on. He kept trying to redundantly reiterate instructions on how to navigate the website. The icing on the cake was when he told my husband, "He deserves a medal for dealing with me." Thanks Travis. That's why you told us at night, you get tempted to steal tips. Like the time a customer gave you 50, and you really wanted it for yourself.Maybe you do deserve your pay.Customers aren't dumb. You didn't state anything about auto location which I have prior knowledge of, you were more interested in asserting ur masculinity by your little comment. Trulieve pays like crap. I'm glad im a customer and not an employee. Employees like Travis can be petty and fake.
jimmy G.
1724012417
Extremely friendly atmosphere, bud tenders won't try to sell you on the most expensive stuff but rather what they have and truly suggest
Lexx R.
1720319128
Devon and Jose best customer service ! I don’t normally visit dispensaries that often but they were able to answer all of my questions and provide me with the best deals.
ron J.
1720129302
I'm a disabled army vet I have been going here for some time. Won't ever go again. I got treated like dirt and yelled at by 3 woman in my face. The woman working with the really long hair and kinda heavy well she ought to be fired for treating customers like that. All because I asked what the hold up was.I would've been fine with any answer like the army says, "hurry up and wait" I was just asking and I got belittled and harassed for what?
Nasir G.
1717704080
Shelton and a few other staff members always good vibes very friendly and set the tone even when the line is long the vibes are great and no one ever seems stressed or overstimulated I look forward to coming here multiple times a week I really appreciate y’all. Much love!
Anna G.
1714625426
Rufus and Travis alway give excellent customer service! Follow my instagram! @everythingsucks420
josh
1713475323
Chris, Sheldon, Char and everyone working on 4-18 did such a marvelous job today, super happy with my experience and can't wait to come see everyone again. This atmosphere is phenomenal!
brett L.
1707349484
I don’t ever do this, but my recent experience at this dispensary really upset me.First off I work in the industry. Secondly, full disclosure I actually worked for harvest from 2012 to 2017. I have gone back to harvest very few times since my employment there and it has been a while since my last time. However, today I decided to go to this location because I heard they have good product and good deals especially for FAs. I even drove past multiple other dispensaries to come to this location. My interaction with the young lady behind the counter was actually quite pleasant. It was her coworker who was helping another customer that upset me. I asked about applying an FA discount, and my bartender was very kind and told me they do have one. The other associate helping another customer chimed in and asked me which dispensary I worked for and I gave him my answer. He started to chuckle and then said sorry not sorry along with some reason why he didn’t like where I worked.I personally do not like to feel shamed anywhere. Which is what this bud tender made me feel, safe to say I will not recommend my coworkers friends or family visit this location in fear that they too will be shamed. I hope that bud tender can reflect on this interaction and do better.
Az C.
1707343502
I've been coming here 3 years. Not my favorite dispensary. Definitely better than it used to be. This is just a convenience and lack of a long line. Ok deals but would definitely stick with name brand. There's really only one budtender I can't stand here due to her attitude. She should go back to bartending as this is not a bar. Just starting new rewards system. Also cannot order online @ Leafly but can order ahead on harvest web page
dakota W.
1707341155
I’m at work so I gotta make this quick and fast I want to give a quick quick shout out to yaddie doing amazing job she made sure I knew about the product. The deals was very friendly confident. We need more like her out here. I definitely will be back cause of Herr👍 Joshua Martin
Mad C.
1706801683
I 100% regret. Signing up to their rewards program. They will spam my phone constantly now and i cant block it. They just do if from a new numbers. Absolutely disgusting. I hate this and im legit going to shop elsewhere now
Fee B.
1705461393
Had a great time with you guys today thanks Coffee for the hospitality and Gilbert you guys rock last, but not least Sheldon. Thanks for always being respectful and taking great care of me when I come in harvest. Love fee🤗🤞😍
G F.
1704040982
Great service great staff i did my research because im out of town and Harvest is the one with the best prices and promos and the costumer service its a plus..40% off your first time cant beat that
Kim C.
1701970365
Welcoming and extremely pleasant customer service. Informative employees that make you want to come back. I will return.
Joseph I.
1700341034
Can't say nothing bad for this location. Cher was very kind and helpful in my needs. She was awesome and her customer service skills is what most company's lack. Thank you Cher blessings to you. 🙏🔥❤️👑
Ashley R.
1698060490
This was my first time at this one. It was very clean kinda reminded me of a Dr office. And the prices are outrageous. For an eighth it was like 25 bucks but after tax it came out to $33 they have to round to nearest 10 and give u change and charge like 2 or 3 dollars extra to run up card. Not to mention the "flower" was 23% hybrid and didn't get me high. It actually gave me a bad headache. So ill just stick with my 15 dollar eighths every day at Arizona organix In Glendale.
David M
1697226606
I had gone to pick up a vape cart to replace some defective units. Spoke the the manager, Chris, and they replaced both cartridges happily. Absolutely best customer service I've experienced at a pot shop. All they ask is you bring the defective carts with you. Excellent experience.
De'Andrea G.
1696300863
Always an awesome experience when I come to harvest. Always a great deal and great bud... Atp this is the only shop I will patronize. Staff are always so welcoming and warm but tonight my experience was extraordinary, Shelton was my budtender and he got me in and out fairly quickly while still have that exceptional customer service and made me laugh after a long 13 h shift. Thanks Shelton and Harvest.
James J.
1692213045
Employees are rude and disrespectful. I came in and presented my medical card (on my phone), the front desk worker immediately takes my phone and begins to walk away into a backroom before I verbally request for him to give my phone back. His response is, "Our computers are down, so we need to scan it back here." I respond with, "I'll wait until the computers are back online." I stand there for about 1 minute before another customer comes in and is immediately checked in without any issue.You just lost a long time patient Harvest. Just do better.
Jacquelyn B.
1691281601
Chris helped me out today and I have to say he has an amazing personality. Super bubbly and I loved it he introduced me to some great deals and new strands to try. He also made me more knowledgeable on certain strands. He even got me to buy some Cherry Trop Jeeters that are absolutely Fire!!! You guys have a customer that is definitely going to be coming back!!! Thankyou Chris!
James J.
1691111359
Employees are rude and disrespectful. I came in and presented my medical card (on my phone), the front desk worker immediately takes my phone and begins to walk away into a backroom before I verbally request for him to give my phone back. His response is, "Our computers are down, so we need to scan it back here." I respond with, "I'll wait until the computers are back online." I stand there for about 1 minute before another customer comes in and is immediately checked in without any issue.You just lost a long time, patient Harvest. Just do better.
Jaryd N.
1691081346
Great place located conveniently for me. Very nice and helpful staff. Mary Mack, and Kaleb along with the other staff are very informative and friendly. Thanks guys!
Jim C.
1690657610
Char is the best. She has great customer service, makes you feel like you are her most important customer. She is fast, but you never feel rushed.
Ken G.
1689957261
Staff is incredibly helpful and friendly. CJ took the time to explain everything to me. Will definitely be back! Veterans treated like royalty.
Makala M.
1689304494
Michelle is amazing , so kind and knows her stuff ! She made me feel more than welcomed and appreciated 😌 I will definitely be coming back because of her !
Aaron L.
1689199915
Evertytime I come here it's a good visit! Today I had some great customer service from Stephon! He made it feel like a personal experience rather than just a transaction! Great establishment with great people!!!
April F.
1689192956
My experience was excellent! I was greeted at the check in desk promptly. Charlyn completed my transaction with a smiling face and a plethora of knowledge. It's refreshing to be served by a person with such an understanding of the products and what the customer/patient is trying to accomplish with thier purchase.
Xavier O.
1688616122
Use to be one of my favorite places to go.. until they took away my $40 in loyalty points completely without any warning and now the staff looks annoyed at anyone coming in… you should maybe have your staff medicated… how do you have one of the coolest job with a bad attitude???
Aubrey Q.
1685657185
Love this store and love the people!! The staff is a huge reason I’ve only come to this store for the last almost 3 years. Ricky is definitely one of the highlights of this store, he’s always positive with good recommendations and gets you riiiiiight!! Love Harvest and their staff!!
Christopher M.
1684448676
Absolutely love the service I get here, every single time. Pay-by-debit, plus the bathroom in the lobby, are game changers: the deals and exceptional staff keep me coming back.
KING J.
1679889198
I like this location a lot. The budtenders and other staff are nice. The menu is pretty easy to navigate. They have decent prices. And they are very fast with getting orders together. I recommend this location based on overall experience
P R.
1676263391
Thank you Ricky. Glad to have spoke with you. When I was there, was business was slow. So we had time to talk a little. Ask for this person for experienced knowledge. Only if u have some your self and are vary picky. Otherwise I'm sure most will guide you straight.Don't forget to try that beserker & maybe some day soon I'll bring u some. BUBBLE gum.👨🚀 to show my appreciation. THANK YOU.
Johnathan W.
1671750809
I really just felt like my voice wasn't being heard heard by both tender and GM both very inconsiderate no customer service felt rushed could tell by body language they really didn't want to hear what I had to say 1st bad experience and I've had but if youa wanna deal with people with compassion don't come here
Wheel F.
1671055220
Wonderful establishment !!!In every way every person from the security to the guy putting up Christmas decorations, everyone was helpful and courteous.The prices are great the product is better.I will recommend and return.
Audi Audi A.
1666892620
Harvest is generally really good very fast especially if you order online. The only issue is sometimes when I order online I order two of the same item and they forget one. Like I just ordered two of the same pre-rolls but I’m missing one. I wouldn’t go back in and say oh you guys forgot a pre-roll because that’s kind of hard to prove but I think it has something to do with the way the orders get sent to the staff because they will be like oh I only saw three so I think it’s more of a tech issue than anything. The staff including the security guard are always really nice and friendly that’s never been a problem.
Malorie M.
1662765119
The budtender Ricky is the BEST EVER!!!! Moved from Arkansas and have tried a few places and this is by far the best! I can never place my online order correctly and Ricky is always there patiently redoing it to make sure everything i need is right and for the best price!!! The whole staff is friendly and makes u feel welcome!! More than 5 stars deserved!!!!
Alize J.
1662323425
I’ve been to many establishments in the multiple cities and a decent amount in phoenix and I have never in my entire life been refused service at a location. My business has always been respected and accepted all over the world but this experience at this location has been by far the worst experience in my entire life. To cap off I was refused service because the I asked the bartender why he slammed my is on the table versus handing it back to me like I handed him the id. I was immediately told to leave because I questioned him. The general manager by the name of Brian doesn’t listen to customer when the customer is always right. The employees can lie and cheat themselves when they don’t tell the incident truthful. I hope this review is heard and accepted because my next stop is with the better business bureau. These employees don’t serve a job at this establishment . They are rude and undeserving members of this business and their business practices are shallow at best. You don’t kick a customer out because they question your respect for them as customer, you kick them out for being disrespectful not being disrespected by the service you provide.
Karina G.
1661443441
My husband picked up an order for 2 Dream Steam cartridges today and they're bad. He called spoke to Troy (not 100% sure of name) about 30 minutes after we left the store and said that's just the vendor and they won't exchange them unless they're leaking or not working. Unfortunately, not going back. Take a look at the pics...you can clearly see this cartridge isn't the right color and have the weird dark banding at the top. We've used carts for a long time and we have never seen a clear cart like this. Also, doesn't work 🤷🏻♀️8/25/2022The company requested me to contact them to resolve this issue and they have not followed up with me.
Michael R.
1661289864
The entire staff is friendly but no one seems to know what's going on. This is the 3rd time I have ordered online which then was "processed" and when I get there after driving all the way they don't have the items I ordered. It seems to be a huge inventory issue I used to work at a dispensary and that is a sure sign someone is either stealing or not ringing in stuff they are giving to people. It sucks bein left with no one presenting a solution they just stare at you like "ok". Anyway just wanted to leave this here for any one else who doesn't want to waste a car ride in 105° weather to leave empty handed or with something you didn't originally want.
Mercedes Altamirano (.
1660601487
I love going to this Harvest location. The employees are always fun, friendly & super knowledgeable about the products. It blows my mind how much information they all know & seem to remember very well. The employees are quick to recommend something great & so far it's always something they‘ve tried themselves, which in my opinion, is even better! 😁 Overall a great set·up, very clean & inviting. The employees are truly what makes it a great store ☺️ Keep up the Great Work! 😉
Antonia Y.
1660173040
First time to this type of store. Everyone was so friendly and helpful! This has now become my regular go to shop. The staff is so knowledgeable and everyone always seems to enjoy working there!
Ashley B.
1660079549
Let me start off by saying, that I’ve never had horrible service in this dispensary. They’re always so kind, smiling and informative. Not one bad experience. Been going to them for over a year, and it’s always a pleasant visit. You have some of the nicest staff compared to other places I’ve been. Life-long customer here ❤️
Mason B
1657254311
Their prices are great, plus they have deals and sales all the time. You can also order online to make it easier for both you and the budtenders; with that being said the budtenders here are very friendly and know their stuff. The line can be a bit long sometimes, but again, if you order online, you basically get to skip that line once you get there. Highly recommend.
Laura
1656016392
WOOOOOOW dude. Everyone was so nice. From security at the front, check in, and check out. There's a brand of gummy in CA I love but it's not sold here. So I found these and just tried the sour apple *chef's kiss* taste is amazing. Go here and live life!
